Jobs at National Guardian Life Insurance Company

Assists with financial audits and Model Audit Rule compliance by performing control walkthroughs and testing, preparing audit reports, developing remediation recommendations, supporting external auditor and regulatory requests, and completing special projects. Collaborates with management and employees across the organization while working independently in a hybrid environment.

Processes producer contracts across multiple lines of business, enters data into company systems, establishes commission hierarchies, verifies paperwork and licenses, processes background checks and appointments, updates expired licenses, and communicates with sales teams and business partners. The role requires accuracy, organization, deadline management, customer service, problem-solving, and proficiency with Microsoft Office.

Provides phone and written customer support for internal and external customers, including resolving inquiries, submitting service requests, documenting interactions, processing work, and handling escalations. The role requires learning insurance product processes, using company systems, meeting performance metrics, and maintaining empathetic, professional communication. It also involves collaborating with coworkers, completing assigned projects and tasks, and supporting customer retention in a hybrid work environment.

Processes, reviews, audits, and issues life insurance and annuity applications using administration systems. Manages pending policies, resolves errors, protects customer information, documents issue resolution, escalates complex cases, and supports process improvements and team turnaround goals.

Processes and adjudicates life insurance, annuity, trust, rider, and related claims within service and regulatory timelines. Verifies forms, researches insured status, calculates basic annuity cost basis, documents findings, prepares correspondence, and provides empathetic phone and email support. Contacts policyholders, agents, funeral homes, beneficiaries, and internal teams to obtain information and resolve issues. Maintains accurate records, supports team coverage, solves problems, and completes assigned projects.

The Claims Adjudicator processes claims, communicates with customers, verifies documents, enters data, and provides support while adhering to service goals.

Configure, develop, and maintain Oracle Insurance Policy Administration (OIPA) solutions including rules, XML, and integrations. Build REST/SOAP/AsFile services, write T-SQL, troubleshoot production issues, support M&A conversions, collaborate in Agile teams, produce technical designs and automation, and support deployment and system improvements.