Teams at Leonardo Hotels

Leads sales strategy and revenue growth across a cluster of hotels, focusing on corporate, group, convention, and meetings and events segments. Responsibilities include account development, client relationships, contract negotiation, forecasting, reporting, budgeting, sales planning, CRM adoption, market analysis, and team leadership. The role collaborates with hotel and central sales teams, drives market share, coaches junior staff, and occasionally travels across the UK, Ireland, and overseas.

Manages meetings and events enquiries, develops client relationships, converts sales leads, and supports revenue targets. Produces function sheets, maintains accurate event information in Sales & Catering, Opera, and Delphi, and coordinates with hotel operations to ensure successful events. Builds organiser relationships, gathers client feedback, encourages repeat business, and delivers excellent hospitality-focused customer service.

Leads HR strategy and day-to-day people support across a hotel cluster in the UK and Ireland. Advises on employee relations, employment law, engagement, recruitment, onboarding, development, succession planning, HR systems, payroll governance, and organisational change. Manages approximately five direct reports, coaches leaders, monitors people metrics, ensures compliance, and maintains a visible HR presence across multiple locations. Frequent travel is required, with hybrid working available when based at a hotel office.