Jobs at Octopus Energy

Manage end-to-end onboarding for business customers joining the Octopus Fleet platform. Provide first-line operational support, complete compliance and KYB verification tasks, maintain accurate CRM records, assist with reporting, and communicate customer feedback to product and technology teams. The role requires strong communication, organization, attention to detail, customer focus, adaptability, and proactive problem-solving in a fast-paced EV scale-up environment.

Own frontend architecture and development for customer onboarding, private-area, billing, savings, and marketing products. Collaborate with international engineering and internal stakeholder teams, deliver customer-facing features, and adapt across business areas in an agile environment. Required expertise includes TypeScript, React, Next.js, GraphQL, CSS-in-JS, testing, and monorepo development. Backend experience with Python, Django, GraphQL, and PostgreSQL is advantageous.

Integrate third-party systems, internal applications, SharePoint, and Microsoft 365 with Databricks. Build reusable data products, internal applications, and AI-enabled workflows for fund management, asset management, and finance. Establish access, security, cost-management, deployment, and documentation standards while consolidating legacy workflows and partnering with central data platform teams.

Support Electroverse EV charging customers through email and online chat, handling sign-up questions, card requests, app feedback, and technical issues. Monitor operational communications, represent the brand on social media, stay informed about product releases, and provide customer insights to improve the service. The role requires strong written communication, organization, adaptability, customer empathy, and willingness to learn EV technology.

Build and maintain platform infrastructure, cloud services, CI/CD pipelines, monitoring, and developer tooling. Collaborate with senior engineers to improve scalability, reliability, automation, and developer experience. Participate in production operations, incident response, and retrospectives while contributing code, reviewing changes, supporting deployments, and progressively taking ownership of larger platform projects.

Build and improve platform services, cloud infrastructure, CI/CD pipelines, monitoring, and developer tooling. The role involves writing and reviewing code, supporting deployments, improving scalability and reliability, participating in incident response, and collaborating with engineering teams. The engineer will use technologies such as AWS, Kubernetes, Docker, Terraform, Python, RabbitMQ, PostgreSQL, and Datadog while developing ownership of increasingly larger platform areas.

Lead the creation of forecasting and asset-optimization analytics for Octopus Energy’s new East Asian market. Initially, the role involves coding generation, demand, volume, and price forecasting models; researching data and meteorology providers; replicating real-time pricing formulas; and designing a modular forecasting engine. The Director will define the technology strategy, recruit and lead a high-performing analytics team, ensure local data-security compliance, and collaborate with internal and regional partners.

Prepare and analyze monthly management accounts, cash flow forecasts, and financial reports for global group entities. Support audits, regulatory reporting, tax returns, accounting policy application, and technical accounting assessments. Liaise with international subsidiaries, senior stakeholders, and external auditors. Provide accounts payable and expense support while contributing to finance transformation, system implementation, and M&A projects.

Engage customers face to face at venues, promote Octopus Energy tariffs and low-carbon technologies, compare services with competitors, and help customers switch energy suppliers. The role focuses on creating positive customer experiences, building relationships, accurately representing the brand, and maximizing customer interactions. Sales experience is preferred but not required. A driving license is required to travel between venues.

Engage customers face to face at venues, promote Octopus Energy tariffs and low-carbon technologies, compare energy services, and help customers switch suppliers. The role focuses on relationship building, outstanding customer service, accurate information, positive brand representation, and maximizing customer interactions. A driving license is required to travel between venues, while previous sales experience is preferred but not essential.

Engage customers face to face at venues, promote Octopus Energy tariffs and low-carbon technologies, compare energy services, and support customers in deciding whether to switch supplier. Build positive customer relationships, deliver excellent service, represent the brand professionally, maximize interactions, and travel between venues using a driving license. Previous sales experience is preferred but not required.

Lead Octopus Energy’s East Anglia field sales team, coaching ambassadors and team leaders at venues, events, retail locations, and face-to-face settings. Drive regional customer acquisition, energy switching, and adoption of low-carbon technology products. Use data and performance insights to improve results, recruit and develop employees, maintain accountability, and represent company values while delivering growth plans and an exceptional customer experience.

Help customers switch energy suppliers, choose gas and electricity tariffs, and adopt low-carbon technologies such as heat pumps and solar. Support electric vehicle charger customers with initial installation questions and coordinate handoffs to specialist teams. Own customer queries end-to-end, troubleshoot issues, communicate clearly, and provide empathetic, personalized solutions in a fast-changing environment.

Engage customers face to face at venues, promote Octopus Energy tariffs and low-carbon technologies, compare energy services, and help customers decide whether to switch suppliers. The role focuses on customer service, relationship building, positive brand representation, accurate information, and bringing new customers on board. Sales experience is preferred but not required, and a driving licence is needed to travel between venues.

Lead data engineering for the Flexibility team by establishing AWS-based data systems, scalable processing and warehousing, platform improvements, and architectural standards. Build foundational data capabilities, maintain critical applications, integrate with Databricks, improve operational reliability, and support global scalability. The role also involves mentoring backend engineers, defining requirements, documenting solutions, visualizing data, and collaborating with the broader data community.

Lead the Electroverse Product organization across B2C, B2B, and Licensing globally. Set product vision, prioritize strategic investments, align product and engineering, unblock squads, and oversee organizational design, talent development, metrics, and execution. Partner with executives, suppliers, vehicle OEMs, charge point operators, and enterprise clients to scale the EV charging platform.

Provide corporate and commercial legal counsel across M&A, acquisitions, equity investments, employee share schemes, governance, commercial contracts, data protection, intellectual property, competition, compliance, and international expansion. Manage external counsel, support new entity formation, advise senior business leaders, and independently own legal projects in a fast-paced global energy business.

Lead the R&D team developing next-generation air source heat pumps from concept through testing, compliance, and productionisation. Set the technical roadmap, manage engineers and technicians, oversee hardware design and validation, qualify components and suppliers, manage laboratory and field testing, lead regulatory certification, maintain test facilities, mitigate technical risk, and support team development.

Own strategic projects from opportunity sizing through execution and scaling across renewable energy, battery deployment, retail supply, utility programs, M&A integration, partnerships, and commercial initiatives. Build business cases, unit economics, budgets, forecasts, and market analyses; track deal synergies through the P&L; and partner with finance and leadership on capital allocation. The role requires autonomy, commercial judgment, analytical strength, adaptability, and a strong commitment to decarbonization.

Supports capital markets activities for an electric vehicle leasing business, including securitisation facility management, public ABS transition, rating agency and investor engagement, financial modelling, market analysis, data manipulation, transaction reporting, trigger monitoring, forecasting, and stakeholder deliverables. The role requires strong spreadsheet and SQL skills, financial analysis capability, and an interest in debt markets and securitisation.