Search the 16 jobs at Lincoln IT

The Application Support Engineer provides tier 1 and tier 2 support for collaboration tools, including Office 365, Zoom, and Box. Responsibilities include troubleshooting issues, configuring collaboration platforms, managing user accounts, and assisting with virtual events. This role requires strong communication and problem-solving skills and aims to improve productivity and efficiency through technology.

The Exchange Support Professional provides level 2 and 3 support for users experiencing messaging issues in a hybrid Exchange O365 environment. Responsibilities include troubleshooting, documentation, collaborating with technical teams, and recommending process improvements to enhance user interface efficiency.

The Developer will engage in ETL processes, develop using C#, Python, and Javascript, and design server/client side applications using REST APIs. The role includes processing requests from internal ticketing systems and requires strong verbal and technical documentation skills.

The Tier II Support Engineer will provide phone support and remote assistance for workstation issues, troubleshoot various system problems, install new software and upgrades, and provide onsite support to clients. This role requires excellent communication skills and extensive IT support experience.

The Level 1 Field Support Tech will provide on-site and remote technical support for Microsoft desktop PCs, resolving end-user issues, troubleshooting hardware problems, installing and upgrading software, and providing helpdesk support across various client technologies.

The Technical Writer will create and design technical documents such as manuals and reports, ensuring they are clear and simple. They will collaborate closely with engineers and graphic designers to document software processes and produce visuals that enhance user understanding.

The Entry-Level NOC Engineer will monitor network alerts, respond to incidents, and escalate issues to senior engineers. The role includes communicating with ISPs, managing data backups, logging incidents, performing basic troubleshooting, and contributing to documentation. Ideal for candidates eager to kickstart their IT career.

As a Level I/II Network Voice/Field Engineer, you will provide remote and onsite support, troubleshoot and resolve network device issues, install new software, and maintain various hardware and network components. The role involves working with various Cisco devices, networking protocols, and telephony systems to ensure positive customer experiences.

The Sales Operations Associate provides administrative and reporting support to the sales team, managing customer accounts, processing orders, handling customer inquiries, and collaborating across departments to ensure timely product delivery and sales assistance.

The Senior Systems Administrator will design, implement, and manage the enterprise-level Hyper-V infrastructure, ensuring high availability and scalability for critical applications. Responsibilities include deploying and maintaining Hyper-V clusters, optimizing performance, implementing disaster recovery solutions, and providing mentorship to junior staff.

As a NOC Engineer, you will ensure stability and performance of client networks by monitoring systems, diagnosing issues, and collaborating with teams for exceptional support. You'll participate in incident response, maintain documentation, and contribute to process improvements.

The role involves presenting, demonstrating, and closing technology solutions and services, primarily targeting new accounts across various business sizes. The candidate will provide pre-sales support and collaborate with manufacturers to design cost-effective IT solutions.

The Help Desk/MAC Engineer will provide Level I/II support for MAC and PC environments, including troubleshooting, installations, and resolving end-user issues. Responsibilities include phone support, remote remediation, onsite installations, and help desk assistance in a varied technology landscape.

The Sr. Linux Administrator/Ansible Consultant will manage Linux systems, perform server maintenance, and automation. The role involves DevOps skills including working with AWS, container orchestration using Docker and Kubernetes, and scripting with Bash and KSH. Candidates should also be knowledgeable in various web technologies and have experience with tools like Ansible and Jenkins for continuous integration.

The role involves developing and deploying web-based applications using .NET technologies. Responsibilities include writing efficient SQL queries, creating rich-client web applications with JavaScript and jQuery, and collaborating with teams to resolve technical issues in a fast-paced environment. A background in healthcare is preferred but not mandatory.

The Desktop Support Engineer will be responsible for imaging, configuring laptops and desktops, deploying Apple devices, troubleshooting software issues, installing applications, and managing user access in a fast-paced environment. The role requires strong analytical and communication skills to collaborate with teams and support staff at all levels.