Jobs at NationsBenefits

Administer and optimize production Azure SQL and SQL Server databases in a 24x7 environment. The role handles monitoring, query tuning, CI/CD schema migrations, backups, disaster recovery, security, data masking, automation, capacity planning, incident response, compliance evidence, and on-call support. It also documents operational standards, performs root cause analysis, mentors junior staff, and partners with engineering, DevOps, and infrastructure teams to improve database reliability and performance.

Leads program operations and portfolio governance for the Data & Analytics organization. Establishes operating cadences, manages cross-functional initiatives, tracks risks and dependencies, coordinates demand and capacity planning, and delivers executive reporting. Builds scalable processes, metrics, communications, and accountability routines to improve delivery predictability and organizational effectiveness across analytics, data engineering, platform engineering, and related teams.

Designs and develops scalable .NET backend systems, Web APIs, and microservices on Azure. Leads architecture decisions, DevOps and CI/CD implementation, database and performance optimization, secure API and SSO development, automated testing, and cloud-native deployments. Mentors 6–8 developers and collaborates with cross-functional teams to align technical solutions with business objectives.

Administer and secure an enterprise macOS fleet using Jamf Pro, Intune, Entra ID, and Apple Business Manager. Manage deployments, zero-touch enrollment, configurations, patching, application packaging, endpoint automation, and compliance baselines. Provide L2/L3 escalation support for hardware, software, identity, and network issues. Develop Bash, Zsh, and PowerShell scripts, coordinate vendor support, assist with audits and vulnerability remediation, participate in change management, and maintain technical documentation.

Supports U.S., Puerto Rico, and India HR operations, primarily employee onboarding. Coordinates documentation, background checks, I-9 and E-Verify processes, HRIS updates, licensing and certification reimbursements, compliance audits, reporting, and process improvements while maintaining accurate, confidential, audit-ready records.

Maintains production system reliability through incident triage, monitoring, alert optimization, Kubernetes troubleshooting, root cause analysis, and 24/7 support. Develops automation using C#, Java, Python, PowerShell, or Bash; monitors CI/CD pipelines; supports self-healing solutions; documents incidents and postmortems; and ensures fintech compliance. Collaborates with engineering and global teams to improve availability, performance, security, and operational processes.

Designs and maintains enterprise healthcare EDI data pipelines for HIPAA X12 transactions, Medicaid encounters, and CMS compliance. Builds ETL/ELT workflows using Databricks, PySpark, Delta Lake, and SQL Server; develops validation, reconciliation, monitoring, and alerting frameworks; troubleshoots clearinghouse integrations; supports regulatory updates and encounter submissions; and collaborates with claims, compliance, security, product, and external healthcare teams.

Leads complex IT infrastructure programs spanning cloud migrations, data center and telecom transitions, security transformations, and enterprise software initiatives. Manages roadmaps, budgets, resources, risks, dependencies, governance, and executive communication across global, cross-functional teams. Applies AI-enabled forecasting, reporting, automation, and scenario modeling to improve delivery. Oversees Azure, hybrid infrastructure, Zero Trust, endpoint security, compliance, disaster recovery, and business continuity while coordinating stakeholders, vendors, and technical teams.

Manage and optimize on-premises and cloud network infrastructure (routers, switches, firewalls, SD-WAN, VPNs). Troubleshoot connectivity and performance, support hybrid cloud networking (Azure/AWS/GCP), implement secure configurations and segmentation, maintain documentation and diagrams, participate in change management, and support automation/IaC initiatives to improve reliability and operations.

Serves as a senior HR business partner to leaders and employees, overseeing employee relations, union and labor relations, HR operations, leave and attendance, performance management, engagement, compliance, and HR reporting. The role advises managers, handles investigations and grievances, supports employee lifecycle processes, maintains HR documentation, partners with Payroll and HRIS teams, and develops HR workflows, SOPs, and strategic initiatives.

Analyze product, program, member, client, and operational data using advanced SQL in Databricks. Define KPIs and measurement frameworks, conduct segmentation and root-cause analysis, validate datasets, develop reporting, and translate findings into actionable recommendations. Partner with Product, Engineering, Operations, Client Success, and business leaders to improve performance and support strategic decisions.

Own the strategy, roadmap, configuration, and quality of the Nations Vision benefits platform. Manage provider portals, fee schedules, provider networks, plan access rules, and claims processing in partnership with engineering and operations. Drive data integrity, audits, root-cause analysis, automation, and continuous improvement while coordinating with QA, client services, leadership, and hundreds of clients. Translate complex requirements into product specifications and prioritize enhancements based on stakeholder feedback and business needs.

Build and scale analytical data products, models, semantic layers, and reusable metrics using dbt and Databricks. Develop Gold-layer and dimensional models, support Tableau analytics, automate data workflows with Python and SQL, and implement testing, documentation, lineage, Git, CI/CD, and deployment practices. Provide technical leadership, architecture guidance, mentorship, code reviews, performance optimization, and production support while partnering with business, product, analytics, and engineering teams.

Administers employee leave programs and benefits, including FMLA, ADA, disability, COBRA, enrollments, billing reconciliation, payroll deductions, arrears, and benefit continuation. Coordinates with employees, HR, Payroll, carriers, and third-party administrators; maintains confidential records, supports workers’ compensation cases, answers benefits inquiries, and assists with annual open enrollment.

Administer UKG HRIS modules, process employee lifecycle transactions, maintain access and data integrity, support payroll and benefits validation, resolve HRIS tickets within SLAs, generate reports, document procedures, and assist employees and managers. The role also performs audits, reconciles HRIS data with payroll and benefits providers, coordinates issue resolution with HR, Payroll, IT, and UKG Support, and recommends process improvements.

Lead IAM Analyst responsible for automating identity lifecycle management and integrating Microsoft Entra ID with UKG. Manages entitlement packages, privileged access, access reviews, conditional access, RBAC, and ABAC. Develops PowerShell automation for provisioning, deprovisioning, reporting, and log analysis; remediates excessive access and orphaned accounts. Supports HIPAA, HITRUST, SOC 2, PCI DSS, and NIST compliance through control mapping, audit evidence, documentation, SOPs, maturity models, and strategic roadmaps.

Recruit dental, vision, and hearing providers within an assigned territory and manage relationships from outreach through onboarding and retention. Responsibilities include prospecting, presenting network benefits, supporting contracting, resolving provider concerns, conducting visits, monitoring network adequacy, executing territory plans, tracking CRM activity, reporting performance, and collaborating with credentialing, contracting, and network operations teams.

Receives and reviews high-volume hearing aid orders, completes accurate data entry, manages documents, processes delivery and purchase paperwork, handles phone inquiries, educates providers, resolves concerns, completes finance applications, and safeguards personal health information.

Provides comprehensive HR business partnering across employee relations, union and labor relations, performance management, leave and attendance, compliance, engagement, HR operations, and manager coaching. Oversees employee lifecycle processes, supports grievances and investigations, partners with Payroll and HRIS teams, maintains HR documentation and SOPs, and prepares workforce reports on headcount, attrition, attendance, leave, performance, and engagement.

Design, build, and deploy AI/ML and Generative AI solutions for enterprise use cases. Build and maintain end-to-end ML pipelines, deploy models to production, and implement monitoring, observability, and model-drift detection. Work with APIs, vector databases, embeddings, and RAG-based applications, and collaborate with cross-functional teams to optimize scalable AI deployments.