Jobs at National Energy System Operator (NESO)

Lead employee relations strategy and case management, ensuring legally compliant policies and fair resolution of grievances, disciplinary matters, and workplace issues. Manage and mentor the ER team, advise managers, analyze case trends, support negotiations, and deliver training on conflict resolution and employment policies. This six-month fixed-term role requires strong knowledge of UK employment law, complex ER case management experience, strategic capability, and excellent coaching and communication skills.

Supports People and Culture initiatives through workforce planning, organisational development, organisational design, change delivery and workforce analytics. The role partners with managers and People teams, facilitates workshops, manages projects and workstreams, identifies people risks, and provides evidence-based recommendations to improve organisational capability, performance and colleague experience.

Owns product strategy, roadmap, backlog, and budget for electricity balancing and control-room technology. The role translates operational user needs into technical requirements, prioritizes delivery trade-offs, coordinates Product Owners and delivery teams, and supports testing, training, operational readiness, and system changes. It also manages stakeholder communication, dependencies, transformation planning, and legacy-system decommissioning in an Agile environment.

Leads NESO’s security governance, cyber risk management, compliance, assurance, and secure-by-design strategy. The role oversees alignment with NIS Regulations, CAF, ISO 27001, regulatory obligations, and enterprise risk processes. It provides executive and Board-level reporting, challenges technology and transformation programmes, manages regulator and auditor relationships, oversees third-party assurance, and leads a high-performing Governance, Risk and Compliance team across cyber, operational, cloud, data, and AI environments.

Leads NESO’s enterprise procurement function, developing commercial strategy, overseeing sourcing and supplier relationships, ensuring legal and governance compliance, managing procurement risk, and delivering value for money. The role provides executive-level commercial advice, drives sustainability and innovation, leads organisational change, and develops a high-performing procurement team across a complex, regulated public-interest environment.

Leads financial operations and reporting for NESO’s innovation portfolio, including budgets, forecasts, purchase orders, invoicing, reconciliations, cost-centre management, variance analysis, partner cost validation, dashboards, regulatory reporting, and audit support. The role collaborates across Finance, Innovation, and external stakeholders to manage NIA and SIF expenditure, identify funding risks, improve financial processes, and support delivery of energy-system innovation projects.

Leads technical capability and professional standards across digital, data and technology teams. The role identifies skills gaps, supports competency frameworks and workforce planning, develops communities of practice, analyzes capability and resource risks, and provides insight for recruitment, development and succession planning. It also manages supplier and external partner relationships, monitors technology and industry trends, and produces reporting for leadership on capability maturity and future workforce needs.