Jobs at NRI North America

Leads cybersecurity sales across new and existing accounts, including prospecting, strategic account planning, solution positioning, proposal development, negotiations, and deal closure. Builds executive relationships, manages complex enterprise opportunities, grows cybersecurity revenue, maintains Salesforce pipeline records, and collaborates with marketing, presales, delivery, finance, and partners. Provides cybersecurity market insight, shapes go-to-market strategy, and mentors junior account executives.

Leads the US cybersecurity sales organization, developing sales strategies, driving revenue, managing targets and pipelines, and overseeing forecasting and budgets. Recruits, coaches, and evaluates sales professionals while building client relationships, resolving concerns, and supporting retention. Analyzes market trends, delivers executive cybersecurity briefings and billable advisory services, reports performance to leadership, and collaborates with marketing, product, and customer service teams.

Customer-facing pre-sales solution architect who partners with account executives to lead technical discovery, design enterprise solution architectures, run workshops and demos, respond to RFPs/RFIs, create statements of work and estimates, mentor junior architects, and ensure smooth handoff to delivery teams.

Respond to and resolve level-two network issues escalated from NOC or service desk, perform minor software upgrades, run proactive performance assessments, assist clients and peers, maintain knowledge-base articles, participate in on-call rotation and after-hours support as needed.

Design, deliver, manage, and evaluate end-to-end learning and skills programs. Partner with business leaders and SMEs to create content, run training, measure outcomes, and manage vendors and project timelines to drive team capability and performance.

Sell NRI services to enterprise accounts by identifying leads, qualifying opportunities, partnering with Microsoft account teams, conducting technical demos, negotiating contracts, and managing the sales process through close while coordinating internal resources.

Provide onsite IT support for onboarding and ongoing operations: image, configure, deploy, ship, and track laptops, mobile devices, and peripherals; manage asset inventory, telecom billing, badge access, conference AV, and structured cabling; coordinate hardware procurement and vendor relationships; assist with account provisioning, Group Policy administration, MFA, and archived data requests; work closely with remote IT teams to ensure timely deployments and a smooth employee onboarding experience.

Provide Tier 3 technical support, configure/firewalls, routers, maintain VMware and Azure environments, monitor network performance, assist with server admin, and manage documentation.

Provide onsite IT support across school district sites: respond to help desk tickets, troubleshoot hardware/software and network issues, configure equipment, maintain systems and inventory, update knowledge base, assist network monitoring, and train users while supporting IT projects and upgrades.