The Role
Customer-facing pre-sales solution architect who partners with account executives to lead technical discovery, design enterprise solution architectures, run workshops and demos, respond to RFPs/RFIs, create statements of work and estimates, mentor junior architects, and ensure smooth handoff to delivery teams.
Summary Generated by Built In
The Senior Technical Solution Architect will work directly with customers, assisting account executives in sales calls and business development in a pre-sales capacity, recommending business and technical solutions and creating statements of work. This is a customer-facing role with opportunities to shape the way we engage clients, deliver projects, and adopt new technologies.
Responsibilities
- Creating architectural designs, infrastructure/connectivity analysis & design.
- Leading onsite (or virtual) workshops.
- Own and manage discovery & design sessions, writing documentation, bills of materials, creating project estimates, and statements of work.
- Partner with account executives to lead technical discovery, solution design, and architecture discussions with enterprise clients.
- Develop and present tailored solution architectures that meet business requirements and align with industry best practices.
- Conduct in-depth product demonstrations, whiteboard sessions, and proof-of-concept engagements.
- Respond to RFPs, RFIs, and technical questionnaires with detailed, solution-specific content.
- Influence product development through feedback based on client interactions and market demand.
- Mentor junior solution architects and contribute to knowledge-sharing initiatives across the pre-sales team.
- Collaborate closely with delivery and sales teams to ensure technical feasibility and seamless post-sale transitions.
- Maintain deep expertise in company offerings, competitive positioning, and industry trends.
- Other duties as assigned and directed.
Required Knowledge, Skills, and Abilities
- Bachelor’s degree in data Analytics, Computer Science, Information Systems, or a related field.
- 7 - 9 years of experience in a solution architect, pre-sales engineer, or related technical consulting role.
- Excellent written and verbal communication, listening, negotiation and presentation skills. Confirmed technical knowledge and consultative skills and able to train and disseminate information.
- Excellent interpersonal skills and the ability to work in a team environment and interact with all levels of management, vendors, and customers.
- Strong problem solving and analytical/reasoning skills.
- Proven time management skills while remaining flexible in responding to changing company and client needs.
- Excellent presentation and public speaking skills.
- Proven experience designing and presenting complex technical solutions to enterprise-level customers.
- CCNP (Cisco Certified Network Professional), CCIE (Cisco Certified Internetwork Expert)
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis.
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected].
Skills Required
- Bachelor's degree in Data Analytics, Computer Science, Information Systems, or related field
- 7 - 9 years of experience in solution architecture, pre-sales engineering, or technical consulting
- Proven experience designing and presenting complex technical solutions to enterprise customers
- Excellent written and verbal communication, presentation, negotiation, and public speaking skills
- Strong interpersonal skills and ability to work with all levels of management, vendors, and customers
- Strong problem solving, analytical/reasoning, and time management skills
- Experience leading onsite or virtual workshops, discovery and design sessions, and creating SOWs and BOMs
- Cisco certifications: CCNP or CCIE
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The Company
What We Do
In North America, NRI is a business and technology solutions consultancy. Guiding our clients from insight to execution, we design and deliver solutions that fuel growth, grow profitability, and deliver innovation with impact. When you partner with NRI, you gain more than hands-on collaboration from our North American team—you connect to a global network of cross-functional experts working to keep you ahead of change. We strategize and advise, build and transform, and protect and manage the critical systems and strategies that power modern business. From optimizing operations to driving seamless digital adoption, our solutions don’t just solve problems—they create lasting momentum.
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