Jobs at Madden's on Gull Lake

The Waitstaff at Madden's is responsible for serving food and beverages to guests, ensuring satisfaction, and managing cash transactions with prompt and courteous service.

The Recreation Management Intern will assist the Recreation Director in managing recreational programs, guest interactions, event coordination, and administrative tasks, ensuring a positive guest experience.

The Houseman attends to various tasks such as shuttling guests, maintaining public areas, assisting with deliveries, and minor maintenance to enhance guest experience at the resort.

Answer guest phone, email, and messaging inquiries; process online and conference reservations; make restaurant, tee time, and spa bookings; use suggestive selling to meet sales goals; operate the property management system and Microsoft Office; handle cash and credit control; maintain knowledge of room types, rates, availability, and emergency procedures.

Supervise reservations desk operations: answer calls and messages, process reservations and payments, meet sales goals using suggestive selling, operate PMS and Office apps, train and manage staff, coordinate guest services (dining, marina, tee times), and ensure policy, safety, and reporting compliance.