Jobs at Marktplaats

Owns financial performance for the Benelux business, including financial modeling, scenario analysis, budgeting, forecasting, and long-term planning. Partners with business leaders, the CFO, and finance teams to analyze performance, identify risks and opportunities, and drive accountability. Leads FP&A reporting cycles, consolidates analyst outputs, improves processes, and applies data tools, AI, and automation to reduce manual work and deliver clear insights for senior stakeholders and board reporting.

Senior Data Analyst partnering with product, commercial, and marketing teams to turn ambiguous business questions into actionable insights. Responsibilities include building KPI dashboards, analyzing large-scale datasets, measuring marketing impact and customer lifetime value, identifying conversion and monetization opportunities, and improving data quality and metric definitions. The role requires influencing stakeholders, communicating complex analyses, and working with SQL, Python, Databricks, and BI tools in a marketplace environment.

Leads brand and content strategy across Marktplaats, 2dehands and 2ememain in Benelux. Owns positioning, creative principles, integrated campaigns, content, social strategy, measurement and agency partnerships. Leads and develops the Brand & Content team, manages budgets and cross-functional collaboration, and applies AI and automation to improve content production speed and scale.

Own and improve internal IT infrastructure, cloud platforms, SaaS systems, identity and access management, endpoints, networking, and automation. Build integrations, scripts, infrastructure-as-code, CI/CD workflows, and AI-enabled tooling to eliminate manual work. Manage AWS or similar cloud environments, Okta, backups, monitoring, vendor escalations, and joiner/mover/leaver processes while serving as a technical escalation point for a growing organization.

Owns day-to-day People Operations across the employee lifecycle, including HRIS administration, payroll inputs, benefits, employee data, documentation, reporting, and compliance. Partners with HR, Finance, IT, payroll, and external providers to resolve issues and improve processes. The role also redesigns workflows and applies automation and AI to reduce manual work while maintaining accurate, secure, and dependable People operations.

Own vendor and outsourcing-partner relationships and customer-service operations across support channels. Lead governance, business reviews, escalations, service delivery, SLA and quality performance, campaigns, incident and compliance management, and continuous improvement. Drive AI and automation initiatives that improve efficiency and customer experience while supporting training, knowledge sharing, and best-practice adoption. The role requires regular visits to partner contact centers and fluent Dutch.