Jobs at Mitel

Own and maintain SAP BW on HANA landscapes, ensuring availability, performance, security, integrations, and timely SLA delivery. Design and optimize BW and BW/4HANA data models, manage extraction and reporting, troubleshoot issues, coordinate system maintenance, and evaluate new SAP features. Collaborate with business users, SAP functional and technical teams, and clients to deliver solutions, document enhancements, and promote development, testing, deployment, and performance best practices.

Partner with regional revenue marketing and sales teams to build and maintain Tableau dashboards, prepare QBR data packs, run campaign and pipeline analyses, manage account/contact data hygiene, support attribution and intent platforms (CaliberMind, 6sense), and translate analytics into executive-ready recommendations while improving workflows using AI tools.

Leads Americas Sales Operations across the USA, Canada, and CALA, overseeing forecasting, quota management, territory design, channel governance, process improvement, CRM, reporting, incentive compensation, and cross-functional collaboration. Manages a distributed team and partners with sales, finance, HR, marketing, legal, IT, and global revenue operations to improve go-to-market efficiency, data quality, productivity, and revenue performance.

Drive new enterprise customer acquisition for Unified Communications and Collaboration solutions. Responsibilities include strategic prospecting, executive relationship building, complex sales-cycle leadership, cross-functional proposal development, market expansion, Salesforce pipeline forecasting, competitive intelligence, and achieving new-logo revenue targets. The role focuses on enterprise organizations with 1,000+ employees and requires consultative selling across technical and executive stakeholders.

Own the strategy and lifecycle of Mitel’s healthcare point-of-care solutions portfolio. Translate hospital and market needs into product roadmaps, business cases, integrations, and go-to-market strategies. Support sales through positioning, training, and customer engagements; coordinate with R&D, services, support, and an OEM partner; and manage governance, partnerships, pricing, licensing, and portfolio performance. The role requires healthcare communications knowledge, stakeholder leadership, and fluency in German and English.

Supports global Sales and Marketing finance through OPEX and headcount reporting, budgeting, forecasting, variance analysis, monthly actuals, executive presentations, and financial process improvement. The role consolidates regional data, monitors spending, prepares management reporting, supports month-end activities, and provides insights for business decisions. It partners with Finance, Sales, and Marketing leadership to improve cost control, reporting accuracy, forecast quality, and financial visibility.

Develop and maintain a large-scale test automation platform for real-time communication and VoIP systems. Build Java services, debug C/C++ components on Linux, manage Dockerized multi-service environments, and troubleshoot application, networking, protocol, and container issues. Contribute to CI/CD, testing, documentation, and code reviews while supporting load and functional testing for thousands of concurrent users and calls.

Own Americas product marketing strategy for Mitel’s UC, collaboration, contact center, and vertical solutions portfolio. Lead positioning, messaging, go-to-market planning, launch sequencing, audience segmentation, channel strategy, and success metrics. Serve as a public-facing spokesperson for press, analysts, partners, customers, and industry events. Align Product, Engineering, Sales, Channel, and Marketing teams while providing competitive insights for pricing, packaging, bundling, and global strategy. Mentor product and vertical marketing managers.

Manage and strategically develop key accounts, primarily state authorities and IT service providers. Build executive relationships, identify business opportunities, oversee quotations and contract negotiations, position portfolio solutions, analyze markets and competitors, drive cross-selling, collaborate with consulting and bid teams, maintain CRM activities, report forecasts and pipelines, and develop industry-specific solutions.

Generate revenue through renewals, upselling, cross-selling, and new business development in the Austrian market. Manage customer relationships, negotiate contracts, prepare proposals and quotations, qualify sales opportunities, maintain CRM documentation, execute sales campaigns, and coordinate closed-business handovers to delivery teams. The role requires collaboration with Marketing and Direct Sales, compliance with sales processes, and fluent German with good English.

Own strategic sales responsibility for key finance and insurance accounts, primarily state authorities and IT service providers. Build executive relationships, develop business opportunities, manage proposals and contract negotiations, position tailored IT and communications solutions, identify cross-selling opportunities, analyze markets and competitors, maintain CRM activity and forecasts, and collaborate with consulting, presales, and bid management teams. The role requires German fluency, strong English, domestic travel, hybrid-work openness, and security screening.

Manage assigned enterprise accounts and identify new-logo opportunities within designated territories. Build client and channel-partner relationships, lead consultative sales processes, conduct discovery, present tailored technology solutions, negotiate pricing, manage proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions across SLED, healthcare, retail, hospitality, and manufacturing customers.

Manages enterprise accounts and prospects for new business opportunities in Canada through channel partners. Responsibilities include consultative technology sales, relationship management, discovery, product demonstrations, pricing and negotiation, sales forecasting, account planning, and achieving revenue targets. The role focuses on Unified Communications and Contact Center solutions and requires collaboration with partners and cross-functional teams.

Finance Business Partner for the Americas Service Organization, responsible for P&L oversight, monthly actuals and outlooks, variance analysis, budgeting, strategic financial planning, governance, and management reporting. The role provides financial guidance to service finance teams, identifies performance improvements, supports executives with analytical insights, and manages finance requests across regional and global stakeholders.

Designs, develops, deploys, and supports custom integrations for Mitel and third-party systems. Responsibilities include analyzing customer requirements, assessing feasibility, preparing statements of work and solution designs, developing applications and reports, configuring and testing software, troubleshooting integrations, providing implementation and in-service support, documenting solutions, and demonstrating completed work. The role requires customer engagement, technical estimation, independent project management, and occasional travel to customer sites.

Supports Mitel customer environments, product deployments, infrastructure, quality assurance, test automation, and technical issue resolution. May develop software solutions, reproduce customer issues, participate in design discussions and code reviews, document implementations, and explore artificial intelligence concepts. Works under mentorship from engineers and analysts while developing technical skills.

Manages enterprise and upper mid-market accounts through indirect sales partners. Responsibilities include acquiring new customers, expanding existing relationships through upselling, managing the full sales lifecycle, enabling partners, maintaining C-level relationships, forecasting pipeline, positioning Unified Communications and collaboration solutions, managing bid approvals, and recording activities in CRM systems. Requires substantial ICT sales experience, enterprise prospecting skills, technical knowledge of UCaaS, CCaaS, SIP, and hybrid cloud, strong negotiation abilities, German and English fluency, and regional travel.

Manage and maintain customer master data across SAP and Salesforce, enforce data governance rules, reconcile hierarchies, audit and cleanse records, support licensing assignments, produce analytical datasets and reporting, and develop process standards, training, and documentation.

The role involves developing internal web tools for secure software development, enhancing existing tools, and integrating APIs to streamline processes, while collaborating with stakeholders.

Full‑stack developer responsible for designing and implementing new features, writing high‑quality code, collaborating with product, design, QA and DevOps, coaching junior engineers, creating proofs‑of‑concept, and following agile practices to deliver reliable software on schedule.