Jobs at Mercy House Living Centers

The Employee Relations Specialist advises employees and management on workplace issues, investigates complaints involving conflict, harassment, and discrimination, manages grievances, conducts HR training, ensures employment-law compliance, develops related policies, analyzes employee-relations trends, maintains confidential records, and supports HR initiatives. The role requires strong communication, problem-solving, organization, confidentiality, and knowledge of ADA, FMLA, FLSA, and EEO requirements.

Provides supportive and logistical services in an emergency shelter, helping maintain a safe, trauma-informed, housing-focused environment. Duties include assisting guests, supporting housing progress, maintaining facilities, organizing supplies, receiving vendor orders, conducting neighborhood patrols, managing records, monitoring audio equipment, and completing administrative tasks. Requires crisis intervention ability, respectful communication, flexibility, reliable transportation, rapid prioritization, and the ability to work with diverse populations in a fast-paced setting.

Oversee daily emergency shelter operations, staff, security, client activities, volunteers, supplies, and service delivery. Support a safe, trauma-informed, client-centered environment; provide crisis and conflict intervention; coordinate events and resources; maintain records and reports; communicate issues to the Program Manager; and participate in staff meetings and training.

Supports an emergency shelter during overnight shifts by maintaining facility cleanliness and safety, conducting wellness checks, providing crisis and emergency support, resolving conflicts, documenting incidents, distributing meals, assisting with transportation, and supporting guests pursuing housing. Requires trauma-informed communication, coordination with security staff, flexibility for overnight and weekend schedules, computer proficiency, a California driver’s license, and the ability to lift up to 50 pounds.

Provides supportive and logistical services for an emergency shelter, including setup, facility cleanliness and safety, guest assistance, vendor order verification, record keeping, neighborhood patrols, crisis intervention, and trauma-informed, housing-focused support. The role also maintains supplies, signs, calendars, audio equipment, and daily program documentation while promoting a respectful and client-centered environment.

Provides supportive and logistical services in an emergency shelter, including setup, maintenance, cleanliness, guest assistance, crisis intervention, trauma-informed support, neighborhood patrols, vendor order verification, recordkeeping, and reporting. Encourages guests’ progress toward housing while maintaining a safe, client-focused environment. The role requires effective communication, dependability, tolerance for complex client needs, and the ability to lift up to 50 pounds and stand for extended periods.

Provides overnight support in an emergency shelter by maintaining cleanliness and safety, conducting wellness checks, responding to emergencies, resolving conflicts, documenting incidents, distributing meals, and assisting with transportation. Supports vulnerable shelter guests using trauma-informed, housing-focused practices and encourages progress toward housing. Requires strong communication, dependability, crisis intervention ability, physical stamina, and a valid California driver’s license with auto insurance.

Provides supportive and logistical services in an emergency shelter, including setup, facility cleanliness and safety, guest support, housing-focused discussions, crisis intervention, neighborhood patrols, vendor order verification, record keeping, and program activities. Requires trauma-informed service delivery, effective communication, dependability, and the ability to work with diverse populations in a fast-paced environment. Spanish fluency is valued.

Provides overnight support in an emergency shelter by maintaining facility cleanliness and safety, conducting wellness checks, responding to emergencies, resolving conflicts, documenting incidents, distributing meals, and assisting with transportation. Supports vulnerable residents using trauma-informed, housing-focused practices and communicates concerns to program and security staff.

Provides supportive and logistical services during emergency shelter shifts. Duties include assisting with setup and maintenance, maintaining facility cleanliness and safety, receiving supplies, updating signs and calendars, monitoring equipment, conducting neighborhood patrols, documenting daily activities, supporting guests, and providing crisis intervention using trauma-informed practices.

Provides supportive and logistical services during emergency shelter shifts. Duties include shelter setup and maintenance, cleaning, supply and vendor coordination, recordkeeping, guest services, neighborhood patrols, and monitoring equipment. The role supports housing-focused, trauma-informed care, communicates with guests, and performs crisis intervention while maintaining a safe, client-centered environment.

Supports an overnight emergency shelter by maintaining facility cleanliness and safety, conducting wellness checks, providing crisis and emergency support, resolving conflicts, documenting incidents, distributing meals, assisting with transportation, and supporting residents pursuing housing. The role requires trauma-informed communication with vulnerable populations, coordination with security staff, flexibility for overnight and weekend schedules, and physical ability to perform cleaning and lifting tasks.

Overnight staff the emergency shelter, maintaining facility cleanliness and safety, performing nightly deep cleans and wellness checks, providing emergency support, conflict resolution, incident reporting, basic program logistics (meals, early-morning food distribution, late-night transport when needed), and supporting guests toward housing.

Oversee daily operations of an emergency shelter including supervising staff and volunteers, coordinating services and supplies, performing crisis intervention, maintaining records, and ensuring a safe, client-centered environment. Participate in trainings, support staff during shifts, and assist with administrative and ad hoc tasks.

Provide supportive and logistical services in an emergency shelter: maintain facility cleanliness and safety, assist guests toward housing, perform administrative recordkeeping, set up equipment, organize supplies, conduct neighborhood patrols, and support guest services during assigned shifts.

Provide employee relations guidance and support to management and staff; investigate complaints and grievances; ensure compliance with employment laws; develop policies and training; maintain confidential records; analyze trends and participate in HR projects to improve engagement.

Coordinates community outreach, fundraising support, volunteer recruitment and management, donation acquisition and allocation, and relationship-building with congregations, businesses, corporations, service groups, city staff, and community organizations. Represents Mercy House at events, leads volunteer orientations, develops volunteer programs, tracks volunteer and donation hours, manages in-kind donations, and supports shelter fundraising initiatives.

Provides case management and housing advocacy for clients in rapid rehousing and homelessness prevention programs. Assesses needs, develops housing stabilization plans, connects clients with resources, supports housing searches, mediates landlord issues, conducts home visits and habitability inspections, maintains case records and HMIS data, and coordinates with multidisciplinary teams. Uses Housing First, harm reduction, trauma-informed care, and motivational interviewing approaches while maintaining client confidentiality and accurate documentation.

Provide supportive and logistical services in an emergency shelter, including setup, cleanliness, neighborhood patrols, crisis intervention, recordkeeping, supply organization, and guest assistance while delivering trauma-informed, client-focused support to help guests move toward housing.

Provide supportive and logistical services for an emergency shelter, including shelter setup, facility safety, crowd control, crisis intervention, client engagement, basic searches, perimeter and firewatch checks, record keeping, and assisting with supplies and vendor deliveries. Maintain a trauma-informed, client-focused environment and support administrative duties and shuttle ride-alongs as needed.