Teams at Lindt & Sprüngli

Leads customer strategy, account planning, commercial negotiations, forecasting, P&L management, trade investment, and profitability growth for major Canadian retail accounts. Builds relationships with customer and internal stakeholders, translates data into actionable recommendations, and partners cross-functionally across marketing, finance, supply chain, and demand planning. Coaches one Key Account Manager and drives disciplined execution against revenue and profitability targets.

Manages multiple complex new product development and product-change projects through the MAGIC process. Creates project plans, timelines, milestones, and risk mitigation strategies; coordinates cross-functional teams; tracks project data and performance metrics in the PLM system; improves processes; and facilitates stakeholder communication to ensure timely decisions and successful business outcomes.

Supports demand forecasting and intercompany supply planning for seasonal and everyday gift products. Responsibilities include analyzing forecast variances, maintaining planning data in SAP, managing intercompany purchase orders, monitoring inventory and supply risks, preparing S&OP and performance reports, and collaborating with international Lindt partners and cross-functional teams. The role also supports budgeting, product launches, seasonal planning, and continuous improvement initiatives.