Jobs at Levelpath

Sell Levelpath’s AI procurement platform to enterprise customers end-to-end: prospecting, discovery, demos, proposals, negotiation, and closing. Build relationships with stakeholders, drive forecasts and pipeline, collaborate with product and customer success, and help scale go-to-market processes.

Sell Levelpaths AI procurement SaaS to enterprise customers by managing full sales cycle from prospecting and demos to negotiation and close. Build stakeholder relationships, perform discovery, forecast pipeline, and collaborate with product, solutions, and customer success to drive adoption and inform product. Help scale go-to-market processes and represent customer needs internally.

As a Customer Support Specialist, you'll enhance customer experiences, resolve issues, educate users, and collaborate with Product and Engineering teams to drive product success.

This role involves designing engaging user experiences for web and mobile, collaborating with cross-functional teams, and maintaining design standards.

The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.

The Solutions Consultant will manage customer journeys from initial conversations to deployment, collaborating with AEs to deliver tailored solutions and facilitate onboarding for enterprise clients.

Build and ship full-stack product inside an agent-driven workflow. Steer and verify LLM/agent output, harden systems (schema enforcement, validation, graceful degradation), improve code quality and tooling, and work across a shared TypeScript codebase (backend, web, mobile).

As a Customer Engagement Specialist, you will focus on customer experience, resolve support tickets, drive product adoption, and collaborate with product and engineering teams to enhance services while building guides and providing support to customers.

Build and ship integrations between Levelpath and enterprise systems (ERP, HRIS, SSO, ticketing, e-signature) using TypeScript/NestJS/Postgres. Lead technical customer calls, debug auth flows, guide GraphQL API adoption, harden data pipelines (validation, retries, idempotency), anchor US-hours on-call, and feed field learnings back into the agent-driven platform and tooling.

Embed with enterprise customers to implement and integrate Levelpath: build TypeScript/Node.js integrations, prototype with AI agents, run technical discovery and debugging, own US-hours on-call, and translate customer needs into product improvements and roadmap signal.

The Customer Support Operations Specialist will enhance customer experience by managing support tickets, migrating datasets, and improving product documentation while acting as a product expert.

Own onboarding and implementation for enterprise customers, support pre-sales demos, build processes and documentation (Zendesk & Salesforce), drive adoption and customer health metrics, gather product feedback, and collaborate with sales, product, and engineering to deliver scalable procurement solutions.

Serve as a customer-facing implementation consultant to onboard and scale Levelpath for enterprise clients. Advise on implementations, build processes and documentation, drive adoption and customer health, partner with sales, product, and engineering to deliver value and product feedback.

Own customer onboarding and implementation for enterprise accounts, support pre-sales demos, optimize Zendesk and Salesforce processes, drive adoption and product feedback, and collaborate with sales, product, and engineering to deliver ongoing customer value.