Jobs at Lindt & Sprüngli

Manage and grow Lindt, Ghirardelli, and Russell Stover sales across a designated territory. Responsibilities include building customer relationships, executing sales and marketing plans, managing retail programs, analyzing store-level and category data, maintaining customer records, addressing service issues and invoice claims, negotiating retail support, and coordinating with merchandisers to optimize product placement, pricing, displays, and distribution.

Twelve-week summer internship program at Lindt USA headquarters in Stratham, New Hampshire. Interns gain hands-on experience through business-impacting projects across marketing, creative, operations, finance, accounting, revenue growth, category management, HR, R&D, quality, packaging, EHS, maintenance, and facilities. The program includes mentorship, professional development workshops, networking events, and collaboration with cross-functional teams.

Provides guest service while performing retail sales, cash handling, product assembly, stocking, merchandising, gift wrapping, fountain service, cleaning, food safety, and candy-making equipment maintenance. The role requires product knowledge, upselling, reliable availability across nights and weekends, basic math, communication skills, and the ability to work independently in a restaurant and retail environment.

Develops and executes trade marketing plans across modern trade and on-trade channels. Responsibilities include creating point-of-sale materials, coordinating launches, campaigns, tastings, and in-store activations, optimizing promotional costs, analyzing categories and competitors, supporting sales teams, aligning marketing strategies, preparing category plans, and coordinating cross-functional projects with sales, marketing, purchasing, demand, and logistics.

Leads brand portfolio strategy, marketing plans, product innovation, go-to-market execution, budget and P&L management, consumer promotions, and agency collaboration. Partners cross-functionally with sales, customer marketing, insights, and senior leadership to drive profitable brand growth. Manages research, forecasting, SKU rationalization, and new product development while hiring, developing, and leading team members.

Supports commercial finance through financial reporting, variance analysis, forecasting, budgeting, pricing and profitability analysis, financial modeling, business intelligence, and decision support. The role develops dashboards, analyzes performance data, supports reporting automation, and partners with Sales, Marketing, Supply Chain, Retail, and Finance teams in an FMCG environment.

Manages national customer accounts and sales performance, including budgets, distribution targets, trade promotions, forecasting, expenses, and in-store execution. Builds senior customer relationships, leads joint business planning, negotiates with customers, presents business initiatives, manages trade funds, and collaborates cross-functionally to achieve volume and profit objectives. Requires frequent customer interaction, retail outlet observations, and approximately 25% travel, with travel potentially reaching 35%.

Provides analytical and administrative support to wholesale sales teams by managing customer contracts, pricing trackers, sales and inventory reports, trade plans, forecasting, promotional tools, invoice and purchase order tracking, and deduction resolution. Delivers actionable data to support sales budgets, market share, supply chain initiatives, and customer business results. The role may support multiple customers and involves limited customer interaction, occasional travel, and primarily desk-based computer work.

Manage national customer accounts and achieve sales, distribution, trade promotion, forecasting, profitability, and in-store execution objectives. Build senior customer relationships, lead joint business planning, negotiate effectively, prepare customer presentations, manage trade funds, and collaborate cross-functionally on customer initiatives. The role covers accounts generating $10M–$30M in sales and requires approximately 25% average travel, up to 35%.

Manages national customer accounts to achieve sales, distribution, trade promotion, forecasting, profit, and in-store execution goals. Builds senior customer relationships, leads joint business planning, manages trade funds, develops customer presentations, negotiates agreements, and applies category management expertise. Collaborates cross-functionally on customer-driven initiatives and may manage account volumes of $10 million to $30 million.

Leads chocolate production operations across safety, quality, efficiency, sanitation, and continuous improvement. Supervises employees and team leads, ensures production plans and quality programs are followed, monitors line performance and material usage, conducts audits, resolves issues through root cause analysis, and drives Lean/TPM initiatives. Supports SAP reporting, training, investment projects, labor relations, and cross-shift operational leadership in a unionized manufacturing environment.

Stocks products as a priority while also selling premium chocolate and ice cream products in a fast-paced, high-volume retail environment. Provides exceptional customer service, represents the Ghirardelli brand, and supports store operations. Requires reliability, self-direction, strong work ethic, leadership potential, and availability for all shifts, including nights, weekends, and holidays.

A 24-month international graduate program providing marketing experience across two Lindt markets and global headquarters in Switzerland. Responsibilities include marketing strategy, advertising, communications, brand equity, product and packaging development, market research, consumer insights, and data analysis. Candidates must have a master’s degree, at least one year of FMCG marketing experience, international mobility, strong analytical and communication skills, digital and Microsoft Office experience, English fluency, and a driving license.

Supports Tablets & Snacks brand strategy through performance analysis, annual planning, marketing campaign execution, consumer activation, portfolio and pricing recommendations, and innovation projects. Coordinates agencies, internal teams, suppliers, and international stakeholders while managing brand materials, budgets, launch readiness, business cases, and post-launch performance. The role translates market data into recommendations and ensures consistent premium brand execution across touchpoints.

Governs and maintains product, customer, and vendor master data across SAP, Devex, and One World Sync. Develops data standards, governance controls, and standard operating procedures; supports product change projects, integrations, testing, troubleshooting, root cause analysis, and process improvements. Partners with cross-functional teams to ensure data accuracy and integrity, tracks item setup progress, conducts training, and supports compliance with GS1 standards.

Serve as a Lindt brand ambassador in a Copenhagen retail store, delivering premium customer service and product guidance. Recommend products, provide tastings, explain flavors and ingredients, and encourage additional sales while meeting daily sales budgets. Support store operations through restocking, cleaning, and maintaining standards. The role requires a positive, customer-focused team member comfortable serving international visitors and working flexible evening, weekend, and holiday shifts.

Uses syndicated and retailer-specific data to develop category growth plans, support joint business planning, optimize shelf layouts and shopper journeys, identify distribution opportunities, evaluate promotions, and benchmark competitors. Serves as a strategic category consultant to account managers and retail partners, influencing buyers through data-backed recommendations and supporting Lindt’s premium portfolio growth.

Manage Ghirardelli’s national Kroger account, driving sales growth, market share, distribution, trade promotion, forecasting, profitability, and in-store execution. Build senior customer relationships, lead joint business planning, present customer-facing strategies, manage trade funds, and collaborate cross-functionally on customer initiatives. The role requires a Cincinnati-area home office, 10–15% travel, and regular customer and retail outlet engagement.

Manages sales growth and customer relationships across the Kitchener-Waterloo territory for Lindt, Ghirardelli, and Russell Stover products. Responsibilities include executing sales and marketing plans, negotiating retail programs, analyzing store-level and category data, managing pricing and merchandising, resolving customer issues, maintaining account information, and coordinating with merchandisers to achieve sales objectives.

Provides guest service while performing retail and restaurant duties, including cashiering, candy making, merchandise stocking, gift wrapping, fountain service, food preparation, cleaning, cash handling, and product upselling. Maintains product displays, inventory, sanitation, equipment, and fountain supplies according to company standards. Requires availability for nights and weekends, strong communication, basic math, reliability, and the ability to work independently.