Desktop Support Engineer
Company Overview
Founded in 1997, LincolnIT is a growing custom IT solution provider, servicing the New York Metropolitan area. We value our employees and invest in their careers, development and growth. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
Desktop Support Engineer
Lincoln IT has an immediate need for an individual with 3-5 years of IT related experience. Experience in some networking is preferred but not required.
Required Skills
- Self-starter who takes initiative every day
- Ability to work without supervision
- Ability to work in a fast-paced environment
- Excellent written and verbal skills
- Follow company guidelines
- Must be detail oriented and well-organized individual
- Exceptional at being a team player
- A strong belief in ethical business principles
Responsibilities, Skills and Experience:
- Image and configure laptops and Desktop
- Proficient in Windows and MAC devices
- Configure and deploy Apple IPADS and IPhones
- Setup Video Conferencing and Whiteboard meetings
- Troubleshoot Outlook, active directory, create new hires, terminations
- Install applications as requested by the business
- Installed and Configured VPN for home users’ laptops
- Proficient in using ITSM tool and understanding SLA’s depending on Critical-Low driven by the business
- Collaborate with team to effectively coordinate project efforts, incorporating new ideas and identifying areas of weakness and improvements
- Outstanding analytical, troubleshooting, and problem-solving abilities
- Excellent communication skills; interact with staff, management, and clients at all levels
- Proactive, organized, and well-trained professional and multi-tasked with solid work ethic and willingness to learn
Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.
Top Skills
What We Do
Lincoln Computer Services is a professional and managed services provider with a commitment to deliver cutting-edge technology solutions to business enterprises in the New York metropolitan area. Our mission is to make your IT infrastructure an asset for your business by eliminating complexity and helping to maximize return on technology investment.
Founded in 1998 as a systems integration consulting firm, Lincoln has evolved into a recognized IT business consultancy with a wide-reaching solution focus. Our success has been largely attributed to our ability to constantly adapt to the changing business, fiscal and technology requirements of our customers and to respond quickly to the key forces which have shaped our industry. In an effort to meet the growing demands of our client base while simultaneously focusing on on-going cost reduction, we shifted our strategy to include best-of-breed technology partnerships; expanding our solution focus and vastly enhancing our traditional systems integration business.
Our sales and technical engineering staff design, source, configure, implement, and support innovative IT solutions. We enable businesses to utilize critical resources for business growth, while we keep your network up and running at optimal performance. Lincoln’s team of certified engineers is proficient in providing the highest level of support, including: Cloud Computing, Business Continuity, Disaster Recovery, Managed IT Services and Professional IT Services. The breadth and depth of our offering is what differentiates us in the marketplace.
