Jobs at Mellon Group of Companies

Develop, test, and maintain .NET/.NET Core applications; assist implementation and support of dialer/CTI solutions; integrate telephony with business apps and databases; troubleshoot production issues; participate in upgrades, gather requirements, produce technical documentation, and support environments.

Support field sales teams by managing sales processes, supplier and client communications, order monitoring, contract administration, sales forecasting, ERP/CRM usage, dashboards/reporting, and RFP preparation.

Develop and maintain Oracle EPM (Hyperion) artifacts, build data solutions in Azure Databricks using Python/PySpark, support and enhance Oracle SQL/PLSQL applications, update documentation and training materials, resolve defects, and provide end-user support.

Assist PM in planning, scheduling, resource allocation, risk and scope management, maintaining project documentation, reporting progress to PMO, and coordinating stakeholders across multiple IT projects.

Provide high-level executive support to the CEO by managing schedules, meetings, travel, briefing materials, and confidential communications. Oversee office operations, track initiatives and timelines, create dashboards, and facilitate cross-department collaboration to ensure organizational alignment.

Support daily POS service operations by monitoring performance and SLA compliance, resolving issues and escalations, analyzing data to recommend process improvements, coordinating cross-team communication, and enhancing internal efficiency.

Contribute to design, development, testing, and maintenance of internal software systems. Collaborate with architects and backend/frontend teams, implement code, perform regression testing, and work with SQL Server, Oracle, Power BI, ReactJS, and Azure while following the SDLC and using Git.

Maintain, upgrade, and secure enterprise WAN and data center networks. Configure routers, switches, firewalls, SDWAN and VPNs. Monitor performance, troubleshoot faults, provide L2/L3 support, manage upgrades, procure equipment, and enforce change and access policies.

Coordinate day-to-day operations across subsidiaries to enforce SLAs, improve profitability (P&L), implement quality procedures, resolve operational bottlenecks, and produce data-driven reports on SLA, gross profit, and quality compliance.

Provide high-level administrative support to executives: manage calendars, prepare correspondence and presentations, organize meetings and events, maintain confidential records, coordinate projects and domestic/international travel, and handle sensitive information with discretion.

Sell Mellon Technologies' banking software solutions by generating leads, building and maintaining client relationships, conducting discovery meetings, responding to RFPs, presenting tailored solutions, collaborating in team sales, and tracking sales performance and forecasts.

Identify and qualify B2B opportunities in banking, telecom and utilities; build and manage a sales pipeline; run product demonstrations and POCs; prepare proposals and RFP responses; manage accounts to drive retention and upsell; produce sales forecasts and reports; follow up on orders and client satisfaction.

Join the IT team as an intern to provide first-line technical support: respond to user inquiries, troubleshoot workstations and peripherals in person or remotely, assist with setup and configuration, escalate issues to Infrastructure/Telco/Network teams, and maintain IT documentation and processes.

Lead and optimize end-to-end electronic payments acceptance operations (EFTPOS, merchant acquiring, VAS). Drive cross-functional frameworks, KPIs/SLAs, incident management, process automation, audits, and client communications. Coordinate with Finance and business teams to align cost, performance, and rollout of new services across markets.

Drive B2B sales across Southeast and Central Europe by identifying prospects, developing sales strategies, building pipelines, conducting client meetings, maintaining CRM records, representing the company at events, and closing deals for technology, contact centre, and BPO solutions.

Review AI call evaluations for regulatory and policy compliance, retrieve and manage recorded calls, handle debtor and authority recording requests, report QA findings, meet deadlines, and perform related administrative QA tasks.

Manage daily CMS operations and deployments, synchronize environments, monitor publishing health, provide frontline support and access administration, troubleshoot issues, coordinate QA/UAT, and support digital product releases to ensure platform stability and smooth content delivery.