Jobs at NEXT Insurance

Own ERGO NEXT’s digital PR, editorial partnerships, publisher relationships, influencer and affiliate collaborations, and sports sponsorship activation. Lead agency outreach, secure buyer-guide and editorial placements, distribute proprietary research, develop executive thought leadership, and improve brand visibility across search and AI answer engines. Collaborate with SEO, content, growth, and social teams while measuring earned-media impact, traffic, citations, reputation, and business results.

Handles high-severity commercial general liability and casualty claims, including coverage analysis, litigation management, investigations, negotiations, reserves, mediations, and regulatory compliance. Communicates with claimants, policyholders, attorneys, medical professionals, and adjusters; identifies fraud and subrogation opportunities; provides claim guidance and escalates cases exceeding authority. Leads department roundtables and supports peers while meeting quality, performance, and financial security standards.

Leads global employee relations and HR compliance programs, including investigations, performance management, disciplinary actions, policy development, audits, regulatory monitoring, privacy compliance, and manager training. Provides employment-law and practical guidance to HR and business leaders, manages complex cases, partners with Legal and outside counsel, and develops risk-balanced frameworks across the organization.

Build and ship end-to-end AI-driven applications and features, handling UI, light DevOps, data cleanup, and full-stack troubleshooting. Translate evolving business requirements into practical technical solutions, use agentic coding workflows, and collaborate with product and internal stakeholders. The role requires independent execution, strong communication, product judgment, and comfort with ambiguity. Experience with LLM applications, evaluations, and RAG is advantageous.

Own the technology and go-to-market strategy for NEXT’s Business Owner’s Policy. Responsibilities include driving the roadmap, shipping and packaging the insurance product, managing direct, agent, and partnership channels, improving user experience and conversion, leading planning and executive communications, and using AI to accelerate product development. The role requires learning insurance fundamentals and collaborating with insurance product managers, engineering, design, data science, and cross-functional teams.

Own and optimize commercial casualty insurance products, including coverage, pricing, underwriting rules, segmentation, and regulatory compliance. Use portfolio performance, loss-ratio analysis, modeling, and market research to improve profitability and growth. Partner with Actuarial, Engineering, Technical Product, Compliance, Legal, Claims, Data Science, and Operations to deliver product changes, filings, and underwriting improvements. Communicate product performance and updates to leadership and stakeholders.

Lead and scale an Insurance Product Enablement function combining Product Ops and Analyst teams. Partner with Product, Engineering, Data Science, Actuarial, and Compliance to streamline workflows, improve governance, implement tools/templates/dashboards, handle compliance inquiries and manual policy tasks, deliver reporting and competitive analysis, define operating standards and SLAs, and coach team members to drive efficiency and consistent product delivery.

Develop and maintain insurance pricing and actuarial reporting tools, create state filing materials, and build dashboards monitoring historical performance. Analyze data, generate insights, and recommend pricing actions that support profitable growth. The role collaborates with product management and filings teams, promotes actuarial best practices, and supports progress toward ACAS and FCAS credentials.

Build and own high-performance public web experiences using React and Next.js. Optimize Core Web Vitals, SEO, accessibility, and conversion funnels; integrate marketing tools, SDKs, and APIs; evolve CMS architecture and frontend tooling; and lead features through design, implementation, automated testing, deployment, and monitoring. Collaborate with Marketing, Product, and Data teams while mentoring engineers and applying AI-assisted agentic development workflows.

Build and lead Europe-focused GRC governance for NEXT’s SaaS platform expansion. Translate DORA, GDPR, EU AI Act, and ERGO standards into controls, evidence processes, risk registers, readiness roadmaps, and remediation plans. Partner with engineering, product, security, privacy, legal, cloud, DevOps, and audit stakeholders on cybersecurity, resilience, data protection, AI governance, third parties, incident management, access controls, and auditability. Manage and coach GRC team members while improving assurance and reporting through AI, automation, and data-driven approaches.

Early-career backend engineer who will build and own production features using server-side Kotlin, modern AI tools, and CI/CD practices. The role involves collaborating with Product, Design, Data, Marketing, and Backend teams; solving customer problems; maintaining high code quality and test coverage; and adapting to evolving requirements through continuous learning.

Early-career software engineer in the UpNEXT training program, building customer-facing features across the frontend and backend stack. Responsibilities include developing React or Angular interfaces, integrating APIs, writing Node.js backend logic, applying AI frameworks and tools, collaborating cross-functionally, adapting to changing requirements, and delivering well-tested code through a CI/CD pipeline.

Build and own backend features end-to-end for the Agents Channel, writing clean, testable server-side code (Kotlin/Java). Collaborate with product, marketing, and frontend teams, work in cloud environments (AWS preferred), use relational databases/SQL, CI/CD, and leverage AI/LLM tools to improve developer productivity.

Design, build, and maintain backend services with high performance and reliability. Contribute to architecture and code reviews, optimize database queries, and improve scalability. Own production stability and observability with a you-build-it-you-run-it mindset.

Lead and unify ERGO NEXT's employer brand across channels and markets. Own messaging, visual identity guardrails, candidate-facing content, employee storytelling, and reputation tracking. Partner with People, Communications, and Marketing to produce reusable attraction content, support events/campus programs, and enable recruiters with measured, data-informed outreach.

Own lifecycle programs for express agents from activation through retention: design onboarding and winback journeys, build automated multi-channel campaigns (email, SMS, direct mail), run experiments, analyze performance using Bloomreach and Tableau, and collaborate cross-functionally to reduce churn and grow agent lifetime value.

Design, implement, and own backend features from inception to production. Collaborate with product, marketing, and front-end teams to iterate quickly. Write clean, testable server-side code (Kotlin/Java or similar), work with relational databases and SQL, and operate in cloud-based environments with CI/CD deployment.

Own and grow commercial property and inland marine insurance products end-to-end: identify growth opportunities, develop business cases, lead product design and regulatory filings, launch enhancements, monitor performance, and partner cross-functionally with Actuarial, Engineering, Data Science, Claims, Legal, and Operations to drive profitable portfolio outcomes.

Design, develop, and maintain customer portal and back-office web applications using Angular and related technologies. Leverage AI-assisted coding tools to build AI skills and agents, collaborate with product and engineering teams, own features end-to-end, and improve code quality, testing, and CI/CD practices.

Manage end-to-end multi-state insurance product filings for commercial Workers' Compensation and P&C products. Ensure regulatory compliance, craft policy forms and manuals, track bureau circulars, maintain filing workflows in Confluence/JIRA, and collaborate with Legal and Product to resolve state objections and audit requirements.