Jobs at Levelpath

Own the product lifecycle from discovery through deployment by understanding customer pain points, prioritizing enhancements, collaborating with engineering, testing releases, and supporting demos. The role is onsite in New York City, works closely with leadership and customer teams, and includes occasional travel to Europe. Candidates need 4+ years of product management experience, enterprise customer understanding, strong communication, relationship management, and organizational skills.

Senior UX Product Designer responsible for researching customer needs and designing simple, elegant experiences for web and mobile products. The role includes creating user flows, prototypes, high-fidelity designs, engineering-ready documentation, usability standards, and design-system contributions. The designer will collaborate closely with product managers, engineers, customers, and design leadership while validating assumptions and iterating based on feedback.

Own the product lifecycle from customer discovery through execution and deployment. Gather user insights from customer meetings, implementations, support tickets, and product usage; translate them into prioritized enhancements; and collaborate with engineering to deliver features. Support product testing and prospect demos as needed. This onsite San Francisco role includes occasional travel to Europe and requires strong enterprise customer understanding, communication, relationship management, and organizational skills.

Support B2B SaaS customers by resolving issues, answering support tickets, creating documentation and playbooks, reporting product bugs, and driving adoption and satisfaction. Partner with Product, Engineering, and executives to improve customer processes, systems, and experiences while monitoring user friction and customer health.

Own Levelpath’s product positioning, messaging, competitive intelligence, and go-to-market strategy for product launches. Develop market-facing content, battlecards, customer use cases, and analyst relationships while partnering closely with Product, Sales, Marketing, and Customer Success. Use market research, win/loss analysis, customer insights, and product usage data to influence roadmap decisions and improve how the product is understood and sold.

Configure and improve AI agents for enterprise procurement workflows. Translate customer requirements into prompts, rules, and configurations; test edge cases; investigate unexpected AI behavior; and refine solutions. Work directly with customers to clarify needs, build reusable templates, and share insights with product and engineering teams. The role emphasizes precise writing, problem-solving, technical curiosity, rapid learning, and ownership rather than prior software engineering or AI experience.

Own full-cycle recruiting for critical, primarily go-to-market roles; build proactive candidate pipelines, advise hiring managers and executives, manage agencies, and deliver structured, equitable interview processes. Maintain recruiting systems and data, forecast hiring progress, coordinate candidate logistics, mentor junior recruiting staff, and contribute to employer brand, referrals, and talent communities.

Own full-cycle recruiting for critical go-to-market and cross-functional roles, including sourcing passive candidates, advising executives, managing interview processes, and delivering a strong candidate experience. Maintain the recruiting technology stack and ATS data, use analytics to forecast hiring progress, manage agencies, coordinate searches, mentor junior recruiting staff, and support employer brand, referrals, and talent communities.

Support pre-sales, customer onboarding, and implementation for an AI procurement platform. Build customer relationships, develop documentation and best practices, optimize Salesforce and Zendesk processes, support adoption and customer health, identify new solution opportunities, and relay customer feedback to product and engineering teams. The role requires enterprise B2B SaaS experience, strong communication, process improvement, stakeholder management, and occasional customer travel.

Own onboarding and implementation for enterprise customers, support pre-sales demos, build processes and documentation (Zendesk & Salesforce), drive adoption and customer health metrics, gather product feedback, and collaborate with sales, product, and engineering to deliver scalable procurement solutions.

Serve as a customer-facing implementation consultant to onboard and scale Levelpath for enterprise clients. Advise on implementations, build processes and documentation, drive adoption and customer health, partner with sales, product, and engineering to deliver value and product feedback.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.

Drive enterprise revenue by managing the full sales lifecycle, including prospecting, discovery, product demonstrations, proposals, negotiations, closing, forecasting, and customer relationship development. Build trusted relationships with stakeholders and executive decision-makers, consistently achieve quota, represent customer needs in product development, and collaborate with solution consultants, product, engineering, and support teams. The role requires enterprise B2B SaaS closing experience and travel availability.

Lead product enablement for Levelpath’s go-to-market organization. Train AEs, solution consultants, support teams, partners, and customers through live sessions, self-paced content, certifications, onboarding, webinars, and events. Translate product releases into demo-ready workflows, maintain demo environments and data, support academy programs, and gather field feedback for Product. The role requires strong product expertise, presentation skills, enablement-program experience, and the ability to work from the New York City office.

Leads product enablement for Levelpath’s go-to-market organization. Designs and delivers product training, onboarding, certifications, release showcases, demo workflows, webinars, and customer or partner education programs. Translates product releases into field-ready messaging and demonstrations, partners with Product to relay market feedback, and supports AEs, solutions consultants, support teams, partners, and customers. The role is based in the San Francisco office and may grow into team leadership.

Sell Levelpath’s AI procurement platform to enterprise customers end-to-end: prospecting, discovery, demos, proposals, negotiation, and closing. Build relationships with stakeholders, drive forecasts and pipeline, collaborate with product and customer success, and help scale go-to-market processes.

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.