Jobs at Nordstrom

Own reverse supply chain operations across Nordstrom distribution centers, including returns, vendor returns, claims, inventory disposition, cycle times, condition accuracy, and recovery. Partner with DC leaders and cross-functional teams to improve performance, resolve issues, standardize processes, and support system rollouts. Lead readiness, testing, training, change management, and hypercare while using operational data to identify root causes and shape the reverse supply chain roadmap.

Supports salesperson video shoots for Nordstrom.com by preparing sets, products, talent, and equipment; coaching talent; tracking production data; and communicating workflow updates. The role assists with product handling, shoot scheduling, training, feedback, and process improvements while coordinating with store and production teams. It is an as-needed, flexible-schedule position requiring e-commerce, commercial, or retail video production experience.

Leads a high-visibility, multi-year WMS implementation across design, implementation, and hypercare. Owns business configuration for assigned warehouse operations, represents end users, defines program vision and success metrics, manages requirements and user acceptance, supports training and change management, analyzes risks and data, and coordinates cross-functional stakeholders to deliver milestones within scope, timeline, and budget.

Prepare and analyze quarterly financial statements, disclosures, reconciliations, and reporting schedules under US GAAP. Support month-end close, investigate financial trends and variances, research accounting standards, document technical conclusions, and communicate results to finance leadership. The role also drives process improvements using Lean principles, automation, AI-enabled tools, and emerging technologies while completing ad hoc accounting analyses.

Develops seasonal, brand-informed concepts for women’s accessories, footwear, and sleepwear. Conducts color, trend, textile, print, pattern, and silhouette research; monitors fashion publications, social media, and runways; and competitively shops the market. Presents conceptual stories, influences product and assortment decisions, supports brand direction, manages concurrent projects and timelines, and collaborates with design, merchant, and cross-functional partners. Requires seasonal travel for research or product development.

Leads vulnerability and attack surface management across cloud, on-premises, and third-party environments. Prioritizes exposures, coordinates critical vulnerability remediation, maintains security tools and automation, performs reconnaissance and dark web monitoring, correlates vulnerability and asset data, develops reporting and runbooks, supports PCI and SOC 2 compliance, and mentors cybersecurity teammates.

Conduct PCI DSS, CCF, and financial control technical testing; collect and validate evidence; maintain GRC records, RACIs, asset inventories, and governance documentation; track remediation and program metrics; support QSA fieldwork and audits; and develop AI-assisted automation for evidence collection and control testing. The role requires translating technical findings into business language, managing recurring compliance activities, and progressively owning specific PCI or CCF control domains.

Leads Nordstrom’s attack surface management team and enterprise exposure reduction program. Responsibilities include managing analysts, mapping attack surfaces, prioritizing vulnerabilities, coordinating remediation, improving cloud and on-premises security, automating processes, applying threat intelligence and AI, managing tools and vendors, supporting compliance activities, and presenting risk metrics to senior leadership.

Develop and maintain Nordstrom’s iOS customer mobile application. Implement features from product requirements and UX designs, diagnose defects, collaborate with engineering, product, and design teams, contribute to architecture, write unit tests, and work with QA to deliver production-ready software.

Support and optimize HR systems, primarily Workday, ServiceNow HRSD, and Paradox. Responsibilities include configuring HR modules, troubleshooting issues, testing updates, maintaining data integrity, conducting audits, managing uploads, optimizing workflows, monitoring case metrics, and translating business requirements into technical solutions. The role collaborates with HR, IT, and business stakeholders while supporting system enhancements and project execution.

Execute inventory allocations and reallocations using Blue Yonder Allocation across Full Price and Rack businesses. Develop distribution strategies, optimize inventory placement, analyze business performance, and recommend actions to improve location performance. Partner with Merchandising, Planning, and Inventory teams, serve as an inventory deployment subject matter expert, support process improvements, and communicate effectively in a fast-paced environment.

Own short-, mid-, and long-term cash forecasting, liquidity planning, cash positioning, and financial modeling. Build dashboards and KPI reporting, analyze working capital and covenant metrics, prepare executive forecast reports, and conduct variance analysis. Partner with FP&A, Accounting, and Treasury leadership on cross-functional projects while improving forecasting controls, procedures, and automation.

Manage Nordstrom’s millwork and fixture design program from concept through rollout. Translate creative concepts into technical specifications, shop drawings, prototypes, and production standards. Oversee vendors, RFPs, budgets, schedules, quality, materials, and manufacturing methods while partnering with Procurement, Construction, Visual Merchandising, and Facilities. Drive process improvement, value engineering, compliance, sustainability, and cost reduction. Mentor team members and communicate technical concepts to senior stakeholders.

Owns end-to-end technical program management across security platform domains, coordinating dependencies, stakeholders, roadmaps, sprint cadences, OKRs, KPIs, risk resolution, onboarding, platform transitions, and leadership communications. The role drives cross-organizational alignment across Engineering, Risk, Compliance, and business teams without direct authority, while supporting team restructuring and hiring initiatives in a rapidly evolving security engineering organization.

Defines enterprise technology strategy and architecture for Finance, HR, productivity, and collaboration systems. Leads cross-functional platform modernization, integrations, security, compliance, resilience, AI automation, and technical standards. Partners with executives and engineering teams to establish roadmaps, evaluate SaaS and cloud solutions, mentor senior engineers, and connect architecture decisions to business outcomes.

Leads a player-coach engineering team responsible for data platform delivery, reliability, access governance, cost optimization, Looker standards, conversational analytics, and cloud operations across GCP and AWS. The role sets architecture and technical standards, manages incidents and capacity, develops engineers, hires talent, and contributes hands-on through coding, automation, and code reviews. It also drives AI-enabled engineering practices and enterprise analytics platform adoption.

Owns the weekly S&OE forum, events readiness, risk cadence, and urgent disruption response for supply chain operations. Identifies cross-functional network impacts, drives mitigation workstreams, assigns accountability, escalates stalled actions, and facilitates senior-level decisions. Partners with operations, transportation, planning, stores, finance, and HR while developing governance frameworks and maturing execution-planning processes.

Design and build production AI infrastructure that automates financial reporting, reconciliation, variance analysis, and narrative generation. Develop AI agents, data pipelines, retrieval systems, and workflow orchestration with strong reliability, auditability, governance, and human review controls. Partner with Finance, Data Platform, Security, Risk, Audit, and Compliance teams; establish applied AI standards; evaluate tooling and models; mentor engineers; and translate between technical and financial requirements.

Operates Nordstrom’s AdTech stack by building and configuring dynamic ad units, campaigns, catalogs, feeds, tracking, audiences, and logic rules. Monitors performance, improves creative and feed quality, troubleshoots delivery and data issues, and reports recommendations. Partners with media, creative, product, engineering, agencies, and external partners on requirements, testing, migrations, documentation, and enablement.

Leads the vision, roadmap, governance, and adoption of digital data products and analytics platforms. Owns priorities for a data engineering team, improves data quality and self-service access, evaluates instrumentation and platform strategies, presents investment cases to executives, and partners across Product, Engineering, Analytics, and business functions. The role also explores AI-enabled conversational analytics and mentors product managers and data consumers.