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The Social Media Customer Service Specialist at MyBambu is responsible for engaging with the audience on social media platforms, addressing concerns, and building trust with clients. This full-time position requires bilingual communication in Spanish and English, proficiency in Salesforce and other tech tools, research skills, time management, and creativity in social media management.
The Training, Onboarding, and Development Specialist designs, implements, and manages training programs for new employees and ongoing professional development for existing staff, collaborating with management to identify training needs and promote a culture of continuous learning.
The VoIP - RingCentral Specialist will manage and optimize the cloud-based VoIP system at MyBambu, ensuring high-quality communication through troubleshooting, staff training, and system integration. Responsibilities include monitoring performance, maintaining compliance, and reporting on metrics to recommend system enhancements.
