Jobs at LevelUp (levelup.support)

Own marketing strategy for a portfolio of B2B clients, designing integrated demand-generation programs across paid, organic, content, email, SEO, events, and websites. Lead client workshops, direct specialist teams, analyze campaign performance, optimize conversion journeys, and connect marketing activity to pipeline and revenue. Collaborate on HubSpot automation and CRM workflows while integrating AI into planning and optimization. This is a fully remote position.

Lead end-to-end HubSpot implementations, including discovery, solution architecture, complex custom development, integrations, data migrations, testing, training, and go-live. Serve as the primary technical client liaison, manage scope and expectations, support pre-sales scoping, and review junior team members’ work. The role requires advanced expertise across Marketing, Sales, and Data Hubs, AI features, automation, APIs, middleware, documentation, and client-facing technical workshops.

Manage high-volume customer renewals, contract administration, downgrades, billing inquiries, escalations, and CRM data integrity. Partner with Customer Success Managers to support retention and customer engagement, facilitate calls, improve renewal workflows, and meet revenue-retention and execution KPIs. The role is fully remote with a fixed overnight schedule aligned to North America Central Time.

Supports a founder by managing complex scheduling, proposals, invoices, payments, hiring coordination, project tracking, training logistics, presentation decks, and task-management systems. The role requires proactive follow-up, independent judgment, calendar optimization, polished written communication, and the ability to build operational processes from scratch. The assistant works during US business hours and coordinates across time zones.

Analyze and report SaaS revenue metrics including ARR, MRR, churn, and retention. Build and maintain dashboards, reconcile data across Salesforce, NetSuite, Stripe, and BigQuery, troubleshoot data-quality issues, support forecasting and transformation projects, and translate complex financial findings into actionable insights for leadership and cross-functional teams.

Provide Tier 1 administrator-level support for Salesforce and NetSuite, troubleshooting configurations, workflows, permissions, and access issues. Support internal sales and operations teams through Slack and Zendesk, diagnose application errors, escalate complex bugs to technical and business teams, and maintain system documentation and support processes. The role is fully remote, follows US Central Time, requires schedule flexibility, and supports afternoon or night shifts.

The Inside Sales Representative will manage high-volume inbound chat, email, and phone inquiries from existing B2B SaaS customers. Responsibilities include explaining packages and pricing, converting free or trial users to paid plans, closing transactions, identifying enterprise opportunities, maintaining accurate CRM records, handling escalations, and executing usage-triggered outbound campaigns. The role requires meeting response-time, conversion, deal-cycle, CSAT, and sales KPIs while working fixed shifts covering North American and European business hours.

Executes regional marketing campaigns across landing pages, email programs, events, webinars, UTM tracking, registration flows, and reporting. Manages regional Martech requests, platform triage, user access, seat allocations, and website updates in Webflow and Salesforce. Builds Salesforce automations, flows, and reporting dashboards while coordinating with global and regional marketing teams. The role is fully remote but requires flexibility for Philippine night-shift hours.