Jobs at NEXT Insurance

Develop and own backend features from design through production, collaborating with product, marketing, and frontend teams. Build clean, testable server-side software using Kotlin, Java, or similar languages; work with distributed cloud environments, relational databases, and SQL. Contribute to rapid CI/CD delivery, maintain high test coverage, mentor engineers, and support shared ownership in a dynamic environment.

Manage email campaigns and lifecycle journeys in Bloomreach, including deployment logic, A/B testing, troubleshooting, reporting, and calendar maintenance. Support agency incentives, gifting programs, vendor coordination, event logistics, marketing collateral, print assets, and campaign performance tracking. Assist with MarTech initiatives by gathering requirements, coordinating marketing, engineering, and data stakeholders, and supporting project dashboards and reporting.

Independently manage complex, high-value, multi-state Workers’ Compensation and occasional General Liability audits. Investigate disputes, interpret state-specific regulations and policy terms, reconcile audits for accuracy and compliance, and apply NCCI and WCIRB standards. The role also supports teammates, explains technical findings to customers and partners, and improves audit quality, efficiency, and processes.

Advise Spanish- and English-speaking small business owners on commercial property and casualty insurance. Manage the sales pipeline from initial contact through binding, maintain accurate CRM records, identify cross-sell and coverage-gap opportunities, coordinate quotes with carriers and internal teams, build referral relationships, and meet monthly production goals.

Uses data science, experimentation, causal analysis, statistical modeling, and AI-enabled tools to optimize partnership growth and the customer experience funnel. Responsibilities include analyzing affiliate performance, identifying growth opportunities, defining metrics, evaluating product and funnel changes, and translating complex analyses into actionable recommendations for Product, Partnerships, and business stakeholders.

Build developer productivity tools, platforms, automation, and AI-agent workflows across the software development lifecycle. The role involves working with CI/CD, Kubernetes, Terraform, cloud infrastructure, internal developer portals, LLM APIs, and observability tools. Responsibilities include leading platform projects, collaborating with developers, measuring adoption and impact, and improving engineering processes through self-service tools and agentic development systems.

Oversee daily Palo Alto office operations, vendor coordination, supplies, correspondence, budgets, maintenance, events, visitors, and workspace planning. Serve as the primary office contact while supporting People-related activities, office policies, moves, meeting setups, and special projects. The role requires strong organization, communication, discretion, independence, and the ability to work onsite five days per week.

The Corporate Finance Manager will lead financial projects, build and enhance forecasting models, analyze financial trends, and support annual and long-range planning. The role develops board and executive presentations, models income statements, balance sheets, and cash flows, uses forecasting and visualization tools, and collaborates cross-functionally to support strategic decisions.

Manage a commercial Property and Casualty insurance book of business by conducting renewal reviews, handling policy modifications and remarketing, identifying retention and cross-sell opportunities, and maintaining carrier and client relationships. The role requires insurance expertise, regulatory knowledge, strong communication, attention to detail, and proficiency with multiple business systems while meeting revenue and retention targets.

Lead the redesign of revenue forecasting using AI and LLM-based workflows. Drive annual and long-range planning, scenario modeling, KPI automation, executive reporting, and strategic finance analysis. Partner with Finance and Data Science to implement AI tools, develop repeatable modeling frameworks, and champion AI adoption across Finance through playbooks, education, and mentoring.

Own ERGO NEXT’s digital PR, editorial partnerships, publisher relationships, influencer and affiliate collaborations, and sports sponsorship activation. Lead agency outreach, secure buyer-guide and editorial placements, distribute proprietary research, develop executive thought leadership, and improve brand visibility across search and AI answer engines. Collaborate with SEO, content, growth, and social teams while measuring earned-media impact, traffic, citations, reputation, and business results.

Handles high-severity commercial general liability and casualty claims, including coverage analysis, litigation management, investigations, negotiations, reserves, mediations, and regulatory compliance. Communicates with claimants, policyholders, attorneys, medical professionals, and adjusters; identifies fraud and subrogation opportunities; provides claim guidance and escalates cases exceeding authority. Leads department roundtables and supports peers while meeting quality, performance, and financial security standards.

Build and ship end-to-end AI-driven applications and features, handling UI, light DevOps, data cleanup, and full-stack troubleshooting. Translate evolving business requirements into practical technical solutions, use agentic coding workflows, and collaborate with product and internal stakeholders. The role requires independent execution, strong communication, product judgment, and comfort with ambiguity. Experience with LLM applications, evaluations, and RAG is advantageous.

Own the technology and go-to-market strategy for NEXT’s Business Owner’s Policy. Responsibilities include driving the roadmap, shipping and packaging the insurance product, managing direct, agent, and partnership channels, improving user experience and conversion, leading planning and executive communications, and using AI to accelerate product development. The role requires learning insurance fundamentals and collaborating with insurance product managers, engineering, design, data science, and cross-functional teams.

Own and optimize commercial casualty insurance products, including coverage, pricing, underwriting rules, segmentation, and regulatory compliance. Use portfolio performance, loss-ratio analysis, modeling, and market research to improve profitability and growth. Partner with Actuarial, Engineering, Technical Product, Compliance, Legal, Claims, Data Science, and Operations to deliver product changes, filings, and underwriting improvements. Communicate product performance and updates to leadership and stakeholders.

Build and own high-performance public web experiences using React and Next.js. Optimize Core Web Vitals, SEO, accessibility, and conversion funnels; integrate marketing tools, SDKs, and APIs; evolve CMS architecture and frontend tooling; and lead features through design, implementation, automated testing, deployment, and monitoring. Collaborate with Marketing, Product, and Data teams while mentoring engineers and applying AI-assisted agentic development workflows.

Build and lead Europe-focused GRC governance for NEXT’s SaaS platform expansion. Translate DORA, GDPR, EU AI Act, and ERGO standards into controls, evidence processes, risk registers, readiness roadmaps, and remediation plans. Partner with engineering, product, security, privacy, legal, cloud, DevOps, and audit stakeholders on cybersecurity, resilience, data protection, AI governance, third parties, incident management, access controls, and auditability. Manage and coach GRC team members while improving assurance and reporting through AI, automation, and data-driven approaches.

Early-career software engineer in the UpNEXT training program, building customer-facing features across the frontend and backend stack. Responsibilities include developing React or Angular interfaces, integrating APIs, writing Node.js backend logic, applying AI frameworks and tools, collaborating cross-functionally, adapting to changing requirements, and delivering well-tested code through a CI/CD pipeline.

Build and own backend features end-to-end for the Agents Channel, writing clean, testable server-side code (Kotlin/Java). Collaborate with product, marketing, and frontend teams, work in cloud environments (AWS preferred), use relational databases/SQL, CI/CD, and leverage AI/LLM tools to improve developer productivity.

Design, build, and maintain backend services with high performance and reliability. Contribute to architecture and code reviews, optimize database queries, and improve scalability. Own production stability and observability with a you-build-it-you-run-it mindset.