Jobs at Metropolitan Washington Airports Authority

Provides Tier II deskside and remote technical support for computers, software, applications, telephones, printers, and other IT equipment. Troubleshoots and resolves user issues, documents and manages service tickets, performs installations and repairs, supports software updates, escalates complex problems, and ensures customer satisfaction. The role requires ITIL-based service delivery, on-call availability, varied shifts, location flexibility, and ongoing maintenance of required certifications.

Coordinates IT project activities from planning through delivery, including schedules, budgets, resources, documentation, risk management, quality assurance, market research, and stakeholder communications. Serves as a liaison between project managers and business partners, monitors progress, resolves issues, manages expectations, and supports contract-related project efforts. Requires three years of progressively responsible IT experience, including two years in project coordination or a similar role.

Performs supervised pre-award and post-award contracting functions for information technology, goods and services, concessions, leasing, maintenance, and other procurements. Assists with procurement planning, solicitation preparation, market research, proposal review, price and cost analysis, negotiations, contract awards, administration, and closeout. The role develops contracting expertise and requires procurement certification within two years.

Controls aircraft and vehicles on airport ramps and taxi lanes, provides taxi and push-back instructions, dispatches mobile lounges, assigns remote parking, and coordinates with FAA, airlines, and airport departments. Maintains operational records, reports hazards, supports emergencies and security breaches, and coordinates vehicle maintenance. The role operates continuously in a 24/7 airport environment, including nights, weekends, holidays, recalls, and emergency holdovers.

Learns and performs locksmith trade duties under supervision, including inspecting, repairing, installing, and maintaining locks, keys, doors, master key systems, and low-voltage access-control hardware. Assists with key fabrication, lock repairs, metal fabrication, door modifications, inventory, work orders, and contractor coordination. Works at airport facilities, operates vehicles airside and landside, supports emergency services, and completes classroom and on-the-job apprenticeship training.

Manages airport energy and utility programs, analyzing consumption and costs, developing conservation strategies, forecasting budgets, and improving system reliability. Reviews mechanical and electrical designs, supports maintenance operations, and manages utility contracts as a project manager and COTR. Coordinates procurement, contractors, grants, training, regulatory compliance, sustainability initiatives, and technical recommendations for airport facilities.

Manages electrical engineering projects for airport capital construction and maintenance programs from planning and design through construction, commissioning, and closeout. Provides technical direction, reviews consultant and contractor work, develops requirements and specifications, administers contracts as a COTR, supports construction administration, coordinates testing and commissioning, and advises stakeholders on electrical infrastructure, power distribution, lighting, emergency power, controls, and fire alarm systems.

Direct pedestrian and vehicular traffic and enforce parking regulations at DCA or IAD. Issue citations, monitor TNCs, arrange towing, assist police during incidents, provide courtroom testimony, perform patrols, and complete related administrative and equipment duties. Attend training and may help train new TCOs.