Jobs at Metergy Solutions

Prepare and validate meter data for billing by executing VEE processes, reviewing exception reports, configuring new meters, investigating anomalies and customer inquiries, and supporting meter data collection and administration across AMR/meter technologies.

Manage day-to-day operations of the Long Island City office: vendor and building liaison, onboarding/offboarding, mail/courier, supplies, invoice validation, event planning, and administrative support including travel booking, scheduling, and document preparation.

Executive co-lead responsible for US P&L and growth, leading ~75 people. Drive integration, technology revitalization (Palantir Foundry), client relationships, service and operations, talent development, and business development across Philadelphia and US markets.

Manage post-sale B2B client relationships for a portfolio of property owners and managers. Serve as primary contact, coordinate onboarding, billing, field services, and success plans, monitor client health, lead touchpoints, and identify expansion opportunities.

Serve as the strategic, executive-level point of contact for top US accounts. Lead portfolio health, steerco and executive reviews, develop multi-year success plans, escalate and resolve issues, coach and support other Client Success staff, partner with sales for expansion, and advocate client needs across functions to drive retention and growth.

Analyze large datasets to produce BI dashboards and revenue assurance reports, monitor KPIs, investigate anomalies, support rate/volume variance analysis, implement controls across lead-to-cash, and recommend operational improvements to maximize revenue and margin.

Lead investigations into submetering and billing escalations from analysis through corrective action. Validate metering designs, analyze energy/water data and financial impact, coordinate cross-functional resolution, and communicate findings to clients and leadership. Travel to client sites in Canada and the USA.

Design and standardize submetering solutions, evaluate metering and communication technologies, produce AutoCAD schematics and engineering reports, analyze multi-commodity energy data, provide technical support and training, troubleshoot AMR/communication systems, and drive continuous improvement for field operations.

Manage vendor setups and EFT information, process and code invoices, support weekly payment runs, reconcile accounts, resolve discrepancies and maintain vendor relationships while ensuring internal controls and process improvements.

Lead the BI team to develop production reporting, KPIs, dashboards and revenue assurance. Perform deep-dive analyses, ensure data integrity, partner with stakeholders, present monthly management insights, and implement controls to improve productivity, cost, and gross margin.

Handle inbound and outbound customer calls in a fast-paced contact centre, resolve billing inquiries and complaints, schedule payment arrangements, record transactions, manage delinquent accounts, escalate per collections policy, process electronic customer requests, and prepare reports on outstanding balances.

Lead the Business Intelligence Team at Metergy Solutions, overseeing reporting, KPI management, data integrity, and strategic insights to drive performance and operational efficiency.

Manage and ensure accurate, timely tenant utility billing (electric, water, gas, thermal). Review and verify billing data, resolve discrepancies, maintain records, streamline processes, collaborate with internal teams, provide training/support, and own billing cycles to meet deadlines and quality standards.

Support operations Project Managers by coordinating and executing field ticket requests: review tickets, prepare work instructions, schedule contractors/technicians, manage access, procure materials, update documentation, and help optimize field scheduling and customer communications.

The Account Executive will sell submetering solutions to clients in the real estate sector, build B2B relationships, and meet sales targets. This role involves prospecting, presenting solutions, preparing proposals, and tracking sales activities.