Jobs at Nielsen

Lead Nielsen’s U.S. Sports Measurement sales strategy, drive new business and account expansion, manage complex sales cycles, forecast revenue, and cultivate executive client relationships. Partner with Product, Technology, Operations, Legal, Finance, Consulting, and Research teams to deliver data-driven solutions. Lead and mentor sales professionals, establish performance goals, improve sales processes, and represent Nielsen through industry thought leadership and client engagements.

Drive revenue growth, renewals, new business, product adoption, upsells, and strategic client engagement for Nielsen ONE Ads measurement solutions. Deliver technical product overviews, tailored demonstrations, and methodology deep dives; analyze complex advertising datasets to prove product value; and partner with Product, Account Management, and Customer Success on go-to-market, pricing, marketing, and outreach strategies.

Leads Nielsen.com’s SEO and content strategy to grow organic traffic and discoverability across traditional and LLM-driven search. Owns SEO roadmaps, technical requirements, site architecture, schema, performance optimization, content audits, keyword research, and enterprise SEO tools. Partners with Creative, Technology, Data Science, Paid Media, Social, Email, and global teams to improve content workflows, train contributors, and optimize performance through testing and data-driven decisions.

Provide first-level B2B customer support through Zendesk, troubleshooting product issues, managing tickets within SLA deadlines, coordinating escalations, and maintaining customer access and delivery profiles. The role also handles product entitlements, billing adjustments, documentation, customer communications, and urgent issues through a rotating 24/7 on-call schedule. Success requires strong communication, analytical troubleshooting, customer service, CRM proficiency, organization, and flexibility.

Build and productionize AI and machine-learning models, data pipelines, and audience measurement solutions. Analyze large datasets, conduct research on sampling, bias reduction, missing-data imputation, and data integration, and validate methodologies. Develop reproducible, documented software in cloud environments, resolve production issues, communicate findings, and collaborate with cross-functional teams. The role requires Python, Spark, AWS, SQL, statistics, machine learning, version control, and data visualization skills.

Conduct comprehensive IT audits, including planning, testing, IT general and application controls, cybersecurity, network security, cloud architecture, and SAP implementation reviews. Identify control deficiencies, fraud risks, and process bottlenecks; document workflows; design audit procedures; draft findings and recommendations; present results to senior leaders; and support remediation. The role also uses AI, automation, and analytics to improve audit efficiency across global technology environments.

Provides first-level customer support through Zendesk, troubleshooting product issues, managing tickets within SLA deadlines, coordinating change requests and discrepancy resolution, and escalating complex problems. Maintains customer access, delivery profiles, API keys, and CRM records; supports licensing, billing adjustments, cancellations, and pre-sales sample access. Participates in customer calls and rotating 24/7 on-call coverage while communicating clearly with clients and internal technical teams.

Build AI and machine learning measurement solutions, production data pipelines, and scalable models for media audience analytics. Conduct research involving trend analysis, missing-data imputation, sampling, bias reduction, data integration, and automation. Analyze large datasets, validate and optimize methodologies, resolve production issues, document code and methods, and communicate findings to cross-functional audiences.

Drive business development and sales for Nielsen’s audience measurement products in Indonesia. Responsibilities include prospecting, qualifying leads, building client relationships, developing go-to-market plans, cross-selling, negotiating contracts, closing opportunities, meeting revenue targets, managing CRM activity, and collaborating with marketing, product, finance, and revenue operations teams.

Perform strategic analysis and storytelling by creating ROI reports and dashboards, conduct market research and forecasting, manage client analytics projects and scope/budget, automate processes using Python/VB scripting and AI workflows (prompt engineering), and oversee media valuation and quality indexing methodologies.

Manage daily billing and revenue tasks: reconcile contracts with orders/POs, monitor and resolve pending billing, prepare proforma and final invoices, support revenue recognition, escalate long-pending items, and produce daily/weekly/monthly reports.

Lead corporate LAN and wireless infrastructure for end-user experience. Troubleshoot networks, manage Wi‑Fi capacity and RF, support authentication (802.1x/RADIUS/EAP‑TLS), assist firewall refresh and VPN migration, and liaise between end users, NOC, and leadership.

Drive mid-market audience measurement sales in the Indonesia market: prospect, build pipeline, negotiate and close deals, cross-sell Nielsen products, meet revenue targets, and maintain client relationships. Use CRM and collaborate with Sales, Product, Marketing, Finance, and Insights to deliver projects and ensure revenue recognition. Must be fluent in Thai and experienced in solution sales and mid-market teams.

This role involves leading agency sales, developing strategies for revenue growth, managing client relationships, and engaging with agency decision-makers.

As a Junior Data Analyst, you will analyze data, set up surveys, integrate data into software tools, and manage client relationships while focusing on technical project implementation.

Drive technical discovery and solutioning for major clients, manage pre-sales strategies, and collaborate closely with internal teams to meet client needs and ensure successful execution post-sale.

Lead the design, development, and maintenance of scalable software applications, mentor junior engineers, and optimize data pipelines.

Lead and coach a New York-based Mid-Market sales team, shifting from an inbound to a proactive sales approach while enhancing skills and strategies.

The Senior Software Manager will lead and mentor a team, drive technical roadmaps, ensure product reliability, and collaborate across teams to deliver high-quality solutions, focusing on modernizing metadata processing pipelines.

The Editor for the Dutch Market will manage the development of media databases, edit TV listings, and ensure accurate content delivery while acting as a customer service representative for product content inquiries.