Jobs at Nordstrom

Leads end-to-end third-party publisher and media partnership strategy, including annual planning, partner negotiations, budget allocation, print media execution, content oversight, performance reporting, and executive presentations. The role manages agencies and external partners, identifies cross-channel opportunities, supports internal marketing alignment, and optimizes partnerships based on business objectives and ROI.

Serves as the primary finance partner to Technology and Product senior leaders, leading forecasting, financial planning, performance reporting, business reviews, scenario analysis, and investment cases. Provides actionable insights on P&L trends, risks, and opportunities while partnering with FP&A, Accounting, Tax, and Procurement. Owns financial assumptions and narratives, strengthens governance, and improves forecasting processes and automation across supported portfolios.

Supports a top salesperson throughout the selling process by preparing fitting rooms, assisting customers, maintaining merchandise, completing stock work, re-merchandising, displays, markdowns, transfers, and light cleaning. Requires strong organization, communication, relationship-building, customer service, and multitasking skills. The role involves continuous movement, frequent bending and reaching, and lifting merchandise up to 25 pounds.

Lead roadmap and vendor relationships for the Customer Data Platform and marketing integrations. Define requirements, measure CDP and feed health, enable AI agents, partner with Engineering and Analytics, and prioritize work with marketing stakeholders to improve data quality, enrichment, and personalization capabilities.

Supports the fashion design team with milestone preparation, buy meeting materials, assigned design projects, trend reports, trend and competitive brand research, and collaboration across design teams and business partners. Requires strong communication, organization, multitasking, portfolio development, proficiency in Microsoft Office and Adobe Creative Suite, hand-sketching ability, and adaptability to new technologies and systems.

Supports customers and employees as an information hub, maintains and analyzes sales data, reviews budget reports and spreadsheets, responds to customer feedback, and coordinates customer and employee events. The role requires strong communication, decision-making, organization, problem-solving, accountability, accuracy, initiative, Microsoft Office skills, and flexibility to work nights and weekends based on store needs.

Supports enterprise strategy projects across functional, business unit, event, and growth initiatives. Responsibilities include managing project inputs, building complex quantitative models, conducting primary and secondary research, developing executive-ready recommendations, and collaborating with cross-functional business partners. The role provides insights to senior leaders and helps inform Nordstrom’s future strategic direction.

Supports inventory deployment and allocation across Full Price and Rack businesses. Executes purchase orders and reallocations in Blue Yonder Allocation, develops inventory distribution strategies, analyzes performance data, and recommends placement improvements. Partners with Merchandising, Planning, and Inventory teams, serves as a subject matter expert on inventory deployment tools, and contributes to process improvements that increase accuracy and reduce waste.

Leads Nordstrom Rack’s copy function, brand voice, messaging strategy, campaign storytelling, and social/video content. Builds scalable copy systems, playbooks, prompt libraries, and QA processes; guides creative execution; mentors writers and editors; partners cross-functionally; integrates AI and automation into workflows; and uses performance insights to improve messaging outcomes.

Manage small-project accounting from project setup through closeout, including contract administration, Oracle and purchasing-system setup, fixed-asset classification, use-tax assessment, transaction documentation, reporting, and audit readiness. Lead on-site store fixture installation processes, travel as needed, support cross-functional operations, cross-train team members, and improve accounting procedures.

Lead AI/ML discovery product strategy and roadmap for search and recommendations. Partner with engineering, data science, design, and research to build AI-native discovery experiences. Drive experimentation and A/B testing, define metrics, write user stories and acceptance criteria, manage backlog and releases, own launch plans and post-launch validation, and influence stakeholders across the organization.

Leads enterprise RFID programs across inventory operations, supply chain, stores, fulfillment, asset protection, and customer workflows. Translates strategy into roadmaps, sequenced workstreams, governance, supplier tagging standards, compliance programs, pilots, and scalable technology-enabled capabilities. Coordinates cross-functional teams, manages dependencies and risks, drives adoption and change management, and partners with analytics teams on compliance and inventory reporting. The role targets improvements in inventory accuracy, shrink reduction, productivity, financial integrity, and customer confidence.

Manage distribution center volume, workflow, staffing, shipment planning, and operational risk to meet service-level and productivity goals. Coordinate with operations, maintenance, support, and enterprise planning teams; monitor performance through automated tools and KPI reporting; adjust plans in real time; advise leaders; test systems; and conduct pre-planning, risk mitigation, process improvement, and postmortem reporting.

Develop and enhance data warehouses, BI platforms, Tableau dashboards, and self-service analytics solutions. Analyze data, fulfill rapid reporting requests, identify actionable insights, automate reporting processes, and collaborate with business, BI, and IT stakeholders to improve data quality and decision-making.

Owns independent, on-site verification of supply chain best-practice execution across a multi-site network. Conducts assessments of safety, continuous improvement, training, staffing, planning, and performance management; validates WMS and operational data; produces evidence-based reports; partners with site and executive leaders on corrective actions; tracks improvements; and synthesizes network-wide insights to guide operational priorities and program refinement. Requires extensive supply chain operations and program management experience, strong executive communication, and travel during twice-yearly assessment cycles.

Leads enterprise identity and access management architecture, strategy, governance, and automation across cloud, on-premises, and hybrid environments. Defines agentic identity standards for AI agents and non-human identities, advises executives and technical teams, evaluates emerging IAM technologies, and oversees threat modeling, incident response, compliance, and risk management. Mentors identity professionals, drives identity innovation, and communicates IAM roadmaps and risk posture to senior leadership.

Owns the architecture, administration, automation, and operational support of Microsoft 365, Exchange Online, hybrid Exchange, Azure identity, and collaboration platforms. Builds PowerShell and Microsoft Graph automation, manages mail flow, security, compliance, licensing, and hybrid infrastructure, and troubleshoots complex delivery issues. Provides technical leadership, mentorship, documentation, roadmap support, monitoring, and on-call coverage for critical messaging and collaboration services.

Own end-to-end management of large, cross-functional Operations initiatives from definition through completion. Coordinate stakeholders across inventory, facilities, stores, supply chain, and transportation; manage plans, milestones, dependencies, risks, intake, and prioritization. Partner with Technology and BI teams, deliver executive-ready communications, develop PMO frameworks, and support knowledge-sharing programs. The role requires independent execution, structured problem-solving, and the ability to operate effectively amid ambiguity and shifting priorities.

Leads environmental health and safety programs across a supply chain distribution center and network. Responsibilities include monitoring EHS metrics, investigating incidents, conducting audits and inspections, ensuring OSHA, fire, environmental, and hazardous-waste compliance, overseeing safety committees and training, supporting construction and equipment implementations, managing EHS budgets, developing corrective action plans, and influencing operational teams through risk assessments and safety analysis.

Leads the strategy, development, and delivery of Nordstrom’s PDLC Agents Platform, an AI-native software delivery system using multi-agent orchestration, digital workers, persistent project memory, evaluations, governance, observability, and safety guardrails. Defines platform strategy, enforces policy-as-code ship gates, drives open agent standards, partners across engineering and business teams, and builds and mentors a high-performing engineering organization.