Lowe’s
Teams at Lowe’s
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Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Leads National Account Managers and oversees strategic client, association, and GPO relationships. Drives customer satisfaction, KPI achievement, new-business growth, account strategy, targeted marketing initiatives, and field-sales partnerships. Partners with Legal on contractual agreements, mitigates risk, and develops cross-functional organizational relationships. Responsibilities include recruiting, onboarding, employee development, and performance management.
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Develops and grows a residential customer portfolio within an assigned territory. Responsibilities include generating new business, managing customer relationships, conducting meetings, maintaining CRM records, applying consultative sales strategies, analyzing market trends, monitoring competition, and achieving sales goals. The role collaborates cross-functionally, participates in training and industry events, and delivers customer satisfaction and profitable results.
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Coordinate end-to-end installation projects for customers by tracking progress, scheduling within SLAs, documenting interactions, resolving work order issues, and communicating with customers, service providers, stores and vendors. Maintain compliance documentation, use systems (Installation Management System, myRedVest, Salesforce), deliver customer support via inbound/outbound calls, and adapt to process changes while meeting performance goals.
