Jobs at Leonardo Hotels

Provide warm, friendly hospitality to hotel guests in the restaurant and bar. Responsibilities include delivering excellent guest experiences, building rapport with guests and colleagues, maintaining a positive can-do attitude, and working effectively as part of a busy team. The role includes job-related training and opportunities for progression.

Supervise daily front office operations while supporting the Front Office Manager and Guest Experience Managers. Deliver exceptional five-star guest service, motivate and coach team members, support onboarding and training, resolve issues, and ensure guests have memorable experiences. The role requires strong organization, dependability, adaptability, and the ability to work effectively in a busy hotel environment.

Delivers friendly, first-class hospitality to guests in the hotel restaurant and bar. Responsibilities include creating positive guest experiences, building rapport with guests and teammates, maintaining a warm and energetic presence, and contributing effectively within a busy hospitality team. The role includes job-related training and opportunities for career progression.

Welcomes hotel guests and supports Front Office operations, including check-in and check-out. Provides courteous service, local recommendations, and memorable guest experiences while representing the hotel brand. Collaborates with hotel departments, maintains service standards, and contributes to a respectful, positive team environment. The role includes ongoing training and opportunities for career progression.

Provides friendly, first-class hospitality in the hotel restaurant and bar. Welcomes and assists guests, supports a busy food and beverage team, builds rapport with customers and colleagues, and helps ensure guests have an excellent experience. The role requires a positive, confident, can-do attitude and includes job-related training and progression opportunities.

Welcomes hotel guests and supports Front Office operations by managing check-in and check-out, providing local recommendations, delivering friendly service, and maintaining hotel and company standards. The role requires strong organization, dependability, courtesy, teamwork, and a warm, reassuring presence in a busy guest-facing environment.

Support Front Office operations by greeting guests, managing check-in/check-out, providing local recommendations, collaborating with hotel teams, and delivering friendly, 5-star service while upholding company standards.

The Receptionist supports front-office operations and delivers welcoming, personalized guest service. Responsibilities include managing check-in and check-out, providing local recommendations, collaborating with hotel departments, following service standards, and representing the hotel brand professionally. The role requires strong organization, dependability, courtesy, and a friendly personality in a busy hotel environment.

Provides friendly, high-quality hospitality to guests in the hotel restaurant and bar. Responsibilities include creating positive guest experiences, building rapport with guests and colleagues, maintaining a can-do attitude, and contributing effectively within a busy team. The role includes job-related training and progression opportunities.

Provide friendly, efficient service in the hotel restaurant and bar. Greet and interact with guests, ensure excellent dining experiences, work collaboratively with the F&B team, and maintain a positive, professional demeanor.

Serve as the face of the hotel in the restaurant and bar, delivering friendly, first-class hospitality. Greet and assist guests, build rapport, work collaboratively with the team in a busy environment, and maintain high service standards while following training and progression pathways.

Supports hotel meetings and events operations by preparing, setting up, servicing, refreshing, and clearing rooms. Provides attentive guest care, greets clients, collaborates across departments, meets service standards and KPIs, follows health and safety procedures, reports hazards or damages, and completes other tasks assigned by supervisors or management.

Provides friendly, first-class hospitality to hotel guests in the restaurant and bar. Responsibilities include engaging with guests and colleagues, delivering positive dining experiences, building rapport, and maintaining a can-do attitude in a busy team environment. The role includes job-related training and progression opportunities.

Welcomes hotel guests and serves as an ambassador for the property. Responsibilities include managing check-in and check-out, providing local recommendations, delivering friendly and professional service, supporting Front Office operations, collaborating with hotel departments, and maintaining service standards. The role requires strong organization, dependability, courtesy, and a warm, guest-focused personality.

Support a cluster of hotels by handling meetings and events enquiries: produce proposals, contracts and invoices, build client relationships, coordinate with operations, gather client feedback, and deliver outstanding hospitality and customer service to drive repeat business.

Lead and manage the Front Office team to deliver exceptional guest service, achieve KPIs, direct daily operations and strategic initiatives, act as hotel ambassador, and cover Duty Manager shifts as required.

Lead and coach a small team of Business Booker Sales Executives to meet targets, manage client relationships, negotiate contracts, drive bookings via the Business Booker platform, monitor performance, produce reports, and support hotel business needs while delivering excellent customer service.

Provides friendly, first-class hospitality to hotel guests in the restaurant and bar. Responsibilities include engaging positively with guests and colleagues, delivering excellent food and beverage service, building rapport, and ensuring guests leave satisfied and eager to return. The role includes practical training, wellbeing support, and opportunities for progression within the hotel group.

Lead and manage the Front Office department, oversee daily operations and strategic initiatives, engage and inspire the team to meet KPIs, deliver exceptional guest service, act as hotel ambassador, complete Duty Manager shifts, and collaborate with other departments to create memorable guest experiences.

Greet guests, manage check-in/check-out, support Front Office operations, provide local recommendations, uphold hotel service standards, and collaborate with other departments to create memorable guest experiences.