Jobs at NEXT Insurance

Lead and unify ERGO NEXT's employer brand across channels and markets. Own messaging, visual identity guardrails, candidate-facing content, employee storytelling, and reputation tracking. Partner with People, Communications, and Marketing to produce reusable attraction content, support events/campus programs, and enable recruiters with measured, data-informed outreach.

Own lifecycle programs for express agents from activation through retention: design onboarding and winback journeys, build automated multi-channel campaigns (email, SMS, direct mail), run experiments, analyze performance using Bloomreach and Tableau, and collaborate cross-functionally to reduce churn and grow agent lifetime value.

Handle complex commercial General Liability and casualty claims end-to-end: investigate, analyze coverage, manage litigation, set reserves, attend mediations/trials, communicate with stakeholders, refer fraud/subrogation, and provide guidance to adjusters while ensuring regulatory compliance.

Lead and scale an Insurance Product Enablement function combining Product Ops and Analyst teams. Partner with Product, Engineering, Data Science, Actuarial, and Compliance to streamline workflows, improve governance, implement tools/templates/dashboards, handle compliance inquiries and manual policy tasks, deliver reporting and competitive analysis, define operating standards and SLAs, and coach team members to drive efficiency and consistent product delivery.

Design, implement, and own backend features from inception to production. Collaborate with product, marketing, and front-end teams to iterate quickly. Write clean, testable server-side code (Kotlin/Java or similar), work with relational databases and SQL, and operate in cloud-based environments with CI/CD deployment.

Lead development and execution of a data-driven profitability roadmap for P&C insurance portfolios. Partner with actuarial, product, claims, finance, and sales to monitor loss ratios, model portfolio dynamics, identify bottlenecks, escalate risks, and drive initiatives to meet profitability targets while influencing cross-functional stakeholders and communicating progress to executive leadership.

Own and grow commercial property and inland marine insurance products end-to-end: identify growth opportunities, develop business cases, lead product design and regulatory filings, launch enhancements, monitor performance, and partner cross-functionally with Actuarial, Engineering, Data Science, Claims, Legal, and Operations to drive profitable portfolio outcomes.

Design, develop, and maintain customer portal and back-office web applications using Angular and related technologies. Leverage AI-assisted coding tools to build AI skills and agents, collaborate with product and engineering teams, own features end-to-end, and improve code quality, testing, and CI/CD practices.

Manage end-to-end multi-state insurance product filings for commercial Workers' Compensation and P&C products. Ensure regulatory compliance, craft policy forms and manuals, track bureau circulars, maintain filing workflows in Confluence/JIRA, and collaborate with Legal and Product to resolve state objections and audit requirements.

Lead and build a Developer Experience (DevEx) team to improve the SDLC using AI, deliver Platform-as-a-Product self-service tools, partner with R&D, mentor Backend and DevOps engineers, and drive adoption of CI/CD, Kubernetes, IaC, build tools, testing frameworks, and observability.

Design, automate, and maintain a cloud-native AWS platform using Infrastructure as Code and GitOps. Optimize and scale EKS/Kubernetes clusters, enforce multi-account governance (Control Tower/Account Factory), build custom automation and observability (Grafana, Mimir), support AI infrastructure, and drive FinOps culture to ensure cost-efficient, reliable self-service infrastructure for engineering teams.

The role involves designing and developing web applications, integrating with back-end services, and producing high-quality code while mentoring other developers.

As a Backend Engineer in the DevEx Team, you will lead the development of an AI-based Software Development Life Cycle, improve developer processes, and manage cloud infrastructure to enhance the developer experience.

Develop and own backend features for the Payments & Partnerships domain using server-side Kotlin/Java (or similar). Collaborate with product, marketing, and frontend teams from design through production. Produce clean, testable code with high test coverage, deploy via CI/CD, and leverage AI/LLM tools to improve developer productivity.

The Insurance Product Manager will oversee the launch and optimization of insurance products for small businesses, focusing on pricing, coverage, and growth initiatives. This role requires strong analytical skills and collaboration with various teams.

The role involves leading global learning strategies, designing training programs, managing teams, and driving capability through AI enablement. It requires cross-cultural communication and a strong understanding of modern learning technologies.

Lead actuarial data scientist to oversee technical pricing models, actuarial systems, and a team of actuarial data scientists. Develop strategic roadmap, establish modeling standards and validation, apply ML/AI to pricing, collaborate with legal/compliance, present insights to executives, and manage projects to deliver high-quality actuarial products.

As a Machine Learning Engineer, you will optimize backend services, integrate ML models, collaborate with cross-functional teams, and support continuous improvement initiatives.

Lead profit, compliance, and scaling of the Workers Compensation product by translating NCCI/state rules into technical requirements, managing major implementations, coordinating stakeholders (engineering, product, legal, filings), defining automation for underwriting and portfolio management, tracking milestones/metrics, and designing workflows to support customer service and production teams.

The Backend Software Engineer will develop and improve backend services, take ownership of feature delivery, and mentor juniors while collaborating with other teams.