Teams at Mercy House Living Centers

Provide shelter support and maintain facility safety: assist with shelter setup, crowd control, crisis intervention, client engagement, basic searches, perimeter/firewatch checks, recordkeeping, vendor receiving, and administrative duties to support trauma-informed, housing-focused services.

Lead and manage regional homeless services programs including shelter operations, case management oversight, budget monitoring, staff supervision, community partnerships, program development, and quality control. Ensure trauma-informed, client-focused practices, coordinate trainings, produce reports, and support crisis response as needed.

Provide trauma-informed supportive and logistical services during shelter shifts: set up and maintain facility, assist guests toward housing, perform crisis intervention, complete administrative records, manage supplies and vendor receipts, monitor audio equipment, and conduct neighborhood patrols to maintain safety and community relations.