At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.
Position Purpose:
The Supply Chain Compliance Intern will help reduce wholesale customer deductions and fines by reviewing all customer infractions, initiating disputes for repayment and supporting process improvements across the Customer Service Department. This includes working with teams such as Order Management, Exceptions Management, Compliance, Supply Chain, and Customer Efficiencies.
The intern will collaborate closely with Customer Service, Finance, Sales, Inventory Control, LSNA, and Customer Logistics teams. A strong analytical mindset is essential to document detailed work instructions, create visual process maps, and identify process gaps or inefficiencies. The goal is to uncover opportunities for cost savings and operational optimization.
What To Expect as a Lindtern:
Our twelve-week Lindternship program offers hands-on experience allowing undergraduate and graduate students to gain practical skills and contribute to projects that directly impact our business. During the summer, interns will be paired with a mentor, attend professional career development workshops/sessions and attend networking events to meet additional team members.
Essential Job Functions & Responsibilities:
Compliance Reporting and Analysis
· Enhance and refine existing reporting systems to improve accuracy and efficiency.
· Analyze customer and logistics performance trends to identify areas for improvement and opportunities for optimization.
· Develop and implement corrective action plans to address identified issues.
· Foster collaboration with internal and external cross-functional teams to ensure alignment, secure buy-in, and drive process adoption.
Automation Opportunities for Core Business Processes
· Partner with the business intelligence and reporting teams to understand recurring business tasks and reporting requirements.
· Identify and prioritize areas where automation can streamline operations and improve efficiency.
· Implement automated solutions and transition them seamlessly into production environments.
Optimization of Existing Business Reporting
· Evaluate current reporting frameworks and associated datasets to ensure alignment with evolving business needs, catering to both frontline and executive audiences.
· Work closely with operational teams to identify reporting gaps and develop tailored solutions to address these needs effectively.
· Establish processes to continually assess and refine reporting outputs to maintain relevance and utility.
Qualifications & Requirements:
Experience:
· Prior internship and/or Project focused process and results oriented positions
· Demonstrated proficiency with a computer and with MS software
Skills & Knowledge:
· A basic understanding of supply chain operations
· Strong computer skills preferably with Microsoft applications (Word, Excel, and PowerPoint) required
· Must be capable of multi-tasking while keeping attention to detail
· Strong analytical skills
· Demonstrated ability to work on teams and collaborate effectively
· Demonstrated ability to complete projects on schedule following established procedures
Education:
· Be a Junior or Senior enrolled in an accredited University Degree Program - Preferably with a focus on Logistics or Supply Chain
Other Requirements:
· Ability to foster and maintain solid professional relationships internally and externally
· Excellent and effective written and verbal communication skills
· Self-motivated with a desire to learn
Total Rewards:
Compensation Range: $20 an hour
Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas.
Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job-related skills, knowledge, and experience as well as market conditions. A bonus and/or long-term incentive may be included as part of this compensation package.
Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law. Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.
If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt
Skills Required
- Be a junior or senior enrolled in an accredited university degree program
- Basic understanding of supply chain operations
- Strong computer skills, including Microsoft Word, Excel, and PowerPoint
- Strong analytical skills
- Ability to multitask while maintaining attention to detail
- Ability to work collaboratively on teams
- Ability to complete projects on schedule and follow established procedures
- Excellent written and verbal communication skills
- Ability to foster and maintain professional relationships internally and externally
- Self-motivated with a desire to learn
- Prior internship or project-focused process and results-oriented experience
- Preference for a logistics or supply chain academic focus
- Current authorization to work full-time in the United States without visa sponsorship
- Successful completion of a background screening
- Drug screening, if required
What We Do
The Lindt & Sprüngli Group - premium chocolate for more than 175 years Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate, offering a large selection of products in more than 120 countries around the world. During 175 years of Lindt & Sprüngli's existence, it has become known as one of the most innovative and creative companies making premium chocolate. The beginnings of Lindt & Sprüngli are in 1845, when father and son for the first time manufactured solid chocolate in their small confectionery Sprüngli & Son, at that time yet a partnership. Since then, the company has gone through many different eras, but the entrepreneurial spirit and passion for making chocolate that drove both the Sprüngli family as well as Rodolphe Lindt, when he invented the first truly melting chocolate and later on sold his business to Sprüngli, are still alive. Today, quality chocolate products by Lindt & Sprüngli are made at 12 own production sites in Europe and the USA. They are distributed by 36 subsidiaries and branch offices, in more than 530 own stores, and also via a comprehensive network of more than 100 independent distributors around the globe. With more than 14,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.2 billion in 2023.
