Jobs at Ministry Brands

Own and prioritise the product backlog, create user stories, coordinate sprints and releases, collaborate with stakeholders, remove roadblocks, and ensure delivery of product initiatives across multiple products.

Lead AI product strategy and delivery across the portfolio, own Amplify Equip, define use cases and specs, prioritize AI backlog, analyze model usage and performance, collaborate with engineering/design/GT M, gather customer feedback, and champion responsible AI to ensure quality, trust, and timely releases.

Own the product backlog and sprint grooming; create and prioritise user stories; coordinate cross-functional teams through design and development; drive release plans, remove roadblocks, and ensure quarter commitments are delivered.

Lead strategy and execution for digital engagement products (websites, streaming, content, communications). Own product lifecycle, technical product decisions, market research, data-driven improvements, backlog prioritisation, cross-functional collaboration, customer feedback, and timely delivery of initiatives.

Own and prioritise the product backlog, create user stories, coordinate sprints, collaborate with stakeholders and development teams, remove roadblocks, and drive delivery of quarterly product initiatives for multiple SaaS products.

Design, build and modernise cloud-native .NET accounting services and APIs. Migrate legacy applications to microservices and event-driven architectures, integrate AI/ML and RAG features, use AI-assisted development tools, and ensure scalable, secure software via CI/CD, testing, and Agile collaboration across product, UX and QA teams.

As a Sr. Prospect Account Executive for Payments, you'll identify and build relationships with new clients, manage the sales cycle, negotiate contracts, provide excellent customer service, develop market awareness, and engage in channel partnerships.

Create and maintain clear, user-focused product documentation and enablement content (help articles, guides, release notes, FAQs). Collaborate with Product, Engineering, Support, and Training; use AI-assisted workflows and Microsoft Copilot; design templates, style guides, and governance; analyse feedback and optimise documentation processes to improve customer adoption.

Lead analysis of payment and donation data across networks and providers to generate insights, reduce card processing costs, model merchant pricing, monitor interchange and fees, produce reports for stakeholders, partner with product managers, and oversee implementation of pricing changes.

Process public record searches (state/county/federal criminal records, MVRs, credit/business reports, SSN traces, databases), research hits, enter orders, deliver reports, maintain compliance and client guidelines, document adjudication notes, meet production targets, and route information to correct resources.

Lead content strategy and execution for an assigned SaaS portfolio to drive awareness, pipeline, customer engagement, and revenue. Create campaign, demand generation, thought leadership, sales enablement, and SEO-aligned content. Partner cross-functionally with Product Marketing, Demand Gen, Lifecycle, Sales, and Creative. Measure success by content-driven pipeline, revenue influence, organic growth, and campaign performance while continuously optimizing based on data.

Support product strategy and execution across the product lifecycle: gather requirements, write specifications and user stories, prioritize backlog, collaborate with engineering/design/marketing, analyze data and customer feedback, lead release planning, and help bring product initiatives to market.

The Client Account Executive will manage relationships with existing clients, drive revenue growth through cross-selling, and oversee the sales cycle from prospecting to deal closing.

The Account Executive is responsible for building and maintaining client relationships, managing the sales cycle, and driving revenue through cross-selling and renewals.

Sell and cross-sell Ministry Brands SaaS solutions to faith-based and nonprofit clients. Manage full sales cycle: prospecting, qualifying, presenting, negotiating contracts, entering deals in Salesforce, and ensuring customer satisfaction and retention. Meet sales targets and act as a product and industry expert.

Process public record searches and criminal research, enter orders, deliver accurate reports, maintain compliance with screening guidelines, meet production targets, route information, and coach peers as needed.

Provide multi-channel user support for assigned SaaS products: respond to tickets, email, LiveChat and phone; reproduce and escalate technical issues; update customer records; create knowledge-base content and submit upsell leads while meeting SLAs.

Provide timely multi-channel user support for assigned SaaS products, troubleshoot and document issues, escalate defects, create and route tickets, contribute knowledge-base content and operational improvements, and maintain product expertise while meeting SLAs.

Support product strategy and execution across the lifecycle: gather requirements, write specs and user stories, prioritize backlog, collaborate with engineering/design/marketing, analyze product data, engage customers for feedback, and manage sprint and release coordination to deliver quarterly initiatives.

Lead enterprise-wide financial planning and long-range modeling, support strategic planning and M&A analysis, conduct market benchmarking, manage investment evaluation and business case processes, prepare executive presentations, own recurring metrics packages, and improve FP&A processes and automation using BI/AI tools.