Jobs at OnPoint Community Credit Union

Leads visual creative direction and design quality for integrated marketing campaigns across digital, print, social, environmental, in-branch, and multimedia channels. Develops campaign concepts, creates high-level visual assets, maintains brand systems, reviews creative for quality, accessibility, compliance, and consistency, and guides internal designers, agencies, and vendors. Serves as a senior individual contributor and provides mentorship, creative feedback, and production oversight.

Own product marketing for lending, deposit, and ancillary products, translating business objectives into go-to-market strategies, positioning, messaging, segmentation, and measurable growth plans. Manage the marketing business partner model, stakeholder relationships, cross-functional projects, product launches, campaign alignment, performance analysis, and executive reporting. Use member insights, CRM data, digital analytics, and portfolio performance to optimize acquisition, cross-sell, product penetration, and campaign ROI within a regulated financial services environment.

Designs, maintains, and improves secure, reliable infrastructure systems supporting organizational operations. Responsibilities include cloud and systems engineering, data center management, observability, patching, vulnerability management, incident response, security compliance, infrastructure project delivery, system upgrades, migrations, technology evaluations, and automation. The role serves as a technical escalation point and subject matter expert while ensuring high availability, disaster recovery, performance, and operational resilience.

Leads enterprise-wide budgeting, forecasting, long-range planning, performance management, financial modeling, executive reporting, and strategic decision support. Oversees the FP&A team, improves planning systems and analytics, partners across Finance, Treasury, Data, Technology, Risk, and Strategy, and advises executives and governing bodies on profitability, capital allocation, risks, tradeoffs, and organizational performance.

Supports a Financial Advisor in selling and servicing investment accounts, onboarding new households, assessing client goals, recommending investment strategies, placing trades, preparing financial plans, and completing account reviews. Manages account operations, paperwork, ACH requests, compliance processes, reporting, fee administration, required minimum distribution tracking, client communications, and branch staff training. Maintains securities and insurance licenses while following FINRA, SEC, broker-dealer, and credit union requirements.

Leads marketing performance measurement, reporting, attribution analysis, and data interpretation across campaigns and channels. Develops measurement frameworks and dashboards, analyzes multi-source enterprise and member data, identifies tracking gaps, and delivers actionable recommendations. Partners with Marketing, Technology, Data, and Business Intelligence teams to improve reporting accuracy, campaign effectiveness, cost-to-impact analysis, testing, and business outcome measurement. Serves as a subject matter expert and influences cross-functional decisions through executive-level data storytelling.

Leads the credit union’s enterprise, operational, and model risk management programs. Develops risk governance frameworks, assessments, controls, policies, reporting, KRIs, and model oversight processes. Advises senior leaders, oversees risk committees and Board reporting, monitors regulatory expectations and emerging risks, and drives remediation and program maturity. Manages risk personnel, budgets, goals, and cross-functional partnerships while maintaining second-line independence.