Jobs at Mitel

Manage day-to-day service operations to meet SLAs and KPIs, oversee availability, capacity, incident/change/problem management, document procedures, mitigate operational risks, and lead and develop operational teams while driving continuous process improvement.

Manage named hospitality accounts by prospecting new logos, selling UC and contact center solutions via direct and channel partners, negotiating deals, delivering tailored demos, forecasting sales, and ensuring high customer satisfaction to meet revenue targets.

The Contracts Specialist will draft, review, and negotiate commercial agreements while identifying and mitigating risks, ensuring compliance, and collaborating with cross-functional teams.

The Channel Sales Manager will drive revenue growth by managing relationships with partners, enabling sales execution, and ensuring partner training and market intelligence in KSA.

The Senior/Lead SAP MM Analyst will provide support and enhancement for SAP MM applications, analyze business processes, and manage interactions with other SAP modules.

Lead and maintain complex SAP BASIS landscapes, ensuring system stability and performance through monitoring, upgrades, and migrations while mentoring junior staff.

The Proposal Manager oversees proposal development, ensuring compliance, quality, and strategic alignment across departments, while managing deadlines and project complexities.

Provide tier-2 SAP SD support and lead SD-related projects and enhancements. Analyze, design, test and implement SD solutions including export control, contracts, EDI and O2C flows. Manage UAT, produce specifications for ABAP developers, perform system conversions (ECATS/LSMW), and coordinate cross-module integrations (FI/CO/MM/WM).

Provide tier-2 SAP SD support and lead SD-related projects and enhancements. Analyze, design, test, and implement SAP SD and export control configurations, manage UAT, coordinate with ABAP developers, integrate with FI/MM/WM, implement EDI, and ensure change management and documentation.

Design and validate end-to-end Mitel-based solutions for partners and customers across DACH. Create technical designs, quotations, BoMs, proposals and RFP responses; support sales, deliveries and implementation changes; present demos and workshops in German and English.

The Enterprise Services Architect designs professional and managed services solutions, engaging with enterprise customers and guiding service transformation, ensuring value and satisfaction.

The Enterprise Net New Logo Acquisition Hunter will identify, engage, and close new enterprise accounts, driving sales growth in Unified Communications. Key responsibilities include strategic prospecting, building executive relationships, navigating complex sales processes, and collaborating to develop tailored business proposals.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

The Finance Business Partner will manage P&L reporting, analyze financial performance, support governance, and provide insights for strategic decisions.

Manage and optimize a portfolio of technology services including strategy, roadmap, financials, and customer journeys. Oversee service delivery and SLAs, collaborate cross-functionally for go-to-market and presales readiness, drive innovation, and perform portfolio performance and financial analysis to maximize value and customer experience.

Support Services organization in researching, identifying, and piloting AI initiatives. Analyze data, prepare reports and presentations, assist in workshops and change management, and collaborate cross-functionally to drive AI adoption and productivity improvements.

Perform GL and Record-to-Report accounting duties including month-end close, journal entries, treasury postings, high-volume bank reconciliations, intercompany and balance sheet reconciliations, cash file preparation, and VAT accounting and compliance support.

Manage and validate customer master data and hierarchies across SAP and SFDC, maintain Tableau dashboards, reconcile partner/license data, enforce data governance, identify process improvements, create procedures and training materials, and support cross-functional stakeholders to ensure accurate reporting and operating efficiency.

Manage and maintain customer master data across SAP and Salesforce, enforce data governance rules, reconcile hierarchies, audit and cleanse records, support licensing assignments, produce analytical datasets and reporting, and develop process standards, training, and documentation.

As a Technical Support Specialist, you will respond to incidents, provide resolutions, manage change processes, and deliver excellent customer service while working independently or with a team.