Teams at LogicMonitor

Supports APAC Sales Operations through pipeline and sales performance analytics, forecasting, partner and channel operations, reporting, and process optimization. Maintains Salesforce, CPQ, PRM, and related GTM data workflows while building dashboards and scorecards. Uses AI, predictive analytics, and automation to improve forecasting, identify pipeline risks, automate reporting, and resolve data issues. Partners cross-functionally with Sales, Finance, Deal Desk, Marketing Operations, and Business Systems.

Designs, builds, evaluates, and operates production AI systems for LogicMonitor’s Edwin AI observability platform. Responsibilities include developing LLM applications, RAG pipelines, agentic workflows, evaluation frameworks, guardrails, APIs, and retrieval systems. The role integrates observability data with AI reasoning, optimizes quality and cost, ensures privacy and security, monitors production reliability, collaborates cross-functionally, and mentors engineers.

Supports professional services engagements by scoping, designing, estimating, and deploying LogicMonitor observability solutions. Works with customers, sales, customer success, project managers, and solution architects on requirements, integrations, custom solutions, statements of work, technical feasibility, implementation guidance, and escalations. Researches technologies, develops prototypes and documentation, supports product enablement, and contributes to new services offerings and product feedback.