Mission Statement: "To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services."
Job Description: The Data & Reservation Specialist is the point person for all data entry into the Homeless Management Information System (HMIS) for a designated Mercy House program. This position is responsible for data collection and data entry into HMIS, generates reports from HMIS and other platforms. The Data & Reservation Specialist works collaboratively with Mercy House staff in recording services provided, clients served, and program outcomes.
Essential Duties and Responsibilities:
Program Data Entry and Reporting
- Reviews HMIS intake forms to ensure accuracy of data collected
- Enters intake/enrollment data into HMIS daily
- Scans and uploads vital guests’ documents to HMIS daily
- Ensures HMIS data quality management
- This role is the lead point of contact for Senior Bridge HMIS quality assurance and meets regularly with Data Manager
- Responsible for entering all Bed Nights, Case Notes and Services provided into HMIS and any other databases
- Follows up with staff as needed to ensure needed documents and updated forms are kept to agency standard
- Meets data entry deadlines
- Responsible for data reporting including Key Performance Indicators
Miscellaneous
- Attend program specific staff meetings and staff meetings
- Attend Maricopa CoC meetings as needed
- Attend HMIS and program data specific training
- Perform ad hoc projects as appointed by Supervisor
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Status: Part-Time, Non-Exempt
Payrate: $22.00 / Hour
Schedule: Monday 8:00am - 12:00pm; Tuesday - Friday 2:00pm - 6:00pm
Education and Experience
- Strong analytical skills and data experience
- Strong computer, typing, and data processing skills
- Proficiency in Microsoft Word, Excel, Outlook, and Internet-based browsers
- Possess a high level of understanding for individuals served with urgent multiple case management and health needs
General
- Ability to work effectively with a diverse population
- Plan, organize and prioritize duties
- Clearly communicate information and instructions verbally and in written form
- Strong verbal communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Attention to detail
- Fluency in Spanish is of significant value
Physical Requirements
- Ability to lift, bend, push, and pull up to 25 pounds
- Prolonged periods sitting at a desk and working on a computer
Skills Required
- Strong analytical skills and data experience
- Strong computer, typing, and data processing skills
- Proficiency in Microsoft Word, Excel, Outlook, and internet-based browsers
- Understanding of individuals with urgent, multiple case management and health needs
- Ability to work effectively with a diverse population
- Ability to plan, organize, and prioritize duties
- Clear verbal and written communication skills
- Strong interpersonal skills
- Ability to multitask in a fast-paced environment
- Attention to detail
- Fluency in Spanish
- Ability to lift, bend, push, and pull up to 25 pounds
- Ability to sit for prolonged periods and work at a computer
What We Do
Mercy House Living Centers is a non-profit organization dedicated to ending the cycle of homelessness. Its mission is to be a leader in the field by providing a unique system of dignified housing opportunities, comprehensive programs, and supportive services. The organization works to help individuals find their way back home and achieve lasting self-sufficiency, ensuring that everyone has a safe and dignified place to live.
