Lead the Insurance line of business, owning P&L and client outcomes. Drive technology strategy (AI/RPA/automation), optimize service delivery and onboarding, improve operational efficiency, and support sales and pricing decisions to grow revenue and profitability.

Implement client revenue cycle data into company systems by creating and configuring ETL processes, building data transformations and logical/physical schemas, documenting solutions in Jira, attending client meetings, and mentoring team members to ensure post-implementation data integrity.

Process time-sensitive documents and patient requests, validate and analyze consumer mail and itemized billings, post payments and adjustments, update accounts and internal correspondence, verify insurance eligibility, inspect bankruptcy notifications, and process statements and settlement offers.

Define and manage end-to-end revenue cycle workflows by collaborating with operations, development, and BI teams. Prioritize backlogs, launch workflows, communicate updates to stakeholders, and drive adoption to meet business objectives.

The Insurance QA Specialist audits account representatives' work, ensuring compliance with policies and regulations through data analysis and feedback.

Implement and configure Artiva HCx for clients, conduct business process analysis, build product configurations, support stabilization and escalations, optimize configurations, document solutions, and collaborate cross-functionally.

Create engaging training content using adult learning principles, manage multimedia materials, and collaborate with instructional designers to enhance training effectiveness.

Insurance Specialists resolve insurance processing errors and denials, manage claims inventory, and ensure timely payments for healthcare services.

The Insurance Specialist resolves insurance processing errors and denials, manages claims, interacts with patients and insurers, and ensures accurate billing and payments.

The Client Services Representative acts as a liaison between clients and call center staff, ensuring administrative support, processing documents, and resolving patient requests and issues.

Oversee client onboarding and implementation initiatives, manage a team, ensure operational excellence, and drive process improvements to align with organizational standards.

As a Cybersecurity Analyst, you'll manage Microsoft Purview, analyze alerts, support endpoint security, and document investigations to enhance security posture for healthcare partners.