Jobs at Mitel

Manage Mitel’s Italian channel ecosystem by developing distributor and partner relationships, driving indirect revenue, supporting enterprise sales, maintaining channel inventory and technical capability, enforcing partner program performance, protecting renewals, and reporting business results. The role also collaborates with marketing on campaigns and requires strong knowledge of unified communications, customer experience, Italian resellers, and distribution dynamics.

Owns strategic relationships and revenue growth for major Italian public-sector accounts. Responsibilities include expanding Mitel’s portfolio footprint, renewing and extending service contracts, managing public procurement processes including Consip frameworks and tenders, developing initiatives with service providers and system integrators, coordinating channel partners, tracking opportunities, engaging executives, and creating structured account plans.

Manage and maintain customer master data across SAP and Salesforce, enforce data governance rules, reconcile hierarchies, audit and cleanse records, support licensing assignments, produce analytical datasets and reporting, and develop process standards, training, and documentation.

Remote part-time sales internship supporting Mitels Hospitality US Sales Team. Duties include lead generation, market and partner research, CRM pipeline support (Salesforce), sales materials, event logistics, cross-functional collaboration, and data-driven analysis. Includes mentorship, training, and a group project delivered to executives.

As a Technical Support Specialist, you will respond to incidents, provide resolutions, manage change processes, and deliver excellent customer service while working independently or with a team.

The role involves developing internal web tools for secure software development, enhancing existing tools, and integrating APIs to streamline processes, while collaborating with stakeholders.

Full‑stack developer responsible for designing and implementing new features, writing high‑quality code, collaborating with product, design, QA and DevOps, coaching junior engineers, creating proofs‑of‑concept, and following agile practices to deliver reliable software on schedule.

As a working student in Channel Sales, you will support the channel team with partner collaboration, meeting preparations, CRM maintenance, and sales material creation. The role offers insights into B2B communication solutions and indirect sales processes.

As a working student in Sales, you will support Sales Directors in various sectors, conduct market research, manage CRM systems, and assist in sales operations and campaign efforts.

As a working student in Sales, you will support Sales Directors across various industries, handling operational tasks, customer meetings, CRM maintenance, and market research while gaining insights into B2B sales processes.

Partner with regional revenue marketing and sales teams to build and maintain Tableau dashboards, prepare QBR data packs, run campaign and pipeline analyses, manage account/contact data hygiene, support attribution and intent platforms (CaliberMind, 6sense), and translate analytics into executive-ready recommendations while improving workflows using AI tools.

Manage planning, execution, and onboarding for telecommunications system installations for SMB customers. Define scope, schedules, resource coordination, call-flow design, number porting, QA, documentation, and post-deployment debriefs while ensuring customer satisfaction.

Provide first-line HR support for Americas region: manage employee data in HRIS (Workday), support leave processes, answer policy questions, compile confidential HR reports, assist onboarding, manage vendors, recommend HR process improvements, and lead special projects.

Design, develop, test, and deploy software applications; write clean maintainable code; troubleshoot and debug; collaborate with architects, product managers and cross-functional teams; participate in code reviews; use containerization and orchestration (Docker, Kubernetes); maintain version control (git); stay current with industry trends.

As a Senior Technical Support Specialist, you'll manage incidents and problems, engage with partners, and test product changes while ensuring excellent customer support.

As Sales Commission Process Lead, manage sales commission processes, ensuring accurate calculations, data integrity, and collaboration with Sales and Finance teams for optimization and analysis.

Support global compensation programs through job evaluations, market analysis, salary survey participation, audits, and merit cycle administration. Maintain compensation systems and data integrity, provide guidance to HR and managers, and deliver ad hoc reporting and special projects. Coordinate and administer the company fleet program, including vendor communication, lifecycle tracking, invoicing, and process improvements.

Lead Sales Operations for the DACH region, driving forecasting, quota and territory design, channel integrity, deal desk governance, CRM/data accuracy, process improvement, cross-functional alignment, and sales performance measurement to maximize regional revenue and operational efficiency.

The Bid Manager is responsible for managing bids, preparing proposals, ensuring compliance, and facilitating approval processes within the organization.

The Payroll Administrator ensures accurate payroll processing, liaises with employees and payroll vendors, audits records, verifies compliance, and documents processes.