Jobs at Mitel

Coordinates Mitel’s repair and after-sales supply chain, including repair-center performance, cost and invoice control, supplier communication, logistics, transport optimization, reverse logistics, spare-parts procurement, KPI reporting, customer satisfaction, process improvement, and sustainability reporting. The role also supports projects, negotiations, customer and market requirements, and development of tools for optimized after-sales operations.

Manage and strategically develop key accounts, primarily state authorities and IT service providers in Austria. Build executive-level relationships, identify business opportunities, negotiate quotations and contracts, position tailored IT and communications solutions, analyze markets and competitors, pursue cross-selling, and maintain CRM forecasts and pipeline reports. The role requires collaboration with consulting, presales, and bid management teams, customer-focused solution development, German fluency, English proficiency, travel within Germany, and security screening.

Supports corporate communications across the UK, DACH, and France, including PR, media relations, social media, internal communications, content development, spokesperson coordination, and regional events. The role coordinates agencies and international teams, tracks communications KPIs, manages timelines, supports translation programs, and ensures consistent messaging across markets.

Manage existing enterprise SLED/FED accounts and develop new business opportunities in Canada through channel partners. Build client relationships, conduct consultative discovery, present tailored technology solutions, negotiate pricing, support proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions while collaborating with partners and cross-functional teams.

Develop and expand relationships with strategic channel partners, build joint business plans, drive demand generation and revenue growth, promote Mitel solutions, coordinate sales and technical resources, support partner training and certifications, resolve issues, participate in joint customer calls, and track partner success metrics including revenue, retention, and churn.

Owns the commercial success and lifecycle management of Mitel’s Unified Communications portfolio. Responsibilities include portfolio and go-to-market strategy, market positioning, launch planning, adoption, pricing, commercial packaging, migration strategy, sales enablement, business reporting, forecasting, and cross-functional stakeholder alignment. The role requires expertise in enterprise software, cloud communications, product commercialization, financial analysis, channel models, and executive stakeholder management.

Processes and monitors sales, purchase, and service orders using SAP, ensuring accurate entry, fulfillment, billing, cost allocation, backlog monitoring, and financial reporting. Coordinates with customers, suppliers, internal teams, and finance during order changes, escalations, and period-end close. Maintains data accuracy, supports forecasts, verifies financial parameters, and ensures compliance with company policies and accounting standards.

Manage named accounts and prospect for new business within assigned territories. Develop client and channel-partner relationships, lead consultative sales cycles, conduct discovery, deliver tailored technology presentations, negotiate pricing, manage forecasts, and exceed revenue targets. The role focuses on Unified Communications and Contact Center solutions across multiple industry verticals, including SLED, healthcare, retail, and manufacturing.

Leads consolidated financial reporting, technical accounting, global statutory reporting, audits, and the internal control environment. Prepares IFRS financial statements, manages external auditors and statutory filings across jurisdictions, evaluates complex transactions, monitors accounting standards, supports strategic transactions, and drives process improvements. The role also manages and develops a small accounting team while partnering with finance, tax, treasury, legal, and other stakeholders.

Partner with regional revenue marketing and sales teams to build and maintain Tableau dashboards, prepare QBR data packs, run campaign and pipeline analyses, manage account/contact data hygiene, support attribution and intent platforms (CaliberMind, 6sense), and translate analytics into executive-ready recommendations while improving workflows using AI tools.

Drive new enterprise customer acquisition for Unified Communications and Collaboration solutions. Responsibilities include strategic prospecting, executive relationship building, complex sales-cycle leadership, cross-functional proposal development, market expansion, Salesforce pipeline forecasting, competitive intelligence, and achieving new-logo revenue targets. The role focuses on enterprise organizations with 1,000+ employees and requires consultative selling across technical and executive stakeholders.

Own the strategy and lifecycle of Mitel’s healthcare point-of-care solutions portfolio. Translate hospital and market needs into product roadmaps, business cases, integrations, and go-to-market strategies. Support sales through positioning, training, and customer engagements; coordinate with R&D, services, support, and an OEM partner; and manage governance, partnerships, pricing, licensing, and portfolio performance. The role requires healthcare communications knowledge, stakeholder leadership, and fluency in German and English.

Develop and maintain a large-scale test automation platform for real-time communication and VoIP systems. Build Java services, debug C/C++ components on Linux, manage Dockerized multi-service environments, and troubleshoot application, networking, protocol, and container issues. Contribute to CI/CD, testing, documentation, and code reviews while supporting load and functional testing for thousands of concurrent users and calls.

Own Americas product marketing strategy for Mitel’s UC, collaboration, contact center, and vertical solutions portfolio. Lead positioning, messaging, go-to-market planning, launch sequencing, audience segmentation, channel strategy, and success metrics. Serve as a public-facing spokesperson for press, analysts, partners, customers, and industry events. Align Product, Engineering, Sales, Channel, and Marketing teams while providing competitive insights for pricing, packaging, bundling, and global strategy. Mentor product and vertical marketing managers.

Manage and strategically develop key accounts, primarily state authorities and IT service providers. Build executive relationships, identify business opportunities, oversee quotations and contract negotiations, position portfolio solutions, analyze markets and competitors, drive cross-selling, collaborate with consulting and bid teams, maintain CRM activities, report forecasts and pipelines, and develop industry-specific solutions.

Generate revenue through renewals, upselling, cross-selling, and new business development in the Austrian market. Manage customer relationships, negotiate contracts, prepare proposals and quotations, qualify sales opportunities, maintain CRM documentation, execute sales campaigns, and coordinate closed-business handovers to delivery teams. The role requires collaboration with Marketing and Direct Sales, compliance with sales processes, and fluent German with good English.

Own strategic sales responsibility for key finance and insurance accounts, primarily state authorities and IT service providers. Build executive relationships, develop business opportunities, manage proposals and contract negotiations, position tailored IT and communications solutions, identify cross-selling opportunities, analyze markets and competitors, maintain CRM activity and forecasts, and collaborate with consulting, presales, and bid management teams. The role requires German fluency, strong English, domestic travel, hybrid-work openness, and security screening.

Manage assigned enterprise accounts and identify new-logo opportunities within designated territories. Build client and channel-partner relationships, lead consultative sales processes, conduct discovery, present tailored technology solutions, negotiate pricing, manage proposals, forecast sales, and achieve revenue targets. The role focuses on Unified Communications and Contact Center solutions across SLED, healthcare, retail, hospitality, and manufacturing customers.

Manages enterprise accounts and prospects for new business opportunities in Canada through channel partners. Responsibilities include consultative technology sales, relationship management, discovery, product demonstrations, pricing and negotiation, sales forecasting, account planning, and achieving revenue targets. The role focuses on Unified Communications and Contact Center solutions and requires collaboration with partners and cross-functional teams.

Finance Business Partner for the Americas Service Organization, responsible for P&L oversight, monthly actuals and outlooks, variance analysis, budgeting, strategic financial planning, governance, and management reporting. The role provides financial guidance to service finance teams, identifies performance improvements, supports executives with analytical insights, and manages finance requests across regional and global stakeholders.