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Big Data • Cloud • Software • Database
Develop and execute product-led growth, lifecycle marketing, and technical audience programs for Voyage AI. Drive awareness, onboarding, activation, adoption, expansion, and continued usage through campaigns, experiments, content, emerging channels, and cross-sell strategies. Partner with Product, Product Marketing, Analytics, Builder Relations, and Data Science teams. Segment audiences, analyze customer and product data, monitor funnel KPIs, optimize messaging and experiences, and identify scalable growth opportunities.
Big Data • Cloud • Software • Database
Develop and execute product-led growth, lifecycle marketing, and technical audience programs for Voyage AI. Drive awareness, onboarding, activation, adoption, expansion, and continued usage through campaigns, content, experimentation, segmentation, and emerging channels. Partner cross-functionally with Product, Analytics, Data Science, Product Marketing, and Builder Relations. Analyze funnel and product adoption metrics, identify growth opportunities, optimize customer experiences, and create data-driven strategies for developer and AI-focused audiences.
Big Data • Cloud • Software • Database
Leads a distributed cloud support team as a hands-on technical player-coach. Responsibilities include resolving complex customer issues, managing escalations and incidents, monitoring support quality and queue health, mentoring engineers, improving processes, creating technical documentation and training, and coordinating with Engineering, Product, Security, Legal, Billing, and global support teams.
