About Us
At Lindt ‘We Enchant the World with Chocolate’ and this is an amazing opportunity for the right individual to join us and become part of our high performing team.
Our rich and diverse culture embraces change while cherishing our history. At Lindt, we believe that excellence lies within each and every one of our employees. That's why we've created a one-of-a-kind environment where our team members can take risks, challenge the norm, and help build the Lindt brand for generations to come.
With teams of passionate employees, we're always on the lookout for fresh ideas and innovative thinking. We encourage our team to recognise opportunities, get creative, and build strong relationships to Enchant the World with Chocolate.
About The Role
This 12-month opportunity, reporting to the National Category Manager, this is an exciting opportunity to turn insights into commercial opportunities, influence key customers and stakeholders, and strengthen Lindt’s position as a category expert within chocolate confectionery.
Combining shopper and market insights with strong commercial thinking, you will help shape customer strategies, influence retail partners and identify opportunities to drive sustainable category and business growth.
Key Responsibilities
You will:
- Translate Lindt’s ANZ Category Strategy into actionable customer and channel plans.
- Lead and contribute to customer, range, seasonal and event reviews.
- Develop compelling, insight-led category presentations that influence range, space and merchandising decisions.
- Identify customer and category growth opportunities and recommend strategies to unlock them.
- Build trusted relationships with retail partners and strengthen Lindt’s external category credentials.
- Partner with Sales, Marketing, Shopper Marketing and Commercial Finance to embed category thinking across key business processes.
- Develop customer-level fixture visions and recommendations aligned with Lindt’s Visions of Excellence.
- Support the development of category capability, tools and ways of working across the business.
What You Will Bring
You are commercially curious, highly analytical and confident influencing customers and internal stakeholders. You can turn complex information into clear recommendations and know how to balance shopper insight with commercial realities. You will bring:
- Strong experience in a customer-facing Category Management or Sales role within FMCG.
- Proven experience using shopper, consumer and market insights to drive commercial action.
- Experience executing category initiatives and plans with retailers and a strong understanding of the levers that drive category growth.
- Strong analytical, presentation, negotiation and problem-solving capability.
- The confidence to engage, challenge and influence stakeholders at all levels.
- Experience using scan, panel and shopper data, including Circana/IRI and Quantium.
- Exposure to space management tools and principles.
- Strong attention to detail, organisation and communication skills.
- Tertiary qualifications in Commerce, Business or a related discipline will be highly regarded.
What We Can Offer You
- A positive, supportive environment that encourages both career and personal growth, celebrates achievements, and recognises success
- An engaging and creative workplace filled with passionate individuals who value diversity and think differently
- A hybrid working environment - 3 days in the office, 2 days working from home
- A strong focus on maintaining a healthy work life balance
- A paid day off on your birthday
If you are passionate about driving business outcomes and contributing positively to change, whilst building strong relationships with stakeholders apply now.
And yes there are chocolate perks, including the opportunity to enjoy and indulge in some of the finest chocolate in the world!
Skills Required
- Strong experience in customer-facing Category Management or Sales within FMCG
- Experience using shopper, consumer, and market insights to drive commercial action
- Experience executing category initiatives and plans with retailers
- Strong understanding of the levers that drive category growth
- Strong analytical, presentation, negotiation, and problem-solving capabilities
- Confidence engaging, challenging, and influencing stakeholders at all levels
- Experience using scan, panel, and shopper data, including Circana/IRI and Quantium
- Exposure to space management tools and principles
- Strong attention to detail, organization, and communication skills
- Tertiary qualification in Commerce, Business, or a related discipline
What We Do
The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 36 subsidiaries and branch offices, in more than 530 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.2 billion in 2023.
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