Teams at LettrLabs

Own a portfolio of enterprise accounts, leading renewals, retention, upsells, cross-sells, and spend growth. Build executive relationships, forecast renewals in HubSpot, identify at-risk customers, and demonstrate campaign ROI through performance reporting and business reviews. Partner with Customer Success, Sales, Product, and Marketing on account growth, feedback, advocacy, and case studies. The role is conducted in-office in Los Angeles and requires daily use of CRM, collaboration, analytics, and AI tools.

Own and scale LettrLabs’ partnership channel across marketing agencies, manufacturers, distributors, and dealer networks. Responsibilities include sourcing and negotiating partnerships, driving partner-sourced pipeline and revenue, developing enablement materials, activating partners’ end customers, shaping product and pricing requirements, training go-to-market teams, and managing reporting in HubSpot. The role requires building the partnerships function from scratch and working closely with Sales, Product, Finance, Legal, Marketing, and Customer Success.

Build and own AI products for sales, marketing, customer service, finance, and other business teams. Embed with stakeholders to identify workflow opportunities, define KPI baselines, design AI tools and agents, and ship prototypes through production. Maintain reliability, adoption, monitoring, and ongoing iteration while creating reusable AI patterns and enabling teams to extend the tools. The role combines product discovery and engineering, requiring strong LLM experience, product judgment, communication, and autonomous execution.