Jobs at Octopus Energy

Build, maintain and adapt financial models (DCFs, business plans) to value and monitor a pan-European renewable development portfolio. Support commercial management, drive value-maximisation and exit processes, track KPIs, prepare board/investment committee materials, ensure governance and compliance, and present analysis to senior stakeholders and fund managers.

Join Octopus Energy as a Customer Care representative to assist clients with inquiries via phone, email, and in-person. Deliver exceptional customer support in a dynamic, fast-paced environment focusing on sustainability and teamwork, making a meaningful impact while learning and growing.

As a Customer Service representative at Octopus Energy, you will assist customers via phone and email, ensuring their needs are met with care and efficiency. You will help resolve issues directly, play a key role in operations, and contribute to a supportive team culture focused on energy sustainability.

Octopus Energy seeks motivated individuals passionate about renewable energy to join its team in revolutionizing the Italian energy market.

The role involves assisting customers at Octopus Energy through phone, email, and in-person communications, addressing their queries and providing comprehensive support.

Join Octopus Energy's mission to make renewable energy accessible. Seeking motivated individuals who share values of innovation and customer service.

Octopus Energy seeks motivated individuals passionate about renewable energy to join their team in revolutionizing the Italian energy market. Applicants should align with their values and embrace challenges.

Join Octopus Energy to promote renewable energy access. Seeking motivated individuals to innovate the Italian energy market. Embrace unique company culture.

Lead design, development, and deployment of production-grade generative AI systems; create strategic AI roadmap; implement LLMOps best practices; build and mentor an AI team; evaluate and integrate third-party AI services; ensure scalability, reliability, security, and measurable impact of GenAI solutions.

Responsible for managing market communication processes, overseeing data exchange between market partners, and addressing process issues. Optimize system errors and act as a liaison via email and phone.

Octopus Energy seeks passionate individuals to join their team and contribute to renewable energy efforts in Spain. This is a spontaneous application opportunity, encouraging candidates to send their CV and express their career aspirations.

The role involves providing excellent customer service through phone, email, and occasionally in-person communication. You will assist customers with their inquiries, manage their requests, and contribute to the operations of the company. The ideal candidate is motivated by sustainability and customer support.

Own the mobile app product roadmap, define priorities, coordinate global market needs, and collaborate with engineering, design, data, marketing, operations, and country teams. Shape and ship scalable mobile features, define technical dependencies, monitor customer journeys, use data to guide decisions, test releases, and resolve live issues. The role requires strong mobile product management experience, cross-functional communication, customer empathy, and comfort making decisions in ambiguous, fast-moving environments.

Build and maintain Django backend services for smart energy devices and low-carbon technology installations. Own medium-sized features, integrate with billing, CRM, authentication, and device-control platforms, and develop scalable multi-tenant systems. Responsibilities include continuous delivery, technical design, code reviews, testing, observability, incident management, debugging, and documentation. The role involves Python, PostgreSQL, Celery, APIs, distributed services, and collaboration across engineering, hardware, product, operations, and data teams.

Lead and develop an 8-person enterprise account management team to onboard, retain and grow large B2B2C salary-sacrifice customers. Drive account planning, stakeholder mapping, commercial negotiation, KPIs, reporting, and playbook development while partnering cross-functionally to improve service, resolve escalations, and deliver portfolio growth.

Process funding batches, validate bank transactions and cash movements, liaise with external funders, investigate and resolve discrepancies, perform reconciliations and audit requests, and maintain compliance with financial controls.

Lead and optimise the data platform architecture, coach and grow the data team, build and maintain production data pipelines and sources (APIs, SQL/NoSQL, parquet), implement ML infrastructure and MLOps, deliver data engineering projects with stakeholders, and collaborate with engineering teams to integrate back-end databases.

Octopus Energy seeks passionate individuals willing to contribute across various domains. Ideal candidates have real experience, leadership ability, and drive for effectiveness without rigid titles or processes.

Lead strategic TechOps architecture and make high-level technical decisions across identity, device management, automation and tooling. Mentor the team, run complex cross‑functional projects, support day‑to‑day 1st–3rd line work, and collaborate with Security while improving processes to scale operations for a growing global organisation.

Sell personal contract hire (PCH) EV leases to consumers: manage end-to-end sales pipeline, explain regulated finance clearly, acquire new customers, track orders, deliver excellent sales and after-sales service, and contribute to team targets and product evolution.