Jobs at LettrLabs

Own the full mid-market sales cycle from prospecting through close. Responsibilities include phone-first multi-channel prospecting, discovery, ROI-based selling, tailored demos, pipeline management, forecasting, qualification, multi-threaded deal strategy, quota attainment, and participation in 6–8+ annual events. The role requires selling $30K–$50K ACV solutions to mid-market customers in a fully remote environment.

Own a portfolio of enterprise accounts, leading renewals, retention, upsells, cross-sells, and spend growth. Build executive relationships, forecast renewals in HubSpot, identify at-risk customers, and demonstrate campaign ROI through performance reporting and business reviews. Partner with Customer Success, Sales, Product, and Marketing on account growth, feedback, advocacy, and case studies. The role is conducted in-office in Los Angeles and requires daily use of CRM, collaboration, analytics, and AI tools.

Own and scale LettrLabs’ partnership channel across marketing agencies, manufacturers, distributors, and dealer networks. Responsibilities include sourcing and negotiating partnerships, driving partner-sourced pipeline and revenue, developing enablement materials, activating partners’ end customers, shaping product and pricing requirements, training go-to-market teams, and managing reporting in HubSpot. The role requires building the partnerships function from scratch and working closely with Sales, Product, Finance, Legal, Marketing, and Customer Success.

Build and own AI products for sales, marketing, customer service, finance, and other business teams. Embed with stakeholders to identify workflow opportunities, define KPI baselines, design AI tools and agents, and ship prototypes through production. Maintain reliability, adoption, monitoring, and ongoing iteration while creating reusable AI patterns and enabling teams to extend the tools. The role combines product discovery and engineering, requiring strong LLM experience, product judgment, communication, and autonomous execution.

Lead the software platform roadmap and product team, managing two product managers and a UX designer. Partner with the CEO and CTO on strategy, priorities, integrations, data, customer insights, metrics, launches, and expansion into new industries. This player-coach role requires hands-on discovery and specification work, enterprise B2B SaaS expertise, technical depth, and aggressive use of AI to improve product delivery speed and quality.

Own LettrLabs’ product positioning, messaging, launches, customer proof, competitive research, and sales enablement. Build the product marketing function from scratch across multiple customer segments, translating technical capabilities into buyer-focused value. Partner with Product, Sales, Customer Success, and leadership to improve acquisition, onboarding, retention, expansion, and deal velocity. The role requires regular onsite work in Marina Del Rey.

Own the end-to-end software platform product lifecycle, including backlog management, user stories, sprint planning, roadmap delivery, integrations, automations, and launches. Partner closely with engineering, design, the CEO, CTO, and GTM teams to prioritize work, resolve tradeoffs, and ship predictably. Translate customer feedback into scoped features, define success metrics, analyze adoption and retention, and drive continuous improvement using AI-enabled product practices.

Manage the full post-sale customer journey to drive rapid onboarding, activation, and growth. Monitor usage, re-engage dormant accounts, remove technical blockers, run onboarding playbooks, identify upsell opportunities, coordinate cross-functionally, and use AI/tools to improve efficiency. Success measured by utilization, expansion, time-to-value, and customer advocacy.

Lead end-to-end mechanical design for electromechanical production systems: translate requirements into manufacturable designs, perform FEA and hand calculations, prototype and validate, create drawings/BOMs, apply DFM/DFA, and mentor junior engineers while collaborating with electrical, controls, manufacturing, and suppliers.

Own end-to-end customer lifecycle from pre-purchase nurture through activation, retention, and expansion. Build automated multi-channel programs (email, in-app, direct mail), segmentation, reporting, A/B tests, and revenue-attributable lifecycle workflows. Partner with Sales and Customer Success to reduce churn, speed activation, and drive upgrades.

Lead end-to-end marketing to drive pipeline and revenue: demand generation, ABM, lifecycle, field events, budget allocation, reporting/attribution, and a team of three. Partner with Sales, scale ABM for PE-backed home services, run paid acquisition, and execute GTM for launches and integrations.

Lead full-cycle enterprise sales to acquire new clients ($50M+ revenue). Prospect outbound, manage pipeline in HubSpot, run demos, close high-ACV deals ($500K+), and collaborate with product and marketing to refine messaging and drive revenue.