Jobs at Metergy Solutions

Drive B2B solution sales for utility submetering services, exceeding sales targets through prospecting, client presentations, relationship building, proposals, negotiation, and pipeline management. Build relationships with real estate developers, building owners, property managers, and condominium boards. Collaborate with internal teams to develop solutions, resolve concerns, and fulfill client commitments. Track activities in Salesforce, report pipeline progress, and attend industry events. The role is remote with expected travel across the state.

Manage post-sale B2B client relationships for a portfolio of property owners and managers. Serve as primary contact, coordinate onboarding, billing, field services, and success plans, monitor client health, lead touchpoints, and identify expansion opportunities.

Serve as the strategic, executive-level point of contact for top US accounts. Lead portfolio health, steerco and executive reviews, develop multi-year success plans, escalate and resolve issues, coach and support other Client Success staff, partner with sales for expansion, and advocate client needs across functions to drive retention and growth.

Analyze large datasets to produce BI dashboards and revenue assurance reports, monitor KPIs, investigate anomalies, support rate/volume variance analysis, implement controls across lead-to-cash, and recommend operational improvements to maximize revenue and margin.

Customer-facing billing support role assisting with tenant move-ins/move-outs, processing high-volume submeter utility billings, pulling accounting data, contacting customers for information, and providing administrative support to integration, rates, and account teams.

Lead Canadian and US tax compliance and planning, manage filings (including SR&ED, T106, Forms 1042/1120), oversee tax provisions and cross-border reporting, liaise with auditors, CRA/IRS, support M&A tax structuring, and research and implement tax strategies to optimize cross-border tax efficiency.

Handle inbound/outbound customer calls and electronic inquiries; research and resolve billing complaints; schedule payment arrangements; process forms and account changes; record interactions; escalate per collections policy; prepare reports on outstanding balances.

Provide administrative support to senior leaders and manage day-to-day office operations. Responsibilities include calendar and travel management, preparing correspondence and presentations, expense and budget tracking, vendor and facilities coordination, event planning, committee support, onboarding assistance, and maintaining confidential information while improving administrative workflows.

Manage and execute operations projects for submetering maintenance: review tickets, create work instructions, troubleshoot meters, analyze technical drawings, coordinate contractors, drive continuous improvement, and support field and office activities.

Lead Canada Settlements team operations: validate invoices and payments, modernize settlement/billing/ERP systems, develop dashboards and analytics, implement automation/AI improvements, manage electricity market settlements (including IESO), resolve discrepancies and disputes, ensure accurate GL and month-end reporting, oversee settlement claims, and partner with Finance, IT, Billing, Customer Care and Legal.

Manage vendor setups and EFT information, process and code invoices, support weekly payment runs, reconcile accounts, resolve discrepancies and maintain vendor relationships while ensuring internal controls and process improvements.

Manage ongoing client relationships by responding to inquiries, performing first-level issue resolution, preparing summaries and reports, supporting enrollments and billing, providing training, auditing data, and collaborating with internal teams to improve processes.

Plan and manage multiple submetering installation projects from design through commissioning. Coordinate contractors, vendors and clients; control budgets, ensure regulatory compliance, perform site visits, technical drawing analysis, and continuous process improvements.

Serve as primary post-sale contact for a portfolio of property management clients; manage onboarding, coordinate cross-functional teams (Sales, Field Services, Billing), maintain success plans, monitor client health, run regular touchpoints, identify expansion opportunities, and advocate internally to resolve client issues and ensure retention.

Lead the BI team to develop production reporting, KPIs, dashboards and revenue assurance. Perform deep-dive analyses, ensure data integrity, partner with stakeholders, present monthly management insights, and implement controls to improve productivity, cost, and gross margin.

Handle inbound and outbound customer calls in a fast-paced contact centre, resolve billing inquiries and complaints, schedule payment arrangements, record transactions, manage delinquent accounts, escalate per collections policy, process electronic customer requests, and prepare reports on outstanding balances.

Lead the Business Intelligence Team at Metergy Solutions, overseeing reporting, KPI management, data integrity, and strategic insights to drive performance and operational efficiency.

Support operations Project Managers by coordinating and executing field ticket requests: review tickets, prepare work instructions, schedule contractors/technicians, manage access, procure materials, update documentation, and help optimize field scheduling and customer communications.

Executive co-lead responsible for US P&L and growth, leading ~75 people. Drive integration, technology revitalization (Palantir Foundry), client relationships, service and operations, talent development, and business development across Philadelphia and US markets.