Jobs at Lifespace Communities, Inc.

Welcomes and assists residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, paging notifications, informational updates, minor financial transactions, and front-entry procedures. Performs administrative tasks and maintains a professional reception area. No prior experience is required, but candidates must follow written and oral instructions and be willing to learn.

Supports the sales team by generating and following up with leads, answering inquiries, conducting telemarketing and sales presentations, welcoming prospective residents, coordinating tours and events, maintaining accurate lead records, assisting with marketing plans, and monitoring advertising effectiveness.

Supports recruiting, candidate coordination, offers, pre-employment requirements, onboarding, and orientation. Serves as an HR resource for employees regarding benefits, leave, policies, timekeeping, and HR systems. Helps organize hiring events, build community talent relationships, support employee engagement and communications, and contribute to retention, culture initiatives, HR projects, and daily operations.

Maintains team member schedules and assignments, adjusts staffing for census changes, regulatory requirements, absences, and shift vacancies, and updates scheduling and timekeeping systems. Tracks attendance, time-off requests, schedule changes, overtime, and staffing levels while ensuring hours remain within budget. Completes staffing and overtime reports and communicates updates to designated leads.

Maintains team member schedules and assignments, adjusts staffing for census changes, regulatory requirements, and absences, and fills vacancies while monitoring overtime. Updates scheduling and timekeeping systems, tracks attendance and time-off requests, ensures staffing levels remain within budget, and prepares overtime and related reports.

Leads enterprise resident, family, prospect, and team-member experience strategy across senior living communities. Translates strategy into standards, playbooks, training, leader routines, scorecards, and measurable improvements. Partners cross-functionally with operations, sales, marketing, HR, clinical, culinary, and technology teams to improve service, referrals, conversion, reputation, occupancy, and loyalty. Requires progressive leadership experience, multi-location transformation expertise, strong executive influence, data-driven improvement skills, and regular travel.

Manage general ledger accounting, journal entries, reconciliations, month-end close, and financial reporting for assigned communities. Provide guidance and training to community accountants, support budgeting, forecasting, audits, and financial analysis, and strengthen accounting processes, controls, and best practices through cross-functional collaboration.

Lead sales and occupancy performance for a continuing care retirement community. Develop sales and marketing strategies, coach the sales team, improve funnel conversions, achieve revenue and move-in goals, analyze market and competitive trends, build relationships with prospective residents and referral partners, and collaborate with marketing to optimize lead generation and customer experience.

Greets residents, guests, and team members; manages visitor sign-in, phone calls, messages, mail, deliveries, and resident communications. Performs minor financial transactions, administrative tasks, severe-weather notifications, and front-entry setup and closing procedures. Requires courteous customer service, the ability to follow written and oral instructions, and willingness to learn; no prior experience is required.

Lead HR operations for a senior living community, ensuring compliance with laws, managing recruitment/onboarding, employee relations, leave and workers' comp administration, budgeting for HR, and representing the community with enforcement agencies and legal partners.

Lead regional occupancy growth across multiple senior living communities by developing sales strategies, coaching Community Sales Directors, leveraging CRM and analytics, partnering with community leadership and marketing, and optimizing pricing and market positioning to drive revenue and resident satisfaction.