Solutions Consultant (San Francisco)

Reposted 20 Days Ago
San Francisco, CA, USA
In-Office
150K-180K Annually
Senior level
Artificial Intelligence • Mobile • Productivity • Software
Delightful Procurement
The Role
The Solutions Consultant will lead customer engagement from sales to implementation, managing technical aspects and integrating solutions for enterprise clients.
Summary Generated by Built In

About You

You’re a problem-solver who dives deep, learns fast, and applies knowledge to drive progress. Big challenges inspire you - you map the path and own the results. You love helping others, thrive in smart teams, and find motivation in shared milestones. You value fast iteration and real feedback from both your team and from customers. You're an early riser, and ready for your next adventure.

About Us

Levelpath is the modern AI procurement platform for global enterprises. Since our founding in 2022, we have been on a mission to make procurement delightful. Uniquely intuitive, Levelpath makes procurement more nimble in days and unlocks savings in weeks, while delivering clarity, control and intelligence for all stakeholders. Levelpath provides a complete view of spend for procurement, finance, legal and IT - from intake and sourcing to contracting and payment. Built in AI delivers contextually relevant and genuinely helpful answers, uncovering valuable opportunities and dramatically increasing efficiency. Global brands trust Levelpath’s deep procurement expertise to transform their business outcomes and drive value from their supplier relationships.

Pathfinders Wanted - Join Us!

We’re hiring a Solution Consultant to help scale our platform and deliver value to customers from day one. You’ll play a key role in the pre-sales process supporting AEs and demos, the onboarding and implementation process, and driving continuous customer value. This is an opportunity to join a a high-impact, customer-obsessed solutions team tackling procurement challenges head-on and play a critical role in our customer's success.

This is a full-time position that will be based out of our San Francisco Headquarters.

What You’ll Do

  • Build deep, lasting relationships with our existing and future customers

  • Advise and support the implementation of Levelpath to our customers

  • Help plan, build, optimize, and scale our processes, assets, and systems (Zendesk & Salesforce) for serving enterprise accounts

  • Develop best practice guides and product documentation to share with customers

  • Identify champions and build relationships with key business stakeholders within accounts

  • Drive new solution offerings to our customers by working directly with the sales team

  • Bring new products to market by collaborating closely with the product & engineering team

  • Represent the voice of your customers in product asks

  • Drive and support customer health via adoption metrics

  • Collaborate with customers to determine their success metrics and translate their feedback into actionable product feedback for our development team.

What you Bring to the Table

  • Empathy, patience, and a sense of urgency when supporting customers

  • 4+ years of experience in a customer-facing/customer-management role

  • B2B SaaS experience in a fast-paced environment

  • BA or BS

  • Demonstrated experience problem-solving with attention to detail

  • Stellar organizational skills and experience improving processes

  • Strong written and verbal communication skills

  • Adaptability and ability to flourish in a fast-paced environment

  • Comfort in managing multiple workstreams

  • Ability to communicate with stakeholders across product and engineering

  • Effective collaboration and self-starter mindset

  • Availability for some travel - when the time comes to visit your customers!

Benefits

  • 100% Medical, dental, and vision insurance

  • Flexible PTO, Parental Leave, Sick Leave

  • Competitive compensation and equity package

  • 401k

  • Commuter benefits

  • In-office snacks and Friday team lunches

  • Team-driven happy hours and celebrations

The estimated annual OTE for this role is $150,000- $200,000.

Levelpath is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in our workplace.

#LI-EW1

Skills Required

  • 7+ years of experience in solution consulting
  • 4+ years in pre-sales solution consulting with B2B SaaS
  • Experience in large enterprise environments
  • Strong project and stakeholder management skills
  • Deep understanding of B2B SaaS sales cycles

Levelpath Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Levelpath and has not been reviewed or approved by Levelpath.

  • Healthcare Strength Job postings indicate 100% employer-paid medical, dental, and vision coverage, which signals strong core health benefits. Feedback suggests this level of coverage is consistently advertised across roles.
  • Leave & Time Off Breadth Role descriptions consistently include flexible or unlimited PTO, sick leave, and paid parental leave. Feedback suggests this breadth of time-off options is part of the standard package.
  • Fair & Transparent Compensation Public compensation ranges and ongoing benchmarking appear across aggregators and platforms, indicating some transparency for at least certain roles. Feedback suggests market-aligned figures are visible for key positions.

Levelpath Insights

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The Company
HQ: San Francisco, CA
55 Employees
Year Founded: 2022

What We Do

Founded in 2022 and backed by some of the top venture capital firms in Silicon Valley, Levelpath is on a mission to revolutionize the procurement industry to dare we say…make it delightful. No matter the business size or needs, our platform simplifies the procurement process for everyone in the organization, making enterprises faster, safer, and more transparent. Our passion for procurement is reflected in every aspect of our work. We constantly push the limits to improve procurement operations and, most importantly, delight all users

Why Work With Us

Pathfinders believe growth happens outside your comfort zone in an environment where everyone is driven to solve problems that haven’t been solved. Whatever it takes, we are driven to delight our customers every day. We strive to create a workplace that not only recognizes great work, but where we are encouraged to grow beyond their roles

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