Jobs at OANDA

Serve English- and Polish-speaking clients through live chat, phone, email, and digital platforms. Explain products, troubleshoot platform and account issues, resolve standard cases using CRM and ticketing tools, document interactions, and follow operational and regulatory procedures. Support account opening and funding requests while helping improve customer satisfaction and reduce attrition. Participate in training and operational briefings, with hybrid office attendance twice weekly and possible rotational weekend or holiday coverage.

Lead the strategy, roadmap, discovery, delivery, and optimization of a high-performance mobile trading application. Drive user research, experimentation, analytics, KPI growth, and cross-functional execution with engineering and design teams. Resolve dependencies, govern releases, assess feature performance, and report results to leadership. Mentor product managers, establish modern product practices, and use AI tools to improve research, documentation, and decision-making.

Define and execute the strategy and roadmap for a mobile trading application. Lead product discovery, user research, experimentation, agile delivery, stakeholder alignment, KPI analysis, and release governance. Partner with engineering and design to deliver high-performance mobile experiences, resolve dependencies, mentor Product Managers, and use AI tools to improve research, documentation, analytics, and decision-making.

Leads financial risk management for OANDA TMS, overseeing market, credit, counterparty, liquidity, and capital risks. Establishes risk metrics, limits, controls, stress testing, scenario analysis, regulatory reporting, and risk governance. Serves on the local Management Board, provides independent challenge to business decisions, ensures compliance with Polish regulatory requirements, and aligns local risk practices with the global framework.

The AI ASO Specialist will develop app-store metadata strategies, research keywords, build quality backlinks, optimize visual assets, and run app-store A/B tests. The role also focuses on App Engine Optimization across AI search tools such as Perplexity, Gemini, and ChatGPT. Responsibilities include monitoring algorithm and policy changes, supporting localized AI-assisted content workflows, and potentially automating competitor research and store-data analysis using scripting and no-code tools.

Coordinate core People Operations processes across the employee lifecycle, including onboarding, leave, benefits, mobility, compensation updates, and offboarding. Handle HR inquiries, maintain confidential employee records in Workday, support managers, document procedures, ensure local compliance, improve workflows, and assist with HR tool implementations and change management. The role requires English and Polish fluency and operates in a hybrid Krakow-based team.

Build and maintain secure onboarding forms and registration workflows using React.js and Python FastAPI. Integrate third-party APIs and SDKs, own development tasks through deployment, write clean and testable code, debug cloud-based systems, and collaborate across international teams. The role also involves improving system architecture, applying software engineering best practices, and using AI-assisted development tools.

Acquire and convert prospective clients into active traders through outbound calls, emails, and messaging. Execute sales strategies and marketing campaigns, advise clients on trading platforms and products, resolve client queries with cross-functional teams, and monitor financial-market and competitor developments to identify growth opportunities.

Leads quantitative financial risk management across market, credit, counterparty, liquidity, and concentration risks. Responsibilities include IFR/IFD capital calculations, ICAAP/ICARA and ILAAP processes, stress testing, hedging controls, regulatory reporting to KNF and EBA, data lineage, and supervisory examination support. The role advises senior leadership and regulators while developing risk models and monitoring trading, liquidity, and capital exposures.

Execute and manage the firm's compliance monitoring programme: perform end-to-end compliance reviews across functions, draft monitoring reports, design and refine policies and testing procedures, drive remediation plans, provide regulatory guidance on FCA rules, and promote a strong risk-aware culture across the organisation.

Design and operate scalable, low-latency TypeScript and Node.js microservices powering real-time financial trading APIs. Build event-driven systems, streaming pipelines, and cloud-native services on GCP. Contribute to architecture, proof-of-concepts, monitoring, CI/CD, testing, code reviews, and full lifecycle ownership while leading technical initiatives and mentoring teammates.

Design and operate scalable, low-latency TypeScript and Node.js microservices for a real-time financial trading platform. Build APIs, event-driven data pipelines, and cloud-native services on GCP; improve observability and performance; contribute to architecture, proofs of concept, code reviews, and technical initiatives. Own features through the full software development lifecycle and collaborate with globally distributed engineering teams.

Drive revenue by onboarding, retaining, and reactivating high-value clients in a regulated financial-services environment. Build and grow a client book through referrals, outbound communications, and account development. Educate clients on trading products and markets, increase trading volume and assets under management, meet KPIs, coordinate onboarding with account teams, and ensure compliance with regulatory requirements and company policies.

As a Senior Software Engineer, you will lead software development, mentor team members, contribute to system design, and oversee application development life cycles.

Lead and maintain high-availability internal systems, drive automation and infrastructure projects, evaluate new technologies, mentor administrators, translate technical topics for non-technical audiences, and ensure security and disaster recovery practices across hybrid cloud and on-prem environments.

Lead APAC social media and content strategy for Singapore, Australia, and emerging markets. Develop content calendars, video and creative production roadmaps, thought-leadership communications, PR initiatives, and social campaigns. Partner with marketing and internal stakeholders, manage online communities and reputation, monitor performance, and optimize engagement. The role requires strong English copywriting, media outreach, visual storytelling, content production, and understanding of SEO and paid social distribution.

Develop and ship high-performance React Native features for real-time trading interfaces embedded in native iOS and Android applications. Lead mobile architecture, code quality, API contract design, testing, code reviews, mentorship, and end-to-end feature delivery. Optimize responsiveness and reliability while working with React Query, TypeScript, native modules, Fabric, TurboModules, Hermes, and React Native’s New Architecture.

Design, build, and operate highly available hybrid cloud and on-premise platforms for online trading applications. Responsibilities include network and infrastructure configuration, Infrastructure as Code, server automation, Kubernetes and observability deployment, production incident response, postmortems, and cross-functional technology initiatives. The role requires Terraform, Google Cloud Platform, Ansible, Kubernetes, Prometheus, and at least four years of platform engineering experience.