What's It Like to Work at Lob?

Describe the key factors or strategies that helped you land your dream job in the tech industry. 

Landing a dream job in the tech industry requires a thoughtful approach and a clear understanding of your needs. A key strategy was thoroughly reading job descriptions for insights into roles and expectations, helping me filter opportunities effectively. Assessing a company’s core values was crucial to ensure their culture aligned with mine. I was drawn to Lob for its commitment to inclusivity, innovation and sustainability.

Lob actively encourages diverse candidates to apply if they meet the minimum criteria, fostering an environment where varied perspectives drive creativity and problem-solving.I wanted a dynamic field that would keep me motivated. Lob’s focus on automating direct mail operations with innovative technology was appealing.

Equally important was finding a supportive, fun team, as a good culture is essential for doing your best work. At Lob, I found a balance between meaningful technical challenges and a positive environment. During the interview, I sensed I had found the right fit; the assessments mirrored my day-to-day work. Once I joined, the onboarding experience showcased Lob’s commitment to employee growth, solidifying my confidence that I made the right choice

What specific skills or experiences do you believe set you apart from other candidates during your job search?

During my job search, a combination of resilience, effective communication and relevant experience set me apart from other candidates. I applied exhaustively and embraced the possibility of failure as part of the learning process. This mindset allowed me to approach each opportunity with confidence. I treated interviews as a two-way conversation, focusing on mutual fit rather than merely showcasing my skills. This approach encouraged open dialogue, enabling me to express my thoughts candidly.

My previous experience in the web publishing industry significantly contributed to my qualifications, likely enhancing my resume’s appeal. 

I believe in being honest about my knowledge gaps and acknowledging when I don’t have the answers. This honesty fosters a genuine connection with recruiters and interviewers, demonstrating my willingness to learn and grow. Adopting a growth mindset allowed me to view challenges as opportunities, making me a more adaptable candidate. Overall, these qualities helped me stand out and align with employers seeking genuine, motivated individuals ready to contribute to their teams.

How has your dream job lived up to your expectations? What are the types of projects you’re working on and what makes you most excited to come to work each day?

My job at Lob has truly surpassed my expectations. As a member of the personalization team, I have the exciting responsibility of transforming a wide range of customer creatives into high-quality PDF files for printing at scale. Our mission is to empower customers to design the mail they envision, all without requiring specialized tools.

I am excited about the opportunity to learn new, domain-specific concepts related to the printing industry and how we can leverage technology to address these challenges effectively. What excites me even more is our collaborative culture, which encourages open communication and allows everyone to do their best. 

We are currently developing an enhanced rendering engine that will unlock new opportunities for our customers to create impactful designs. The print industry is ripe with potential, and I find it fulfilling to work in an environment that nurtures technical creativity. I’m proud to be part of a supportive and fun team that celebrates all our wins, big and small, fostering trust and camaraderie among us. 

Each day, I’m inspired by the knowledge that our work makes a meaningful difference and presents new challenges that keep us engaged.

Anyone who is a ‘builder’ and enjoys a high-feedback, high-respect environment would thrive here. It’s a place for people who want to see their work result in tangible outcomes.

Lob employees describe the people they work with as a major part of what makes the company a compelling place to build a career. Even as Lob grew significantly and transitioned to remote work, strong relationships with colleagues remained an important part of the employee experience and, for this employee, a reason to stay long term.

“For me working at Lob has always been about the people. When I moved to the Bay Area it was for family. I was not particularly looking to work in ‘tech.’ But I still remember interviewing with the VP of Engineering, and after a couple of rounds of interviews, I just thought to myself that these are the people I want to work with. At the time Lob was about 50 people, it was pretty small. You got to know everyone very well, very quickly.

In the past five years I’ve seen two big changes. This first is that Lob has grown quite a bit. We’ve raised more money and tripled in size. The second is COVID – it’s shifted Lob to a remote work culture and it’s been a challenge to find some of the connections that were so easy to make in-person before. However I still feel that I get to work and interact with some special people, and that’s one of the big reasons I’ve stayed.”