The Role
The Business Intelligence Manager will lead the BI team, conduct data analysis, collaborate with stakeholders, and oversee the integrity of meter data management processes.
Summary Generated by Built In
About Metergy Solutions, LLC. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.
Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.
As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.
Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation.
Our Mission
Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.
At Metergy, we don’t just believe in our people; we champion them. When individuals feel valued, supported, and inspired to grow, incredible things happen. That’s why we’re thrilled to be recognized as a Great Place to Work for the second consecutive year! This achievement reflects our unwavering commitment to building a workplace that’s respectful, inclusive, and high-performing.
Come be part of a team that leads with passion, thrives on positivity, and delivers with precision. We’re proud of who we are and even prouder of where we’re headed.
Position Summary
The Business Intelligence Team is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases, operations dashboards, and reporting, and overall Gross Margin (GM) Integrity.
Responsibilities
- Lead BI team developing and manage production reporting and monthly KPI/MBR
- Conduct deep dive business intelligence analysis into operational areas within Operations to provide analysis and insight on the interplay between the various key performance indicators (e.g., workforce performance & management, Revenue Assurance, productivity, cost and quality drivers).
- Effectively collaborate with stakeholders to develop insights and recommendations to enable strategic discussions among leadership.
- Provide monthly management insight for performance opportunities, including variance analysis to help identify resource allocation and efficiency opportunities
- Plans, develops and approves all operational policies in all functional areas, with standard operating procedures, and quality management systems for revenue assurance;
- Inspires and builds leaders, sets an environment that leads to success incorporating a Continuous improvement and Customer-centric focus supplemented with a sense of urgency
- Work with all departmental owners to implement and ensure controls are in place to support all teams including client success, billing, field and sales
- Develop and champion issues across organization by engaging key stakeholders on activity and requirements necessary to drive team maximization
- Oversees the analyses and audits of data to ensure integrity throughout the meter data management processes and resolves issues using appropriate resolution methods.
- Accountable for formal presentations and communications to all levels of the organization E.g. Monthly Business Reports and requests for investments in organization, accountable for full business case, request for approval and all presentations
Qualifications
- University Degree required. Preferential consideration for Post-graduate degrees (MBA) or professional accounting designation CPA
- Preference to additional training with Data Analytics / IT
- Preference for industry experience with Utilities, Telecommunications, or other large consumer base businesses within North American juristictions (250k+ customers)
- 4+ years related experience and management of high performing teams.
- High Proficiency in data modelling and analysis with demonstrated acumen using the following tools Excel, PowerBI, & SQL
- Excellent collaboration skills to build strong working partnerships with stakeholders.
- Understanding and experience working with statistical revenue and costing information to provide business insight and opportunities to reduce cost.
- Strong technical skills to mine large volumes of data.
- Ability to apply superior data knowledge & discovery skills into building effective analysis.
- Ability to conduct basic statistical and correlation analysis to identify patterns and trends.
- Industry or working experience with customer billing environments with large transaction volumes such as Utility or Telecommunications,
- Attention to detail and quality, strong time management and project/work planning skills.
- Proven ability to work with and deliver Industry Leading Best-in-Class reporting and analytical solutions.
- Proven ability to coach, mentor, lead and inspire teams
- Excellent interpersonal and customer interaction skills to include communications, presentation and conflict resolution skills.
Benefits & Perks
• Excellent health coverage and life insurance benefits – no waiting period!
• Company-paid Long-Term Disability and Basic Life Coverage
• Flexible Spending Account (FSA) options
• 401K plan with immediate company match
• Generous Paid Time Off Plan plus 10 paid holidays
• Summer hours to enjoy the weather
• Regular Social events - happy hours, summer & holiday parties, & more
Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.
Top Skills
Excel
Power BI
SQL
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The Company
What We Do
Enercare Connections is now Metergy Solutions.
As one of North America’s most experienced submetering providers, we’ve brought turnkey solutions to our clients for over 15 years, with 330,000 services under contract and 2,000,000 utility invoices issued annually. Our call centre, sales, engineering, commissioning, and billing are all under one roof – so we have you covered from design, to implementation to billing.
Metergy Solutions Inc. is a portfolio company of Brookfield Infrastructure, one of the world’s largest investors, owners and operators of infrastructure assets across the utilities, transport, energy, data and sustainable resources sectors.
