Search the 8 jobs at McMillan Shakespeare

As the B2C Marketing Lead, you will manage and coordinate data-driven marketing activities focusing on customer retention and service messaging. Responsibilities include developing written communications, collaborating with designers, engaging stakeholders, ensuring compliance, and delivering insightful post-implementation reviews to enhance customer understanding of financial products.

The Finance Analyst will manage the finance function for multiple businesses, oversee financial and management reporting, drive budget and forecasting processes, and lead financial close processes. This role involves developing business metrics, collaborating with operational teams, and contributing to business transformation projects.

The Senior Financial Accountant at MMS is responsible for supporting financial reporting, balance sheet management, financial control, and governance activities. They will ensure regulatory compliance, provide technical accounting advice, and contribute to financial statements preparation. The role involves month-end accounting, balance sheet reconciliations, and improving financial control frameworks.

The Technical Project Manager at McMillan Shakespeare Group is responsible for overseeing complex technical projects using agile techniques and frameworks to deliver high-quality products and exceptional user experiences. Key responsibilities include planning, managing project delivery, acting as a scrum master, facilitating Scrum ceremonies, collaborating with stakeholders, and managing stakeholder relationships.

As a Support Coordinator, you will assist participants in accessing NDIS supports to promote independence and goal achievement. Responsibilities include planning NDIS supports, preparing reports, conducting risk assessments, and attending care team meetings, all while maintaining a focus on customer needs and service quality.

As the Senior Manager of Customer Operations, you will lead customer care teams, ensuring excellent service delivery through telephony, live chat, and email. Your role involves strategy development for operational efficiency, coaching team leaders, analyzing performance metrics, and maintaining compliance with policies and regulations while fostering a customer-first culture.

The Senior Procurement Specialist at MMS is responsible for supporting the implementation of the procurement strategy, managing suppliers, conducting analysis and reporting, and ensuring compliance with procurement policies while driving value for the business.

As a Senior Manager of Digital Performance, you will lead a team to execute digital performance strategies, focusing on customer experiences and optimizing digital channels. Responsibilities include overseeing digital initiatives, managing chat channels, conducting customer journey audits, leveraging data analytics, and collaborating with various stakeholders to enhance performance and achieve commercial targets.