Jobs at Ministry Brands

Lead analysis of payment and donation data across networks and providers to generate insights, reduce card processing costs, model merchant pricing, monitor interchange and fees, produce reports for stakeholders, partner with product managers, and oversee implementation of pricing changes.

Process public record searches (state/county/federal criminal records, MVRs, credit/business reports, SSN traces, databases), research hits, enter orders, deliver reports, maintain compliance and client guidelines, document adjudication notes, meet production targets, and route information to correct resources.

Design, develop, test, and maintain scalable cloud-based applications using C# and .NET. Build RESTful APIs and backend services, collaborate with cross-functional teams, write well-tested code, participate in code reviews, troubleshoot performance issues, and contribute to technical improvements and product feature delivery.

Own the full enterprise sales cycle for Ministry Brands’ SaaS solutions, targeting church headquarters, large multi-campus churches, and faith-based nonprofits. Responsibilities include prospecting, qualifying opportunities, presenting solutions, negotiating contracts, closing new-logo and expansion deals, maintaining Salesforce records, developing product expertise, and creating territory plans. Requires 3+ years of B2B SaaS sales experience, nonprofit or faith-based sales experience, strong negotiation skills, and the ability to exceed targets. Domestic travel up to 25% is required.

Design, develop, test, and maintain scalable cloud-based applications using C# and .NET. Build RESTful APIs and backend services, collaborate with cross-functional teams, write tested code, participate in reviews, troubleshoot performance issues, and support product enhancements. The role also involves modern PHP development, relational databases, cloud platforms, containerized environments, and continuous engineering improvement.

As the Executive Assistant to the CEO, you will manage the CEO's calendar, communications, travel, Board interactions, and maintain confidentiality while enhancing the CEO's effectiveness.

Provide front-line user support for assigned SaaS products via tickets, email, LiveChat and phone. Troubleshoot, document and escalate technical issues, contribute to knowledge base articles, submit upsell leads, maintain customer records, meet SLAs, and act as a subject-matter expert to improve support operations.

Support product strategy and execution across the lifecycle: gather requirements, write specs and user stories, prioritize backlog, collaborate with engineering/design/marketing, analyze product data, engage customers for feedback, and manage sprint and release coordination to deliver quarterly initiatives.

Provide timely multi-channel support for assigned SaaS products: troubleshoot issues, document and escalate bugs, update customer records, create knowledge-base content, submit upsell leads, and act as a product subject-matter expert to improve customer experience and reduce ticket volume.

The Account Executive is responsible for building and maintaining client relationships, managing the sales cycle, and driving revenue through cross-selling and renewals.

Provide frontline support for assigned SaaS products via ticketing system, LiveChat, email, and phone. Reproduce and document issues, escalate bugs, update customer records, create knowledge-base content, submit upsell leads, and act as a product subject-matter expert while meeting SLAs and contributing to team process improvements.

Manage full sales cycle for faith-based and nonprofit clients: prospect, qualify, present SaaS solutions, negotiate contracts, cross-sell, drive renewals and migrations, enter data in Salesforce, and maintain industry/product expertise to meet revenue and retention targets.

Provide frontline support for assigned SaaS products via ticketing, email, LiveChat, and phone; replicate and document issues, escalate bugs, update customer records, create knowledge-base content to reduce tickets, submit upsell leads, meet SLAs, and act as a product subject-matter expert.

Sell and cross-sell Ministry Brands SaaS solutions to faith-based and nonprofit clients. Manage full sales cycle: prospecting, qualifying, presenting, negotiating contracts, entering deals in Salesforce, and ensuring customer satisfaction and retention. Meet sales targets and act as a product and industry expert.

Provide timely multi-channel user support for assigned SaaS products, troubleshoot and document issues, escalate defects, create and route tickets, contribute knowledge-base content and operational improvements, and maintain product expertise while meeting SLAs.

Provide multi-channel user support for assigned SaaS products: respond to tickets, email, LiveChat and phone; reproduce and escalate technical issues; update customer records; create knowledge-base content and submit upsell leads while meeting SLAs.

As a Demand Generation Manager, lead the strategy and execution for demand generation, drive qualified pipeline, and partner with sales and marketing teams.

Lead enterprise-wide financial planning and long-range modeling, support strategic planning and M&A analysis, conduct market benchmarking, manage investment evaluation and business case processes, prepare executive presentations, own recurring metrics packages, and improve FP&A processes and automation using BI/AI tools.

Seeking a Cloud Solutions Architect to design and implement cloud solutions on Azure and AWS. Responsibilities include collaborating with teams, leading modernization efforts, troubleshooting, and mentoring.

Lead full-stack development for Amplify: design, build, and deliver backend APIs and frontend UIs; drive technical excellence, mentor engineers, integrate third-party services, and collaborate with product and design to ship high-quality SaaS features.