Jobs at Nordstrom

Manages moderately complex workers’ compensation claims across multiple states, including investigations, benefit determinations, medical treatment and billing reviews, reserves, recoveries, statutory filings, litigation support, and settlement negotiations. Ensures compliance with workers’ compensation laws, coordinates with medical providers and outside counsel, supports return-to-work efforts, and maintains accurate claim documentation and payments.

Manage and enhance HR systems, primarily Workday, ServiceNow HRSD, and Paradox. Responsibilities include configuring HR modules, supporting updates and testing, troubleshooting issues, auditing data, performing mass uploads, optimizing workflows, monitoring case resolution, and translating business requirements into technical solutions. The role collaborates with HR, IT, and business stakeholders while maintaining system stability, data integrity, compliance, and employee experience.

Owns Nordstrom Rack’s end-to-end organic social strategy across multiple platforms, including editorial planning, content strategy, performance creative, trend development, KPI ownership, and platform innovation. Partners with Brand, Media, PR, Site, Search, Merchandising, Marketing, Influencer, and agency teams to deliver high-volume content and achieve growth, engagement, share-of-voice, and brand-health goals. Leads teams and scales social programs across a large enterprise retail portfolio.

Supports a top salesperson throughout the selling process by preparing fitting rooms, assisting customers, maintaining merchandise displays, completing stock and transfer tasks, and contributing to team goals. Requires strong communication, organization, customer-service, multitasking, and relationship-building skills. The role involves continuous movement, frequent bending and reaching, handling merchandise, and lifting up to 25 pounds.

Provides comprehensive executive and administrative support to a Senior Vice President and Vice President. Responsibilities include complex calendar management, meeting and event coordination, executive communications, expense reconciliation, travel arrangements, presentation preparation, confidential records management, team engagement initiatives, and assigned projects. The role requires strong organization, communication, discretion, adaptability, attention to detail, and proactive follow-through in a fast-paced technology organization.

Leads the strategy, development, and delivery of Nordstrom’s PDLC Agents Platform, an AI-native software delivery system using multi-agent orchestration, digital workers, persistent project memory, evaluations, governance, observability, and safety guardrails. Defines platform strategy, enforces policy-as-code ship gates, drives open agent standards, partners across engineering and business teams, and builds and mentors a high-performing engineering organization.

Develops long-term strategies for store, digital, and reverse supply chain networks. Analyzes end-to-end product flows, builds optimization and simulation models, evaluates scenarios, and translates findings into executive recommendations. Leads cross-functional projects involving merchandising, inventory, store operations, data science, technology, and digital operations. Balances customer experience, service levels, cost, network design, and operational agility while driving strategic initiatives and deployment plans.

Leads Technology Finance forecasting, budgeting, long-term planning, monthly close, executive reporting, and business case development. Modernizes reporting through Oracle Fusion and automation, builds driver-based financial models, and champions AI-enabled workflows. Manages and develops finance subject-matter experts while partnering with senior Finance, Technology, Accounting, FP&A, Sourcing, and business leaders on governance, systems transformation, and strategic decision-making.

Lead design and implementation of reliability projects, monitor and troubleshoot production systems, build automation and tooling, mentor engineers, participate in on-call rotations, and collaborate with cross-functional teams to maintain scalable, resilient infrastructure.

Supports a top salesperson throughout the selling process by preparing fitting rooms, assisting customers, maintaining merchandise, completing stock work, re-merchandising, updating displays, processing markdowns and transfers, and performing light cleaning. Builds positive customer and coworker relationships while managing multiple tasks in a fast-paced retail environment. Requires extended standing and movement, frequent bending and reaching, and lifting merchandise up to 25 pounds.

Creates gross demand sales plans and forecasts, supports pre-season planning, analyzes item performance and inventory health, identifies risks and opportunities, and improves forecast accuracy and inventory efficiency. Partners with replenishment, buying, planning, merchant, and external teams while maintaining item attributes and forecast settings.

Leads Nordstrom’s technology strategic sourcing organization across software, hardware, telecom, and AI infrastructure. Builds and coaches a high-performing team, develops category and supplier strategies, manages supplier performance and pipeline visibility, accelerates sourcing cycles, applies market and AI intelligence, leads complex negotiations, and partners with senior Technology executives to deliver value, reduce risk, and improve procurement outcomes.

Develop and support scalable cloud-native APIs, web applications, and inventory management systems. Responsibilities include Java and Spring Boot development, database and service integration, automated testing, CI/CD, containerization, production deployment, troubleshooting, monitoring, code reviews, and rotating 24x7 support. The engineer collaborates with business, infrastructure, security, and technology teams to deliver reliable solutions and modernize enterprise systems.

Lead Nordstrom’s enterprise platform and SRE technical direction across cloud infrastructure, CI/CD, reliability, security, and multi-region architecture. Establish long-term architecture and engineering standards, improve autonomous deployment and runtime scaling, drive resilience and observability practices, guide major incident response, and influence teams without direct authority. Mentor senior engineers, resolve cross-team technical challenges, evaluate emerging technologies, and balance reliability investments with business value.

Leads a distributed software engineering team responsible for Kafka-based data streaming infrastructure, real-time pipelines, and event-driven systems. Owns platform strategy, architecture, roadmap, delivery, operational excellence, compliance, hiring, and team development. Partners with product, program, business, and leadership teams to deliver scalable, secure, highly available systems. Drives cross-functional projects, technical decisions, agile processes, KPIs, budgeting, risk management, and continuous improvement.

Develop scalable microservices, distributed applications, data pipelines, and database solutions for Nordstrom’s product information platform. Responsibilities include designing data architectures, optimizing performance, conducting code reviews, building testing and CI/CD tools, supporting production systems, monitoring alerts and dashboards, reducing costs, and collaborating with business and engineering teams. The role also involves near-real-time Kafka processing and applying AI tools throughout the software development lifecycle.

Lead the Common Control Framework, configure GRC tooling, and transform compliance assessments through automation and AI-assisted evidence collection and control testing. Develop control language, RACI models, testing methodologies, KPIs, and KRIs while integrating governance, risk, and compliance programs. Support PCI DSS and other regulatory assessments, partner with engineering and security teams, and engage stakeholders and auditors to advance continuous monitoring and scalable compliance operations.

Owns the strategic roadmap for Nordstrom’s overages, shortages, and damages exception-management capability across the inbound supply chain. Leads product discovery, prioritization, requirements definition, backlog management, and delivery across engineering teams. Partners with supply chain, transportation, finance, operations, and executives to improve claims recovery, reduce chargeback disputes, eliminate manual workflows, and improve inventory accuracy. Defines KPIs, business cases, process flows, data schemas, and system integration specifications.

Build, maintain, test, and deploy scalable full-stack software for retail and ecommerce systems. Collaborate with product, design, and engineering teams; participate in code reviews, pair programming, architecture discussions, and documentation. Monitor production systems for reliability and performance, improve development processes, and use AI tools responsibly. The role supports selling and relationship-management technology in a remote-first environment.

Conduct PCI DSS, CCF, and financial control technical testing; collect and validate evidence; maintain GRC records, RACIs, asset inventories, and governance documentation; track remediation and program metrics; support QSA fieldwork and audits; and develop AI-assisted automation for evidence collection and control testing. The role requires translating technical findings into business language, managing recurring compliance activities, and progressively owning specific PCI or CCF control domains.