Teams at LevelUp (levelup.support)

Develop and maintain production web applications using Next.js, React, JavaScript, and TypeScript. Translate designs into responsive interfaces, build secure API and platform integrations, deploy and operate applications in Azure, write automated tests, conduct code reviews, troubleshoot production issues, and document technical decisions. The role requires close collaboration with product, operations, consultants, and stakeholders while protecting sensitive HR and payroll data.

Analyze and report SaaS revenue metrics including ARR, MRR, churn, and retention. Build and maintain dashboards, reconcile data across Salesforce, NetSuite, Stripe, and BigQuery, troubleshoot data-quality issues, support forecasting and transformation projects, and translate complex financial findings into actionable insights for leadership and cross-functional teams.

Provide Tier 1 administrator-level support for Salesforce and NetSuite, troubleshooting configurations, workflows, permissions, and access issues. Support internal sales and operations teams through Slack and Zendesk, diagnose application errors, escalate complex bugs to technical and business teams, and maintain system documentation and support processes. The role is fully remote, follows US Central Time, requires schedule flexibility, and supports afternoon or night shifts.