Jobs at Levelpath

Lead enterprise customer evaluations through discovery, tailored demonstrations, workshops, proof-of-concepts, and pilots. Configure SaaS workflows, document requirements and success criteria, coordinate stakeholders, support RFPs and RFIs, and partner with Product and Engineering on architecture, integrations, data flows, and security questions. The role also manages customer expectations, communicates business value, provides implementation handoff documentation, and shares customer feedback to influence the product roadmap.

Lead enterprise customer evaluations through discovery, tailored demonstrations, workshops, proofs of concept, and pilots. Configure complex SaaS workflows, define success criteria, coordinate stakeholders, support RFPs and RFIs, and communicate technical solutions across Procurement, Finance, Legal, and IT audiences. Partner with GTM, Product, and Engineering while documenting requirements and customer commitments for implementation handoff. Provide customer feedback to influence product improvements and help scale repeatable presales processes.

Lead enterprise customer evaluations through discovery, tailored demos, workshops, proof-of-concepts, and pilots. Configure complex SaaS workflows, document requirements, coordinate stakeholders, support RFPs and RFIs, and partner with Product and Engineering on technical questions. The role requires strong consultative communication, storytelling, project management, and cross-functional collaboration across Procurement, Finance, Legal, and IT audiences.

The Sales Engineer leads technical discussions for enterprise SaaS deals, advising on integrations, architecture, APIs, identity systems, and proofs of value. They scope custom requirements, assess feasibility and tradeoffs, coordinate with Product, Engineering, Implementation, and Custom Development, and create reusable technical assets. The role also requires translating AI workflows and security concepts for both business and technical audiences.

Own the product lifecycle from customer discovery through execution and deployment. Gather user insights from customer meetings, implementations, support tickets, and product usage; translate them into prioritized enhancements; and collaborate with engineering to deliver features. Support product testing and prospect demos as needed. This onsite San Francisco role includes occasional travel to Europe and requires strong enterprise customer understanding, communication, relationship management, and organizational skills.

Support B2B SaaS customers by resolving issues, answering support tickets, creating documentation and playbooks, reporting product bugs, and driving adoption and satisfaction. Partner with Product, Engineering, and executives to improve customer processes, systems, and experiences while monitoring user friction and customer health.

Own Levelpath’s product positioning, messaging, competitive intelligence, and go-to-market strategy for product launches. Develop market-facing content, battlecards, customer use cases, and analyst relationships while partnering closely with Product, Sales, Marketing, and Customer Success. Use market research, win/loss analysis, customer insights, and product usage data to influence roadmap decisions and improve how the product is understood and sold.

Own full-cycle recruiting for critical, primarily go-to-market roles; build proactive candidate pipelines, advise hiring managers and executives, manage agencies, and deliver structured, equitable interview processes. Maintain recruiting systems and data, forecast hiring progress, coordinate candidate logistics, mentor junior recruiting staff, and contribute to employer brand, referrals, and talent communities.

Own full-cycle recruiting for critical go-to-market and cross-functional roles, including sourcing passive candidates, advising executives, managing interview processes, and delivering a strong candidate experience. Maintain the recruiting technology stack and ATS data, use analytics to forecast hiring progress, manage agencies, coordinate searches, mentor junior recruiting staff, and support employer brand, referrals, and talent communities.

Support pre-sales, customer onboarding, and implementation for an AI procurement platform. Build customer relationships, develop documentation and best practices, optimize Salesforce and Zendesk processes, support adoption and customer health, identify new solution opportunities, and relay customer feedback to product and engineering teams. The role requires enterprise B2B SaaS experience, strong communication, process improvement, stakeholder management, and occasional customer travel.

Own onboarding and implementation for enterprise customers, support pre-sales demos, build processes and documentation (Zendesk & Salesforce), drive adoption and customer health metrics, gather product feedback, and collaborate with sales, product, and engineering to deliver scalable procurement solutions.

Serve as a customer-facing implementation consultant to onboard and scale Levelpath for enterprise clients. Advise on implementations, build processes and documentation, drive adoption and customer health, partner with sales, product, and engineering to deliver value and product feedback.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.

Drive enterprise revenue by managing the full sales lifecycle, including prospecting, discovery, product demonstrations, proposals, negotiations, closing, forecasting, and customer relationship development. Build trusted relationships with stakeholders and executive decision-makers, consistently achieve quota, represent customer needs in product development, and collaborate with solution consultants, product, engineering, and support teams. The role requires enterprise B2B SaaS closing experience and travel availability.

Sell Levelpath’s AI procurement platform to enterprise customers end-to-end: prospecting, discovery, demos, proposals, negotiation, and closing. Build relationships with stakeholders, drive forecasts and pipeline, collaborate with product and customer success, and help scale go-to-market processes.

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will manage customer journeys from initial conversations to deployment, collaborating with AEs to deliver tailored solutions and facilitate onboarding for enterprise clients.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.