Jobs at Lyric - Clarity in motion.

Leads operational readiness and implementation initiatives for new products, services, and capabilities across Client Success. Partners with Product, Engineering, Integration, and business teams to assess impacts, translate technical requirements into scalable workflows, manage risks and dependencies, coordinate readiness activities, and support go/no-go decisions. Develops readiness frameworks, playbooks, metrics, dashboards, and reporting while driving continuous improvement, automation, and organizational preparedness without direct authority.

Leads software QA strategy and execution across implementations, upgrades, and product initiatives. Manages QA teams, test planning, defect triage, automation, metrics, governance, and continuous improvement. Coordinates functional, regression, integration, and performance testing while partnering with Product, Development, Business Analysis, and Project Management. Requires expertise in healthcare claims workflows, test environments, databases, APIs, scripting, and QA tools.

Oversee end-to-end multi-state payroll processing for approximately 450 employees, including payroll inputs, adjustments, audits, reconciliations, tax compliance, and issue resolution. Serve as the Workday Payroll subject matter expert, managing configurations, testing, controls, and change documentation. Coordinate with HR, HRIS, Finance, employees, and third-party payroll providers to resolve issues, maintain data integrity, support regulatory updates, and improve payroll processes.

Leads client-facing healthcare software implementation projects from discovery through deployment and adoption. Manages requirements, scope, schedules, budgets, risks, issues, dependencies, documentation, change management, and stakeholder communications. Serves as the primary client representative while coordinating cross-functional implementation, product, engineering, analytics, and go-to-market teams. Drives customer satisfaction, continuous improvement, product adoption, and successful outcomes for healthcare payer clients.

Design, develop, and maintain high-performance C#/.NET microservices, data pipelines, storage solutions, and external integrations for AI-driven healthcare payment products. Ensure distributed systems are secure, scalable, reliable, observable, and performant. Collaborate with product, architecture, AI, and data teams globally, contribute to technical strategy, mentor engineers, and conduct code reviews. Requires extensive backend engineering experience with SQL/NoSQL databases and cloud platforms.

Oversee product management, manage relationships, drive product initiatives, and mentor team members while influencing cross-functional efforts in a tech-driven healthcare environment.

Provides high-level administrative support to executives and senior leaders, including calendar and travel management, meetings, expenses, invoices, documents, communications, vendor coordination, and onboarding. Manages Nashville headquarters office operations, including supplies, access credentials, mail, maintenance coordination, legal document filing, company swag, and property management relationships. Supports multiple executives and provides backup coverage for other Executive Assistants.

The SOC Analyst monitors and responds to cyber threats, conducts threat hunting, manages security tools, ensures compliance, and reports on SOC performance.

The Senior Manager, Technical Programs will oversee software delivery projects, manage Agile teams, ensure compliance, and mentor junior TPMs.

Design, train, optimize, and deploy production ML models and end-to-end pipelines. Build scalable data processing for large datasets, implement MLOps practices (tracking, deployment, monitoring, drift detection), and collaborate with analytics and product teams to deliver explainable, compliant AI solutions and dashboards.

The Senior Software Engineer will lead the modernization of the payment integrity platform by upgrading legacy systems, enhancing APIs, and utilizing AI tools for improved software development processes. Responsibilities include collaborating with cross-functional teams, ensuring security in healthcare applications, and maintaining quality standards through automated tests and observability practices.