Reports to: Human Resources Supervisor, Recruitment and Onboarding
Department: Human Resources
Location: Santa Ana, CA, 100% In-Person
Job Summary:
The HR Coordinator is responsible for ensuring a smooth and efficient onboarding process for our new and transferring employees. You will play a crucial part in welcoming the new hires and staff to our company culture, processes, and systems. This position requires travel to various regions in which Mercy House operates.
Onboarding Process Management
- Coordinate and execute the onboarding process by managing the end-to-end onboarding process for new employees, including extending job offers, processing offer letters, and entering new hires into Paycom
- Conduct new employee orientation by delivering comprehensive orientation sessions to new hires, providing them with an overview of company policies, procedures, benefits, and culture
- Manage the internal transfer process by extending offers, creating paperwork, collecting required documentation, and facilitating with internal teams on transfers and promotions
- Regularly assess the effectiveness of the onboarding program and make recommendations for improvements. This includes gathering feedback from new hires and identifying potential bottlenecks and implementing strategies to enhance the onboarding experience
- Stay updated on industry best practices by proactively staying informed about the latest trends, tools, and techniques related to onboarding and employee integration
Compliance and Documentation
- Facilitate new hire paperwork and compliance by guiding new employees through the completion of required paperwork, including employment contracts, tax forms, and company policies
- Guide new employees through required paperwork, including employment agreements, tax forms, and company policies
- Verify work eligibility, including E-Verify, and safeguard the confidentiality of employee records
- Track completion of onboarding tasks, trainings, and expiring documents, such as work authorizations and required certifications, and follow up before they lapse
Miscellaneous
- Attend staff meetings and quarterly trainings
- Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars and conferences and reviewing professional publications
- Take initiative; demonstrate strong decision-making and organizational skills
- Initiate best practices; develop efficiency improvements
- Participate in special projects and other duties as assigned by your supervisor
Education and Experience
- Proven experience in onboarding or a similar HR-related role
- Knowledge of HR practices, policies, and employment law
- Proficiency in HRIS and other relevant software applications
General
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Attention to detail and a commitment to accuracy
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to handle sensitive and confidential information with integrity and professionalism
Physical Requirements
• Answer and respond to phone queries
• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 25 pounds
Mercy House is an equal opportunity employer. We are committed to a workplace where every person is treated with dignity and respect. We do not discriminate on the basis of race, color, religion or creed (including religious dress and grooming practices), sex or gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, citizenship status, age (40 and over), physical or mental disability, medical condition, genetic information, military or veteran status, reproductive health decision-making, or any other characteristic protected by federal, state, or local law.
Reasonable Accommodations
Mercy House provides reasonable accommodations to qualified applicants and employees. If you need an accommodation to complete the application or interview process, please contact the recruitment team at [email protected].
Skills Required
- Proven experience in onboarding or a similar HR-related role
- Knowledge of HR practices, policies, and employment law
- Proficiency in HRIS and relevant software applications
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Attention to detail and commitment to accuracy
- Ability to work independently and collaboratively in a fast-paced environment
- Ability to handle sensitive and confidential information with integrity and professionalism
- Ability to answer and respond to phone queries
- Ability to sit for prolonged periods and work on a computer
- Ability to lift up to 25 pounds
What We Do
Mercy House Living Centers is a non-profit organization dedicated to ending the cycle of homelessness. Its mission is to be a leader in the field by providing a unique system of dignified housing opportunities, comprehensive programs, and supportive services. The organization works to help individuals find their way back home and achieve lasting self-sufficiency, ensuring that everyone has a safe and dignified place to live.
