Jobs at LevelUp (levelup.support)

Analyze and report SaaS revenue metrics including ARR, MRR, churn, and retention. Build and maintain dashboards, reconcile data across Salesforce, NetSuite, Stripe, and BigQuery, troubleshoot data-quality issues, support forecasting and transformation projects, and translate complex financial findings into actionable insights for leadership and cross-functional teams.

Provide Tier 1 administrator-level support for Salesforce and NetSuite, troubleshooting configurations, workflows, permissions, and access issues. Support internal sales and operations teams through Slack and Zendesk, diagnose application errors, escalate complex bugs to technical and business teams, and maintain system documentation and support processes. The role is fully remote, follows US Central Time, requires schedule flexibility, and supports afternoon or night shifts.

The Inside Sales Representative will manage high-volume inbound chat, email, and phone inquiries from existing B2B SaaS customers. Responsibilities include explaining packages and pricing, converting free or trial users to paid plans, closing transactions, identifying enterprise opportunities, maintaining accurate CRM records, handling escalations, and executing usage-triggered outbound campaigns. The role requires meeting response-time, conversion, deal-cycle, CSAT, and sales KPIs while working fixed shifts covering North American and European business hours.

Senior Accountant responsible for accruals, month-end and year-end close, audit support, financial statement preparation, stock option roll forwards, and revenue-related accounting. The role requires investigating discrepancies, tracing balances through complex Excel workbooks, reviewing purchase orders and contracts, and working independently for a US-based company during a six-month contract.

Executes regional marketing campaigns across landing pages, email programs, events, webinars, UTM tracking, registration flows, and reporting. Manages regional Martech requests, platform triage, user access, seat allocations, and website updates in Webflow and Salesforce. Builds Salesforce automations, flows, and reporting dashboards while coordinating with global and regional marketing teams. The role is fully remote but requires flexibility for Philippine night-shift hours.