Jobs at Luxury Presence

Own Salesforce development and RevTech solutions for a go-to-market squad, translating business needs into secure, tested, documented, and deployed systems. Build Apex, Lightning Web Components, integrations, Revenue Lifecycle Management and CPQ capabilities, and collaborate on React/NestJS applications that use Salesforce data. Manage third-party GTM integrations, participate in code reviews and releases, support Salesforce clouds, and use AI tooling to accelerate development while maintaining quality and security.

Build and own the talent analytics function, including KPI definitions, dashboards, automated reporting, data governance, workforce planning, and headcount forecasting. Partner with Finance and hiring leaders to improve data quality and decision-making. Manage employer-brand assets and candidate collateral, using analytics to improve offer acceptance and hiring outcomes.

Own the product strategy and roadmap for SEO and AI visibility across thousands of real estate websites. Lead technical SEO foundations, structured data, performance, content discovery, experimentation, migrations, measurement, and AI citation visibility. Partner with engineering and product teams to establish scalable defaults, safeguards, and implementation standards. Define platform-level goals, analyze outcomes through cohort testing and causal measurement, and report organic performance and client impact to leadership.

Own the product strategy and roadmap for SEO and AI visibility across thousands of real estate websites. Lead technical SEO foundations, structured data, performance, experimentation, migrations, measurement, and AI citation visibility. Partner with engineering and product teams to establish scalable defaults, safeguards, acceptance criteria, and reporting that improve organic discovery, client conversions, and platform-wide search quality.

Own product management for the internal Scout CSM platform, including roadmap, stakeholder alignment, sprint execution, and iteration. Drive cross-functional CS Operations projects, design scalable processes and workflows, build dashboards and operational insights, improve CSM capacity and retention, and implement AI-enabled automation. Partner with Customer Success, CX, Support, Onboarding, Product Fulfillment, and other leaders to deliver operational improvements and support adoption of new systems.

Own Luxury Presence’s social media strategy across LinkedIn, Reddit, Instagram, YouTube, and TikTok. Build social-sourced pipeline, measure engagement and conversion performance, grow brand visibility, manage community health, guide CEO thought leadership, coordinate cross-functional campaigns, and make real-time brand and engagement decisions.

Own full-cycle recruiting for Client Success and Client Experience teams, including sourcing, outreach, screening, scheduling, candidate communication, pipeline management, and closing. Deliver qualified candidate slates, manage high-volume searches, maintain Lever records, report pipeline progress, and meet hiring and time-to-fill targets. The role is designed for someone with 0–2 years of recruiting, sourcing, coordination, or transferable high-volume client-facing experience.

Lead end-to-end product design for a core product area, from user research and problem framing through polished, developer-ready experiences. Conduct interviews and testing, collaborate with product managers and engineers, design accessible workflows and edge cases, prototype concepts, and contribute to reusable design-system patterns. The role requires independent ownership, strong UX and visual craft, clear communication, and active participation in design critique and cross-functional collaboration.

Lead the Client Success organization, including CSM managers and their teams. Own gross and net retention, renewals, expansion, forecasting, client health scoring, segmentation, playbooks, and QBRs. Hire, coach, and manage performance while building scalable operating infrastructure. Partner cross-functionally with Sales, Onboarding, Support, and Product to improve client outcomes. Use data, AI, and automation to increase team capacity and strengthen client coverage.

Build and scale internal tools for Customer Success, Sales, Onboarding, and Engineering. Own full-stack product development across React and NestJS, integrate CRM, warehouse, and communications platforms, design GraphQL APIs, process background jobs, and improve internal workflows. Act autonomously as both product manager and lead engineer, using AI-assisted development to ship reliable, observable software rapidly.

Own Salesforce development and RevTech solutions for a go-to-market squad, translating ambiguous business needs into documented, tested, and deployed solutions. Build Apex, Lightning Web Components, integrations, automations, and revenue lifecycle management capabilities. Partner with Engineering on React/NestJS applications using Salesforce data, collaborate on AI-driven workflows, administer GTM tools, and maintain secure release processes across Salesforce clouds and third-party systems.

Lead and scale Product Design at Luxury Presence: define design vision and standards, partner with Product and Engineering to improve retention and WAUs, hire and develop designers, and integrate AI tools to increase design velocity while maintaining quality.

Provide guidance and solutions to clients, assist with technical issues, and communicate effectively with real estate professionals.

Lead and coach an onboarding team to take real estate clients from kickoff to website/app launch. Track KPIs (launch volume, time to launch, CSAT, pre-launch churn), manage escalations, improve processes, partner cross-functionally, own new-hire onboarding, and deliver quarterly projects to boost efficiency and client experience.

Analyze sales, marketing, and customer success performance, including pipeline, funnel conversion, campaigns, retention, and revenue drivers. Build and maintain dbt models and marts using Salesforce and modern data-stack tools, while owning data quality and documentation. Contribute to Lighthouse, a BI-as-code platform, and develop AI-assisted analytics workflows. Partner with stakeholders to frame ambiguous questions, deliver recommendations, and communicate progress in two-week sprints.

Analyzes pipeline, funnel conversion, campaign performance, retention, and revenue drivers across Sales, Marketing, and Client Success. Builds and maintains dbt models, data marts, quality controls, documentation, and BI-as-code assets using Salesforce and modern data-stack technologies. Partners with stakeholders to turn ambiguous questions into decisions and advances AI-agent workflows for faster analytics and reporting.

As a Sales Development Representative, you'll generate leads, qualify prospects, and collaborate with the sales team to hit targets, while receiving coaching and mentorship in a fast-paced environment.

Own and improve the AI Social generative media pipeline: build and ship LLM-driven prompts/agent loops, choose and compose media (image, video, voice, music), collaborate with product/design/content, and deliver polished, production-quality social assets.

The Client Success Manager II at Luxury Presence manages client relationships, implementing marketing strategies, guiding website builds, and ensuring client success throughout their lifecycle.

Lead and grow a hands-on Maps & Search engineering team owning home search across web and mobile. Set technical direction, contribute to code, and scale a high-throughput search platform (~1B monthly requests). Improve relevance, latency, and reliability, integrate AI/LLMs into discovery and ranking, and drive delivery from roadmap through incidents and production operations.