Jobs at Lifted, an Upwork Company

Conduct market research, identify and qualify sales prospects, manage Salesforce records, and analyze post-event campaign data. Prepare reports on lead progress, market findings, and campaign performance while collaborating with digital marketing and communications teams to improve outreach and pipeline development.

Build and maintain API and Azure SQL data pipelines, create Power BI and analytics dashboards, implement website and campaign tracking, perform data quality checks, troubleshoot reporting issues, and deliver actionable insights. The role supports digital communications and marketing initiatives through web, campaign, and platform analytics, while collaborating with stakeholders and supporting basic machine learning use cases for campaign optimization.

Support campaign lifecycle execution including planning, project-management, event and gated-content execution, Marketo lead uploads, reporting and data hygiene. Act as local champion for global marketing tools, liaise with stakeholders, and assist Project Execution Leads with delivery, PO support, and analytics coordination.

Owns the design, development, deployment, administration, and continuous improvement of production AI agents, workflows, search, integrations, and enterprise AI platforms. Builds secure API, MCP, retrieval, identity, and data connector integrations while ensuring permissions, governance, safety, reliability, and performance. Leads technical standards, architecture reviews, troubleshooting, mentoring, platform optimization, and senior escalations without direct reports.

Conduct mixed-method UX research for enterprise employee-experience, internal-tooling, and AI-enabled self-service initiatives. Independently scope studies, recruit participants, moderate research, analyze findings, and deliver decision-ready recommendations. Apply jobs-to-be-done frameworks, evaluate trust and adoption barriers, partner with cross-functional stakeholders, and maintain traceable research artifacts and repositories. The role is a remote, full-time LATAM contract focused on improving productivity, support experiences, and enterprise workflows.

Provide Tier 2 Microsoft 365 administration and escalation support, monitor and coordinate DFM tickets, assess resolution quality, implement technical/process improvements, train and onboard SMEs and ambassadors, and participate in candidate screenings. Deliverables are ticket resolutions measured weekly.

Provide Tier 2 Microsoft 365 administration and escalation support for IT tickets (DFM), assess ticket resolution quality, implement technical/process improvements, train and onboard SMEs, and assist with candidate screening and knowledge sharing to improve support outcomes.

Lead shift-based M365 support teams to meet SLAs: manage daily operations, escalations, ticket auditing, performance evaluations, coaching, candidate screening, and coordinate with Microsoft Operations and Upwork to improve service delivery.

Lead shift-based Microsoft 365 support operations: manage agents, meet SLAs, audit tickets for quality, handle escalations, coach and evaluate staff, screen candidates, liaise with Microsoft and Upwork, and recommend process improvements.

Design, develop, and maintain PHP web applications and RESTful microservices; architect and deploy cloud solutions on Azure; optimize performance, implement security best practices, run CI/CD, perform code reviews, monitor and troubleshoot production systems, and integrate third-party APIs.

Design, develop, and maintain PHP web applications and RESTful microservices. Architect and deploy Azure cloud solutions, implement CI/CD, optimize performance, ensure security, perform code reviews, monitor production, and integrate third-party systems.

Coordinate end-to-end participant recruitment for B2B UX studies, manage scheduling, NDAs, incentives, and multiple recruiting workflows. Maintain and migrate research repository (Google to Dovetail), support thematic analysis, vendor procurement, budget tracking, compliance coordination, and improve research operations processes and resources.

Lead creative vision, concept development, and brand expression across campaigns and channels. Direct multidisciplinary teams, guide visual execution, ensure brand consistency, review and approve creative work, develop storyboards and visual concepts, support photo and video shoots, present creative direction, and mentor talent while partnering with marketing, product, and leadership teams.

Lead enterprise-scale technical programs supporting application security and engineering operations. Coordinate cross-functional stakeholders, PMO governance, operating cadences, risks, dependencies, milestones, documentation, and executive reporting. Use SQL or IQL to analyze program health, validate results, identify trends, and support decisions. Investigate ambiguous problems independently, drive change initiatives, resolve blockers, clarify ownership, and deliver outcomes across engineering and security teams.

Support the health, stability, configuration, and production operations of a large Workday environment. Troubleshoot Core HCM configuration, business processes, security, worker lifecycle processes, integrations, and data issues. Maintain Workday Help and contingent workforce functionality, including VNDLY connections. Perform root-cause analysis, implement sustainable fixes, support release readiness, and collaborate with functional, integration, HR, finance, procurement, and product stakeholders.

Build and maintain Python backend applications, production services, and data pipelines integrating machine learning outputs with user data. Work with MySQL, PostgreSQL, Snowflake, and Databricks; write unit tests; follow CI/CD and version-control practices; and provide basic HTML and React support. Collaborate with engineering and cross-functional teams remotely during U.S. EST/CST hours.

Lead creative vision, concept development, brand expression, and visual direction across campaigns and channels. Direct multidisciplinary teams, approve creative work, shape brand identity, develop storyboards and creative territories, guide visual execution, and ensure brand consistency and quality. Partner with marketing, product, leadership, and regional creative teams while mentoring talent and presenting creative concepts. Provide art direction for photo and video shoots and make final creative decisions.

Design, build, and maintain scalable backend microservices on GCP using Node.js, TypeScript, and Go. Modernize existing systems, improve performance and reliability, integrate cloud-native middleware, and collaborate directly with client stakeholders to deliver technical solutions.

Manage creative production from scope through delivery, including budgets, timelines, shoots, crews, vendors, logistics, stakeholders, and on-set operations. Edit and finish video, audio, and motion assets through color correction, sound mixing, stabilization, retiming, and asset assembly. Maintain file organization, version control, technical quality, master deliverables, and platform-ready distribution assets.

Manage creative intake, scoping, scheduling, resourcing, and end-to-end workflows. Track timelines, deliverables, reviews, feedback, risks, and cross-functional alignment. Oversee studio operations, traffic management, creative routing, team capacity, SLAs, documentation, and workflow tools. Manage digital asset ingestion, metadata, permissions, asset libraries, DAM governance, archival systems, rights compliance, and taxonomy optimization while supporting creative teams with asset access and retrieval.