Project Manager

Posted 3 Hours Ago
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Santa Clara, CA, USA
In-Office
Senior level
Enterprise Web • HR Tech • Professional Services • Software
The Role
Lead multiple cross-functional projects from planning through closeout across HR, People Operations, and business operations. Define scopes, milestones, dependencies, and success criteria; identify risks and obstacles; coordinate stakeholders; maintain project documentation; standardize workflows, policies, templates, and onboarding processes; facilitate meetings; track deliverables; provide leadership updates; and ensure successful implementation and ownership.
Summary Generated by Built In
Company Description

A highly dynamic, purpose-driven Single Family Office is seeking an experienced Project Manager to lead cross-functional initiatives across HR, People Operations, and business operations. The ideal candidate has a strong background in project management, process improvement, stakeholder coordination, and organizational development, with the ability to independently manage projects from planning through implementation and completion. This role requires exceptional organizational skills, sound judgment, discretion, and a commitment to operational excellence.

Job Description

  •  
  • Lead multiple cross-functional projects from initial planning and scope definition through implementation and closeout.
  • Assess existing projects, identify gaps and obstacles, and develop actionable plans to restore progress and achieve objectives.
  • Define project goals, deliverables, milestones, timelines, responsibilities, dependencies, and success criteria.
  • Develop and improve onboarding and training processes for Project Managers to support efficient integration and independent project execution.
  • Coordinate the review, standardization, implementation, and ongoing maintenance of company policies, agreements, and templates.
  • Collaborate with HR, People Operations, Technology, Finance, Legal, Operations, and other stakeholders to ensure projects remain on track.
  • Facilitate meetings, document decisions, assign action items, and proactively follow up on outstanding tasks and deadlines.
  • Identify project risks, resource constraints, competing priorities, and dependencies, escalating issues when necessary.
  • Maintain accurate project plans, status reports, meeting notes, decision records, and supporting documentation.
  • Establish centralized documentation systems, standardized templates, checklists, and workflows to improve consistency and efficiency.
  • Monitor project outcomes, coordinate implementation, confirm ongoing ownership, and document lessons learned.
  • Provide leadership with concise updates on project progress, milestones, risks, resource requirements, and decisions requiring attention.
  • Maintain professionalism, confidentiality, and discretion when handling sensitive business, employee, and organizational information.
  •  

Qualifications

  •  
  • 5–8+ years of progressive experience in project management, program management, project operations, or a related field.
  • PMP certification or a comparable recognized project-management certification is required.
  • Proven ability to independently lead multiple concurrent projects and deliver results within established timelines.
  • Strong experience in project planning, scope management, resource allocation, risk management, stakeholder coordination, and project closeout.
  • Experience managing HR, People Operations, business operations, process improvement, or similar organizational initiatives is strongly preferred.
  • Experience developing onboarding programs, training processes, operational workflows, and supporting documentation is preferred.
  • Familiarity with policy reviews, agreement standardization, compliance-related projects, or document-management initiatives is a plus.
  • Excellent written and verbal communication, meeting facilitation, problem-solving, and organizational skills.
  • Ability to assess existing projects, identify gaps, establish clear priorities, and drive outstanding deliverables to completion.
  • Sound judgment and the ability to determine when issues require specialist expertise or leadership approval.
  • Experience using project-management and collaboration platforms; familiarity with Teamwork or comparable tools is preferred.
  • Ability to establish effective processes without unnecessary complexity and adapt to changing business priorities.
  • High standards of professionalism, discretion, confidentiality, accountability, and attention to detail.
  • Experience in a family office, professional services, consulting, startup, or similarly dynamic environment is a plus.
  • Must be authorized to work in the United States.
  • Ability to work effectively in a fast-paced environment, manage multiple deadlines, and collaborate with stakeholders across different functions.
  • Ability to work at a computer for 8+ hours per day, with prolonged periods of sitting or standing.
  • Occasional availability outside standard business hours may be required based on project or business needs.
  •  

Additional Information

  •  
  • Hybrid remote/onsite position based in Santa Monica, California.
  • Contract-to-hire opportunity.
  • Relocation expenses are not provided.
  • Must be authorized to work in the United States.
  • Equal Opportunity Employer committed to maintaining an inclusive, respectful, and nondiscriminatory workplace.
  • Reasonable accommodations are available for qualified individuals with disabilities and for religious beliefs and practices, in accordance with applicable law.
  •  

Skills Required

  • 5-8+ years of progressive experience in project management, program management, project operations, or a related field
  • PMP certification or a comparable recognized project-management certification
  • Ability to independently lead multiple concurrent projects and deliver results within established timelines
  • Experience in project planning, scope management, resource allocation, risk management, stakeholder coordination, and project closeout
  • Excellent written and verbal communication, meeting facilitation, problem-solving, and organizational skills
  • Ability to assess projects, identify gaps, establish priorities, and drive deliverables to completion
  • Sound judgment and ability to determine when issues require specialist expertise or leadership approval
  • Ability to establish effective processes and adapt to changing business priorities
  • Professionalism, discretion, confidentiality, accountability, and attention to detail
  • Experience managing HR, People Operations, business operations, process improvement, or similar organizational initiatives
  • Experience developing onboarding programs, training processes, operational workflows, and supporting documentation
  • Familiarity with policy reviews, agreement standardization, compliance-related projects, or document-management initiatives
  • Experience using project-management and collaboration platforms; Teamwork or comparable tools preferred
  • Experience in a family office, professional services, consulting, startup, or similarly dynamic environment
  • Authorization to work in the United States
  • Ability to work effectively in a fast-paced environment, manage multiple deadlines, and collaborate across functions
  • Ability to work at a computer for 8+ hours per day, with prolonged sitting or standing
  • Occasional availability outside standard business hours based on project or business needs
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The Company
HQ: San Francisco, CA
283 Employees
Year Founded: 2025

What We Do

Lifted, an Upwork Company, is a B2B SaaS platform that helps enterprise organizations source, contract, manage, and pay contingent talent globally and compliantly. It supports multiple engagement models, including independent contractors, staff augmentation, and employer-of-record, while integrating with MSPs and VMSs to provide centralized visibility, spend control, and audit-ready compliance, delivering a white-labeled talent experience for hiring managers and contingent workforce programs.

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