Jobs at Lindt & Sprüngli

Manage credit control operations to collect outstanding debt, process and reconcile claims, authorize and review credit limits, oversee month-end AR processes, lead a credit control team, drive SAP improvements, ensure compliance with South African credit legislation, and deliver DSO and cashflow forecasting.

Lead delivery and support of SAP PP and QM across North America: manage projects, enhancements, upgrades, testing, integrations (MES, EWM), end-user support, vendor management, and roadmap/strategy while ensuring processes, configurations, and documentation meet business and technical requirements.

Provide exceptional guest service while performing chocolate and fountain duties including candy making, cashiering, stocking, food safety, merchandising, recipe-based assembly, and maintaining cleanliness and equipment. Handle cash/credit procedures and support upselling and gift-wrap services.

Provide exceptional guest service at a Ghirardelli fountain: prepare and replenish fountain items, maintain cleanliness and food safety, stock supplies, know products and pricing, perform scooping/topper duties, and support semi-table service to maximize guest satisfaction.

Provide exceptional customer service and product knowledge to drive sales targets. Operate POS, manage cash, restock and maintain store cleanliness, monitor product date codes/pricing, escalate issues, comply with quality procedures, and work required shifts including nights, weekends, and holidays. Meet individual sales KPIs and support promotional activities.

Provide exceptional in-store customer service and product knowledge to meet sales goals. Perform cash management, restocking, store maintenance, quality assurance, and follow merchandising and operational procedures. Support marketing programs, escalate issues, and work nights, weekends, and holidays as required.

Deliver exceptional in-store customer service and product knowledge to drive sales. Meet individual and store targets, perform cash/POS transactions, restock and monitor inventory, maintain store cleanliness, follow QA and operational procedures, and handle physical stock. Must work nights, weekends, and holidays and pass background screening.

Provide exceptional customer service and product knowledge to drive in-store sales. Maintain store operational standards including cash management, restocking, date-code monitoring, cleaning, and compliance with QA policies. Meet individual sales goals, support promotional activities, and escalate customer or product issues to management.

Provide exceptional in-store customer service and product knowledge to drive sales. Perform cash management, restocking, store maintenance, and adhere to quality and operational standards. Meet individual sales targets, promote marketing programs, and escalate customer or product issues to management. Work nights, weekends, and holidays as required.

Lead customer planning, promotion optimization, and monthly sales forecasting for major retail accounts. Partner with Sales, Finance, and Category teams to model promotional scenarios, manage TPM accuracy, build dashboards, track POS and KPIs, run competitive analysis, and support RGM process improvements, training, and test-and-learn initiatives to drive profitable revenue growth.

Own and grow the LINDOR and GOLD BUNNY brands through strategy, integrated ATL/BTL/digital campaigns, portfolio and innovation management, cross-functional collaboration with Sales/Trade/Category, performance tracking against KPIs, and ensuring in-store execution and shopper marketing support.

Retail salesperson role focused on selling Lindt products, delivering customer service, and maintaining store presentation. The posting emphasizes employee benefits including meal vouchers, health and dental plans, gym partnerships, profit sharing, private pension, life insurance, and product discounts.

Provide exceptional in-store customer service and product knowledge to meet sales targets. Handle cash management, restocking, date-code monitoring, store maintenance, and quality assurance. Assist customers, escalate issues to management, and participate in promotional selling. Meet physical demands and work nights, weekends, and holidays.

Provide exceptional customer service and product knowledge to drive sales in Lindt Chocolate Shops. Perform cash management, restocking, quality assurance, store maintenance, and follow operational controls. Meet individual sales goals, promote marketing programs, escalate customer/product issues, and work nights, weekends, and holidays.

Support commercial finance functions including monthly forecasting, budgeting, month-end reporting, customer and brand contribution analysis, promotional ROI and pricing in SAP, financial modelling, and cross-functional stakeholder reporting to inform management decisions.

Partner with Operations to manage process order variances, product costing, inventory reconciliation, month-end close, budgeting, and KPI dashboards. Perform variance analysis, support loss eradication and cost-savings initiatives, run cost simulations in SAP, prepare financial presentations for leadership, and provide ad-hoc decision support and analytics for operations and finance stakeholders.

Territory Manager responsible for driving sales and distribution of Lindt brands across assigned Ontario territory. Build customer relationships, execute sales and marketing plans, manage merchandising, pricing, displays and claims, analyze POS/store data to identify opportunities, maintain customer records, and support account negotiations to meet sales objectives.

Provide exceptional in-store customer service and product knowledge to meet sales targets. Perform cash management, restocking, quality control, and store maintenance. Support marketing promotions, escalate issues to management, and comply with operational and safety procedures. Work nights, weekends, and holidays as scheduled.

Coordinate job bidding and bid-training across production areas per the Collective Bargaining Agreement. Lead recruiting, onboarding, and training for temporary and cross-trained employees, maintain training records in HRIS/LMS, build training plans, monitor effectiveness, and support staffing levels. Collaborate with HR and stakeholders, execute plant communications, back up production scheduling, and drive continuous improvement in training and staffing processes.

Provide premium in-store customer service and product knowledge to drive sales. Execute cash management, restocking, store maintenance, and quality assurance. Meet sales KPIs, escalate issues to management, and perform physical tasks including lifting and reaching. Must work nights, weekends, and holidays.