Jobs at Mullinax Ford

Administer payroll for multiple automobile dealerships by collecting and entering timecard data, calculating pay, resolving payroll issues, processing bonuses, commissions, deductions, garnishments, and time off pay, and maintaining confidential personnel records. The role also supports employee administration, onboarding, I-9 verification, background checks, drug testing, filing, and general office tasks. This is a full-time, on-site position with occasional evening or weekend work.

Sells new and pre-owned vehicles by identifying customer needs, conducting product presentations and test drives, managing appointments, explaining vehicle features and documentation, and following up through phone, text, and email. The role requires meeting sales goals, maintaining inventory and promotion knowledge, building long-term customer relationships, and participating in training and team meetings.

Responds to dealership email, phone, and live-chat inquiries; manages internet and phone leads; presents initial financing options; schedules, confirms, and follows up on sales appointments; provides product information; conducts inbound and outbound calls; mails marketing communications; and supports customer satisfaction and team processes.

Automotive Service Advisor responsible for scheduling and preparing customer appointments, greeting customers, recommending maintenance specials, preparing repair orders with cost and time estimates, coordinating technician workloads, collecting payments, and maintaining a safe service environment. The role requires strong customer service, communication, organization, basic vehicle knowledge, computer proficiency, and physical ability to work around automotive service conditions.

Provides front-desk reception and administrative support, including answering and directing multi-line calls, greeting customers and vendors, cashiering, processing computerized transactions, issuing license plates, sorting CRM printouts, creating purchase orders, and assisting departments. Requires accurate multitasking, customer service, communication, basic accounting, computer proficiency, and reliable attendance in a fast-paced dealership environment.

Manages the automotive Quick Lane service department by delivering excellent customer service, resolving concerns, supervising and developing employees, tracking technician productivity, maintaining parts and equipment, ensuring training, and upholding safety, cleanliness, and company standards.