Jobs at Leonardo Hotels

An 18-month hotel management development programme involving departmental rotations, operational training, self-learning, and early Duty Manager responsibilities. Graduates will work with hotel leadership, receive mentoring and professional development, and may progress into a permanent management role. Candidates should have a hospitality-related degree, a proactive attitude, passion for guest service, and flexibility regarding placement location.

Welcomes hotel guests, manages check-in and check-out processes, provides local recommendations, and delivers friendly, dependable service. The role requires strong organization, courtesy, initiative, and the ability to work effectively in a busy team environment. Training and progression opportunities are provided.

Welcomes hotel guests, manages check-in and check-out, provides courteous service, offers local recommendations, and serves as a friendly ambassador for the hotel. The role requires strong organization, dependability, and a reassuring presence while working in a busy team environment. Training and progression opportunities are provided.

Provides friendly, high-quality service to hotel guests in the restaurant and bar. Responsibilities include creating positive guest experiences, communicating confidently with guests and colleagues, maintaining a welcoming attitude, and contributing effectively within a busy hospitality team. The role includes practical training, ongoing development, and opportunities for progression.

Leads sales strategy and revenue growth across a cluster of hotels, focusing on corporate accounts, groups, conventions, and meetings and events. Develops markets, manages client relationships, negotiates contracts, forecasts performance, maintains sales pipelines, oversees reporting and budgets, and executes hotel sales plans. Leads or coaches junior sales staff, promotes CRM adoption, supports business conversion, and collaborates with hotel and central sales teams. Travel across the UK, Ireland, and occasionally overseas may be required.

Administer hotel functions and group bookings by creating deposits and payment records, posting daily event revenue, requesting invoices, producing reports and function sheets, and maintaining accurate PMS booking information. The role also handles competitor calls, office supplies, shared drives, internal documents, external portals, and general departmental support while following company procedures and legislation.

Administers hotel functions and events by creating deposits, processing group and event payments, posting daily revenue, requesting invoices, producing reports and function sheets, maintaining accurate PMS records, updating documents and portals, completing competitor calls, and managing office supplies while following procedures and company policies.

Supports a cluster of hotels by managing group, sports, meetings, and events reservations. Responsibilities include handling customer enquiries, coordinating rooming lists, loading reservations and offers into Opera, sending hotel reservation reports, confirming guest details, collecting payments before check-in, identifying sales leads, and maintaining strong customer relationships in a fast-paced hospitality environment.

Provides friendly, first-class hospitality to guests in the hotel restaurant and bar. Responsibilities include delivering positive guest experiences, building rapport with guests and colleagues, contributing to a busy team environment, and maintaining a positive, can-do attitude. The role includes job-related training and opportunities for progression.

Provides friendly, attentive service to hotel guests, handles concerns, collaborates with colleagues, follows health and safety procedures, uses company systems, and supports consistent guest satisfaction. The role requires a proactive, adaptable team player committed to Leonardo Hotels’ service standards, ongoing learning, and hospitality development opportunities.

Provide friendly, first-class hospitality to hotel guests in the restaurant and bar. Responsibilities include creating positive guest experiences, building rapport with guests and colleagues, maintaining positive energy, and contributing effectively within a busy team. The role includes practical training, ongoing development, and progression opportunities.

Manages the hotel front office department, directing daily operations, strategic initiatives, KPIs, team engagement, guest service standards, and collaboration across hotel departments. Leads and motivates staff, acts as a hotel ambassador, supports exceptional guest experiences, and completes Duty Manager shifts when required. The role also involves maintaining company values, service quality, and team development in a busy hospitality environment.

Provides friendly, welcoming service to hotel guests in the restaurant and bar. Responsibilities include delivering a high-quality hospitality experience, engaging positively with guests and colleagues, building rapport, and supporting the busy food and beverage team. The role includes practical training and opportunities for progression.

Supports meetings and events enquiries across a cluster of hotels. Responsibilities include preparing proposals, developing client relationships, coordinating with hotel operations, gathering feedback, producing contracts, issuing invoices, and supporting repeat business through excellent customer service.

Provide warm, friendly service to hotel guests in the restaurant and bar. Responsibilities include creating positive guest experiences, building rapport with guests and colleagues, maintaining a can-do attitude, and working effectively as part of a busy hospitality team. The role includes job-related training and opportunities for progression.

Supports the Food and Beverage Manager with daily hotel F&B operations, service delivery, events, team supervision, staff motivation, performance discussions, and guest experience. The role requires visible floor leadership, creative ideas, maintaining morale during busy periods, and ensuring company and hotel service standards are upheld.

The Receptionist manages hotel check-in and check-out, welcomes and assists guests, provides local recommendations, maintains service standards, and supports smooth Front Office operations. The role requires a warm, courteous, dependable personality, strong organization, teamwork, and a commitment to creating memorable guest experiences. Leonardo provides training, wellbeing support, recognition programs, hotel discounts, and progression opportunities.

Coordinates group bookings across a hotel cluster by handling customer enquiries, identifying sales leads, preparing reservation reports, entering rooming lists and group reservations in Opera, confirming booking details, collecting pre-arrival payments, and communicating visit information to hotels. The role emphasizes customer relationships, organization, attention to detail, resilience, and delivering a positive guest experience.

Coordinate contracted meetings and events from booking through post-event debrief. Gather client requirements, prepare function sheets, update Sales & Catering and Opera, post event revenue, and brief hotel operations teams. Build client relationships to encourage rebookings, upsell services, identify sales leads, and support revenue targets. Deliver excellent customer service while following hotel procedures and maintaining accurate event information.

Provides friendly, high-quality hospitality service to hotel guests in the restaurant and bar. Responsibilities include creating positive guest experiences, building rapport with guests and colleagues, contributing energy and teamwork in a busy environment, and maintaining a can-do attitude. The role includes job-related training and opportunities for progression.