Jobs at Metergy Solutions

Lead the BI team to develop production reporting, KPIs, dashboards and revenue assurance. Perform deep-dive analyses, ensure data integrity, partner with stakeholders, present monthly management insights, and implement controls to improve productivity, cost, and gross margin.

Handle inbound and outbound customer calls in a fast-paced contact centre, resolve billing inquiries and complaints, schedule payment arrangements, record transactions, manage delinquent accounts, escalate per collections policy, process electronic customer requests, and prepare reports on outstanding balances.

Lead the Business Intelligence Team at Metergy Solutions, overseeing reporting, KPI management, data integrity, and strategic insights to drive performance and operational efficiency.

Manage and ensure accurate, timely tenant utility billing (electric, water, gas, thermal). Review and verify billing data, resolve discrepancies, maintain records, streamline processes, collaborate with internal teams, provide training/support, and own billing cycles to meet deadlines and quality standards.

Support operations Project Managers by coordinating and executing field ticket requests: review tickets, prepare work instructions, schedule contractors/technicians, manage access, procure materials, update documentation, and help optimize field scheduling and customer communications.

The Account Executive will sell submetering solutions to clients in the real estate sector, build B2B relationships, and meet sales targets. This role involves prospecting, presenting solutions, preparing proposals, and tracking sales activities.

Prepare and validate meter data for billing by executing VEE processes, reviewing exception reports, configuring new meters, investigating anomalies and customer inquiries, and supporting meter data collection and administration across AMR/meter technologies.

Manage day-to-day operations of the Long Island City office: vendor and building liaison, onboarding/offboarding, mail/courier, supplies, invoice validation, event planning, and administrative support including travel booking, scheduling, and document preparation.

Executive co-lead responsible for US P&L and growth, leading ~75 people. Drive integration, technology revitalization (Palantir Foundry), client relationships, service and operations, talent development, and business development across Philadelphia and US markets.

The position involves serving as a primary point of contact for key accounts, developing client relationships, overseeing client portfolios, and driving client success strategies.

Design and standardize submetering solutions, evaluate metering and communication technologies, produce AutoCAD schematics and engineering reports, analyze multi-commodity energy data, provide technical support and training, troubleshoot AMR/communication systems, and drive continuous improvement for field operations.

The Client Success Manager builds strong relationships with clients, manages post-sale experiences, addresses inquiries, and collaborates with internal teams to ensure client satisfaction.