Jobs at Nordstrom

Provides administrative and customer service support in a retail store, serving as an information hub for customers and employees. Maintains and analyzes sales data, reviews budgets and spreadsheets, responds to customer feedback, and coordinates customer and employee events. Requires strong communication, organization, decision-making, problem-solving, accountability, and flexibility to work nights and weekends. Microsoft Office knowledge and a high school diploma are preferred.

Supports a top-selling salesperson throughout the retail selling process, prepares fitting rooms, assists customers, maintains merchandise displays, performs stock work and markdowns, processes transfers, and contributes to department goals. Requires strong customer relationships, organization, communication, multitasking, and physical ability to remain active throughout shifts while lifting merchandise.

Leads Nordstrom’s enterprise Identity Security Operations function, overseeing identity platforms, access lifecycle operations, privileged access, incidents, service levels, automation, staffing, budgets, vendors, compliance, and operational roadmaps. Manages managers, engineers, analysts, and managed-service teams while partnering with Identity Engineering to ensure new capabilities are supportable, secure, observable, and production-ready.

Develops and manages technical apparel specifications for women's sweaters and knits from design through production. Creates tech packs, evaluates samples, leads fit sessions, communicates corrections to suppliers, conducts wear tests, and ensures quality and brand standards. Collaborates with designers, pattern engineers, vendors, and cross-functional partners to meet development milestones, improve processes, analyze customer and market feedback, and mentor new technical designers.

Develop and support scalable software integrating warehouse management systems with material handling equipment. Responsibilities include designing, coding, testing, deploying, and maintaining applications; participating in code reviews and Scrum processes; supporting CI/CD, cloud migration, monitoring, troubleshooting, and production releases; and collaborating with business, infrastructure, and security teams.

Provides comprehensive executive and administrative support to two Vice Presidents of Technology. Responsibilities include complex calendar management, meeting and event coordination, team engagement projects, communications, budget and expense reconciliation, travel arrangements, document preparation, confidential records management, and assigned projects. The role requires strong organization, communication, discretion, adaptability, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Designs, develops, and maintains scalable software services, APIs, data pipelines, and vendor integrations for merchandising and assortment planning. Builds Airflow, BigQuery, and Kafka solutions; develops event-driven microservices on Kubernetes; improves reliability, security, performance, testing, and CI/CD processes. Collaborates with technical and business teams, troubleshoots production issues, supports 24x7 on-call operations, and contributes to engineering standards and rollout timelines.

Design, build, and maintain scalable, reliable loyalty services and APIs. Lead technical strategy, mentor engineers, improve observability/CI-CD, support on-call incident response, and apply AI-native practices to accelerate delivery and operational excellence.

Lead a team to turn enterprise data into decision-ready insights: own analytics roadmap, partner with Product/Finance/Engineering, deliver dashboards and models, translate findings for executives, enforce metric governance, modernize reporting, and coach analysts to raise technical and storytelling standards.

The Senior Operations Manager leads a team, focusing on operational efficiency, cost reduction, and managing processes. Responsibilities include developing leaders, driving KPI metrics, and ensuring safety and quality standards.

Lead and develop multi-shift warehouse management teams to drive safety, quality, KPIs, cost reduction, and operational efficiency. Recruit and train leaders, manage budgets, run improvement programs (4DX), analyze data, and partner with support teams to implement facility solutions.

Lead and grow a network engineering team responsible for enterprise SD-WAN, multi-cloud connectivity, wired/wireless, and data center fabrics across retail and fulfillment sites. Own incident response, architecture reviews, automation/IaC adoption, cross-team partnerships, vendor management, and on-call leadership to ensure resilient, secure network services and continuous improvement.

Provide high-level administrative support to an SVP and two VPs on the Merchandising, Inventory, Supply Chain Technology team: manage complex calendars, travel and expense reconciliation, prepare/edit correspondence and presentations, organize team events and communications, handle confidential information, and drive projects to completion while partnering with other executive assistants and leaders.

Lead the Certified Manager Training initiative, focusing on training development, instructional design, and partnership with stakeholders to enhance leadership skills and operational outcomes.

Lead the transformation of the Continuous Compliance Framework, configure GRC tool modules, and ensure integration with risk and governance programs, while developing compliance methodologies and KPIs.

Lead delivery of finance automation and AI programs, partner with various teams, manage stakeholders, and drive execution from strategy to outcomes.

Lead a large team of IT professionals in optimizing operations and technical support, manage resources, and implement AI technologies to improve productivity.

Design, deploy, and automate network security controls across enterprise, cloud, and retail edge environments. Implement ZTNA, NGFWs, microsegmentation, and firewall policy-as-code. Integrate identity and authentication frameworks, triage security events, produce documentation and RCAs, mentor engineers, and participate in on-call rotation to maintain resilient security posture.

Lead end-to-end program management for a broad security platform portfolio, coordinating cross-functional stakeholders, tracking deliverables and KPIs, driving alignment without direct authority, supporting onboarding and platform transitions, and proactively surfacing and resolving risks while maintaining program rhythms and leadership reporting.

Lead a team to own and improve Nordstrom's Marketing Mix Modeling and marketing measurement stack. Build, validate, and enhance econometric models, incorporate experiments and attribution, diagnose modeling issues, optimize marketing investment, run scenario analyses, present insights to stakeholders, and partner across the business to define measurement frameworks and deliver actionable recommendations.