Jobs at Ministry Brands

Manage product lifecycle activities from ideation through launch, including requirements, specifications, backlog prioritization, user stories, roadmaps, and release planning. Conduct market and customer research, analyze product data, gather feedback, and recommend improvements. Collaborate with engineering, design, marketing, sales, leadership, and customers while coordinating sprint and quarterly initiatives to ensure timely delivery and measurable results.

Build and maintain scalable full-stack SaaS applications across frontend, backend, APIs, data storage, and cloud infrastructure. Collaborate within a Scrum team on architecture, development, testing, deployment, technical reviews, and continuous improvement. Apply .NET technologies, SQL databases, cloud services, Docker, Kubernetes, Git, and CI/CD practices while contributing to product lifecycle delivery and knowledge sharing.

Develop and maintain automated test frameworks for software and AI-based products using C#, Python, and TypeScript. Create unit, UI, performance, contract, integration, regression, exploratory, and end-to-end tests. Evaluate AI agent responses, model reliability, fairness, data inputs and outputs, and system performance. Collaborate with developers and cross-functional teams throughout the software development lifecycle, conduct code reviews, and promote quality and continuous improvement.

Design and implement user-centered experiences across web and mobile SaaS applications. Create user journeys, wireframes, prototypes, and high-fidelity designs, then build reusable React components and contribute to design systems. Collaborate with product, design, engineering, and stakeholders in Agile sprints. Champion accessibility, responsive design, usability, and performance while conducting user research and leveraging AI-assisted design and development tools.

Designs and maintains automated test frameworks for software and AI-based products using C#, Python, and TypeScript. Develops unit, UI, performance, contract, integration, regression, exploratory, and end-to-end tests; evaluates AI agent responses, model reliability, fairness, data quality, and system performance. Collaborates with developers throughout the software lifecycle, conducts code reviews, performs manual testing, and promotes quality and continuous improvement.

Design, develop, and operate cloud-native .NET services and APIs for a unified accounting platform. Modernize legacy applications into event-driven microservices, integrate AI and RAG capabilities, and apply secure software engineering, testing, automation, and CI/CD practices. Collaborate with product, architecture, UX, and quality teams while contributing to Agile ceremonies, code reviews, and continuous engineering improvement.

Provide customer support through tickets, email, chat, and phone; troubleshoot and replicate product issues; document and escalate bugs and data concerns; maintain customer records; create knowledge-base solutions; route tickets; identify upsell and cross-sell opportunities; explain technical concepts clearly; maintain product expertise; and contribute to service and operational improvements.

Design, build and modernise cloud-native .NET accounting services and APIs. Migrate legacy applications to microservices and event-driven architectures, integrate AI/ML and RAG features, use AI-assisted development tools, and ensure scalable, secure software via CI/CD, testing, and Agile collaboration across product, UX and QA teams.

Manage the full SaaS sales cycle for faith-based and nonprofit clients, including prospecting, qualification, presentations, negotiations, renewals, migrations, cross-selling, and closing. Build client relationships, understand customer needs, maintain Salesforce records, provide product expertise, support retention, and meet revenue targets. The role is remote, may require flexible hours, and includes up to 25% domestic or international travel.

Manage the full B2B SaaS sales cycle for faith-based organizations and nonprofit clients, including prospecting, qualification, product presentations, cross-selling, renewals, migrations, negotiations, and closing. Build client relationships, identify needs, resolve concerns, maintain Salesforce records, exceed sales targets, and develop expertise in Ministry Brands’ solutions.

As a Sr. Prospect Account Executive for Payments, you'll identify and build relationships with new clients, manage the sales cycle, negotiate contracts, provide excellent customer service, develop market awareness, and engage in channel partnerships.

Lead analysis of payment and donation data across networks and providers to generate insights, reduce card processing costs, model merchant pricing, monitor interchange and fees, produce reports for stakeholders, partner with product managers, and oversee implementation of pricing changes.

Process public record searches (state/county/federal criminal records, MVRs, credit/business reports, SSN traces, databases), research hits, enter orders, deliver reports, maintain compliance and client guidelines, document adjudication notes, meet production targets, and route information to correct resources.

Design, develop, test, and maintain scalable cloud-based applications using C# and .NET. Build RESTful APIs and backend services, collaborate with cross-functional teams, write well-tested code, participate in code reviews, troubleshoot performance issues, and contribute to technical improvements and product feature delivery.

Own the full enterprise sales cycle for Ministry Brands’ SaaS solutions, targeting church headquarters, large multi-campus churches, and faith-based nonprofits. Responsibilities include prospecting, qualifying opportunities, presenting solutions, negotiating contracts, closing new-logo and expansion deals, maintaining Salesforce records, developing product expertise, and creating territory plans. Requires 3+ years of B2B SaaS sales experience, nonprofit or faith-based sales experience, strong negotiation skills, and the ability to exceed targets. Domestic travel up to 25% is required.

Design, develop, test, and maintain scalable cloud-based applications using C# and .NET. Build RESTful APIs and backend services, collaborate with cross-functional teams, write tested code, participate in reviews, troubleshoot performance issues, and support product enhancements. The role also involves modern PHP development, relational databases, cloud platforms, containerized environments, and continuous engineering improvement.

Provide front-line user support for assigned SaaS products via tickets, email, LiveChat and phone. Troubleshoot, document and escalate technical issues, contribute to knowledge base articles, submit upsell leads, maintain customer records, meet SLAs, and act as a subject-matter expert to improve support operations.

Support product strategy and execution across the lifecycle: gather requirements, write specs and user stories, prioritize backlog, collaborate with engineering/design/marketing, analyze product data, engage customers for feedback, and manage sprint and release coordination to deliver quarterly initiatives.

The Account Executive is responsible for building and maintaining client relationships, managing the sales cycle, and driving revenue through cross-selling and renewals.

Sell and cross-sell Ministry Brands SaaS solutions to faith-based and nonprofit clients. Manage full sales cycle: prospecting, qualifying, presenting, negotiating contracts, entering deals in Salesforce, and ensuring customer satisfaction and retention. Meet sales targets and act as a product and industry expert.